I can't speak highly enough of Serena Fonua! I am an interstate investor, and Serena makes my life so much easier by managing my property. She's professional, is always transparent with her management duties and keeps open communication lines. Ive never once had a problem getting in contact with Serena, even being a State away, and I have such piece of mind knowing my property is being managed by someone who knows the craft and is always above board and transparent. Bills are always paid on time, my property is always with a tenant, and routine inspections are common-place with a comprehensive report to ensure my property state is being maintained. She's a brilliant property manager who is highly competent, efficient and very professional at her job!

Harcourts Melbourne City

star   4.9   (248 reviews)

I’ve had a very positive experience with my property manager Serena. She is professional, responsive, and always helpful. When I had an issue with the hot water, she acted quickly to follow it up and helped get the matter sorted out. She is also very quick to respond to my emails, which makes communication easy and stress-free. I really appreciate her professionalism and prompt support. Highly recommended!

Harcourts Melbourne City

star   4.9   (248 reviews)

We have had a great experience working with Harcourts and couldn’t be happier with the service and support we have received. The team has always been professional, responsive and helpful, and communication has been excellent throughout our time working together. Whenever we have needed assistance, they have been approachable and willing to help find a solution. As a business, having a reliable and professional real estate team to work with is extremely important to us, and we truly value the relationship we have built with Harcourts over the years. A special thank you to the team for their ongoing support, professionalism and great communication. We really appreciate everything you do and would highly recommend Harcourts to anyone looking for a trustworthy and professional real estate agency.

Harcourts Melbourne City

star   4.9   (248 reviews)

Agent is very fast, efficient and professional at renting out and managing the property. I would highly recommend the agent and Harcourts Melbourne City for the management of rentals.

Harcourts Melbourne City

star   4.9   (248 reviews)

always reliable! Thanks!

Harcourts Melbourne City

star   4.9   (248 reviews)

Mikaele has been my agent for the last 5 years and thanks to her unsurpassable dedication and professionalism, she is now the agent of all our family rental properties (4 in total). She is super responsive, agile with solutions, fair and has deep knowledge of the legislation. Her portfolio of excellent repair services and her handover expertise are absolutely incredible. She actually knows your property well and ensures that it is looked after. She thinks on her feet when there is a tricky situation and presents you with a solution that comes only from the best professionals. Nobody has been as good at what she does, so the least I can do for her is to be responsive and to look after her.

Harcourts Melbourne City

star   4.9   (248 reviews)

Great diligence and communication.

Harcourts Melbourne City

star   4.9   (248 reviews)

Sally Woodhouse manages three properties for me. I have had many agents over many years and she is the best. Her condition reports are thorough and useful, she carefully vets prospective tenants, she provides helpful advice about rent reviews and she cares about the condition of the properties. I can't ask for more.

Harcourts Melbourne City

star   4.9   (248 reviews)

I couldn’t be happier with Harcourts Melbourne City. The team was responsive, professional and knew the Melbourne market inside out. I never had to chase for updates, decisions were explained clearly, and their negotiation skills delivered a result beyond my expectations. Smooth from start to finish. I’d recommend them without hesitation.

Harcourts Melbourne City

star   4.9   (248 reviews)

We were moving to VIC from QLD and Daniella made the process so simple and fast! She bent over backwards to allow a family member to inspect for us, securely left keys for us so we didn't need to pick them up in the city and was an amazing communicator. Her check ins since have been amazing too!

Harcourts Melbourne City

star   4.9   (248 reviews)

I had a great experience working with my rental agent. They were professional, friendly, and very helpful throughout the whole rental process. Communication was always clear and prompt, and they made everything easy and stress-free. I really appreciated their responsiveness and willingness to help whenever I had questions or concerns. Overall, I’m very happy with the service I received and would definitely recommend them to anyone looking for a reliable and professional rental agent.

Harcourts Melbourne City

star   4.9   (248 reviews)

I had a great experience with Harcourts Melbourne City. The team was professional, helpful, and responsive throughout the whole process. Communication was clear and everything was handled smoothly, which made the leasing process much easier for me. I really appreciated their assistance and would happily recommend them to others.

Harcourts Melbourne City

star   4.9   (248 reviews)