Harcourts TDP Group

Meet the team

Get to know the 7 property managers at Harcourts TDP Group.

Serena Cortese

Business Development Manager

serena.cortese@tdpgroup.com.au

About Serena

Meet Serena, your trusted Investment Specialist with over 18 years of dedication at Harcourts Carrum Downs. Serena's knowledge of the local market is unmatched, making her an invaluable asset in your property investment journey. With a wealth of experience in property management, sales, and finance, Serena brings a comprehensive skill set to the table. Her straightforward and honest advice has earned the unwavering trust of her clients, establishing long-lasting relationships built on transparency and integrity. Whether you're a first-time investor dipping your toes into the market or a seasoned property owner, Serena's commitment to delivering the highest standard of professionalism remains constant. Her helpful and friendly demeanour ensures that you receive not just guidance, but genuine support tailored to your unique needs. Let Serena be your compass in navigating the complexities of property management, guiding you towards your goals with confidence and peace of mind.

Jane Jeffreys

Head of Department - Property Management - Licensed Estate Agent

jane.jeffreys@tdpgroup.com.au

About Jane

A fully licensed agent with an enduring enthusiasm for the industry, Jane has been a part of our award winning property management team since 2014. With a focus on service excellence, she thrives on building strong relationships, and providing advice on all aspects of residential tenancies to ensure compliance requirements are met and investment return is maximised. With over 100 Five Star Ratings and glowing reviews on Rate My Agent, Jane’s level of service and professionalism is truly second to none. She takes great pride in leading such a professional and successful team and remains dedicated to ongoing personal and professional development to continually achieve new levels of excellence.

Paula Lesjak

Senior Property Manager - Licensed Estate Agent

paula.lesjak@tdpgroup.com.au

About Paula

With over 16 years of experience and as a Licensed Estate Agent, Paula’s expertise spans every aspect of the real estate industry. Whether it’s ensuring her landlords’ properties are professionally maintained, representing clients at VCAT, or providing clear advice on the complexities of the Residential Tenancies Act to both landlords and tenants, Paula always puts her clients first. As a homeowner and property investor herself, she truly understands what it takes to manage a portfolio with professionalism and care. Outside of work, Paula enjoys spending time with family and friends, and riding her horse.

Jacqui Quinn

Senior Property Manager

About Jacqui

Jacqui brings over 20 years of real estate experience and has been a valued member of the Harcourts Carrum Downs family since 2011. Known for her strong communication skills and extensive administration expertise, Jacqui listens carefully to her clients’ expectations, upholds the highest level of integrity, and consistently delivers excellent service with a positive attitude. Her hardworking nature, friendly disposition, and strong work ethic make her an invaluable asset to the team.

Valene Spalk

Senior Property Manager - Licensed Estate Agent

valene.spalk@tdpgroup.com.au

About Valene

Valene began her real estate career in sales in 2013 and has spent the last six years as a valued member of our property management team. She approaches every challenge with enthusiasm and brings a wealth of knowledge to her role. Valene strongly believes that clear and open communication is key to delivering exceptional service. Outside of work, Valene enjoys spending quality time with her family, cooking, and travelling.

Rebekah Lockhart

Senior Property Manager

rebekah.lockhart@tdpgroup.com.au

About Rebekah

Rebekah Lockhart began her property career in 2007 and has been an integral part of the Harcourts team since 2023. She quickly earned recognition from colleagues, rental providers, and renters alike for her caring and proactive approach. Dedicated to clear communication and exceptional customer service, Rebekah is committed to delivering the highest level of professional service and consistently goes the “extra mile” to achieve the best outcomes for all parties. With her strong communication skills, she thrives on applying her knowledge and experience to ensure a worry-free rental experience for everyone involved.

About us

Established in 2001, and still thriving today with the most experienced, professional, and highly qualified team in the area, Harcourts offers a full range of real estate services. Whether you're a buyer, seller, investor, or renter, we're here to help with your property journey. We are absolutely committed to quality and first-class service. We know that real estate clients want to deal with consultants who have knowledge, expertise, honesty, integrity, and are dedicated to achieving the best possible result for them. Above all, they want to deal with real people – that’s why we put absolute focus on creating a relationship of trust and respect with all our clients. What sets us apart is our unique advantage: we are the only agency in the area with two qualified auctioneers who have decades of experience and hundreds of auctions under their belts, enabling us to run successful auction campaigns that delight our clients. Experience the Harcourts difference – where professional excellence meets personalised service.

Tenant review

1 day ago

Professional and Reliable Service

Had a wonderful experience. The team was extremely professional, friendly, and communicative from day one. They guided me smoothly through the whole process and made everything stress-free.

Harcourts TDP Group

4.9

(730 reviews)

Landlord review

4 days ago

Highly professional and friendly team

Have been with Harcourts Carrum Downs property management team for 17 years now. They have managed my investment property through many ups and downs in that time and have never been let down by them. My current property manager, Paula Lesjak, has been outstanding. Paula's constant communication and guidance through many different processes from letting out the property, inspections and even VCAT incidences has been exemplary. Would highly recommend their services for any prospective clients, especially Paula's.

Harcourts TDP Group

4.9

(730 reviews)

Tenant review

5 days ago

So kind and helpful!!

Harcourts TDP Group

4.9

(730 reviews)

Tenant review

9 days ago

From start to finish the team made a stressful time easier.

From the day of the inspection until I got the keys for my new rental everyone I came in contact with were amazing, Jacqui was in constant communication during the application process, helping me provide everything that was needed. This was a sudden and incredibly stressful experience until I came into your team so thank you all.

Harcourts TDP Group

4.9

(730 reviews)

Tenant review

14 days ago

Prompt and professional in all areas. Stay connected and updated everything throughout.

Agent showed everything well and maintained their professionalism.

Harcourts TDP Group

4.9

(730 reviews)

Tenant review

17 days ago

Excellent communication.

Jane is very responsive to texts, emails and calls. Made the process of my quick stressful move much easier. Overall excellent communication and very knowledgeable.

Harcourts TDP Group

4.9

(730 reviews)

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