My housemate and I had the pleasure of meeting Mikaele at an apartment we were looking at. After telling her we were definitely interested , she confirmed with us within the week that our application was successful! Leading up to the confirmation she communicated so clearly with us and went above and beyond to get everything done as soon as quickly as possible! We are super grateful for her service!
Harcourts Melbourne City
Thanks Mikaele – you’ve done an outstanding job! We were already very happy working with you and Harcourts but you’ve done an exceptional job helping us navigate losing our tenants and finding new ones in very challenging times. Thank you!
Harcourts Melbourne City
I dealt with mikaele to rent out our apartment and was very impressed with her constant communication and updates. Apartment was leased within a few weeks and Mikaele answered all my questions thoroughly and treated our property like it was her own.
Harcourts Melbourne City
Found a tenant as soon as possible - very happy
Harcourts Melbourne City
All the information has been provided in a timely manner and our agent Mikaele Horsnell has done an amazing job with the conditions report and the delivery of all the relevant information for our move to the new apartment.
Harcourts Melbourne City
Very proficient, always up to date, and excellent at communicating. I had the task of moving house during lockdown and their website was very easy to navigate; their video walk throughs were thorough, and the agent assigned to our property (Mikaele Horsnell) always followed up emails and calls in a professional and timely manner. Once signed up, their emails containing the inventory inspection was one of the easiest I have used, and i contained relevant information that saved me the trouble of asking any questions.
Harcourts Melbourne City
I was able to move into a rental property in melbourne CBD during the state lockdown. This experience was challenging from the onset but Mikaele expertly handled my applicantion and moving process. I cannot commend her enough on her professionalism, dilligence and friendly disposition.
Harcourts Melbourne City
Dealing with Mikaele has been an incredible experience. This time she has managed to secure us a tenant within 2 weeks of listing our property and for the rental we had asked for. What a fantastic result during this very difficult time in the CBD. Mikaele is a true professional, with excellent communication & people skills. From the minute we met her we couldn't help but feel at ease knowing she would look after our properties and go the extra mile to find us a good tenant. We have no hesitation in recommending Dionne Wilson's Property Management team.
Harcourts Melbourne City
I’m so impressed with Chloé and Mikaele’s professionalism and friendliness. They have made the whole process of leasing the apartment easy and it was a smooth transition. Thank you to both of them for being so helpful.
Harcourts Melbourne City
Our property agent Mikaele was very prompt and supportive throughout to make our move hassle free.
Harcourts Melbourne City
after an extended period (nearly 12 months) of our investment property being untenanted due to building maintenance issues and a less than expeditious building repair by the original builder, we finally have a tenant. throughout the building maintenance period, mikaele was our property manager, undertaking contact with the builder, liason with our solictor, liason with the body corporate, visits to the property and keeping us up to date. she was always readily available to chat, very quick to supply rental details and prompt with her responses to our queries. when building repairs finally completed, mikaele found a new tenant within a fortnight of the property being able to be leased. very happy to be continuing with harcourts as our leasing agent
Harcourts Melbourne City
Brilliant experience. As someone who's been out of the rental game as a tenant for (oof, 15 years!), I was more than a little green about what to do and expect. Mikaele was incredibly prompt on appointments, getting me through the property and following up on my application. Was paid up on bond and 3 months within 48 hours of asking for an appointment and in the property in under 5 days with repair work she identified already booked in. Really appreciated the efficiency and professionalism, particularly in trying, Melbourne-COVID conditions.
Harcourts Melbourne City
