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Our reviews

  4.9  
158 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Tenant review
Excellent moving experience
over 3 years ago
Excellent moving experience

It has never been so easy to move. When I didn’t understand things or needed help staff were extremely supportive, communication has been amazing and issues to be fixed have happened straight away.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
Great to deal with.
over 3 years ago
Great to deal with.

Very professional and polite, helpful. No problems moving from one unit to the next. Nothing is too much trouble.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
great communication
over 3 years ago
great communication

I find the communication fantastic. I love that they are onto any repairs required straight away. As an owner I want to keep my rental property in great condition. Emails answered promptly.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
Professional, understanding and helpful
over 3 years ago
Professional, understanding and helpful

I was running out of time for a house and Helen Munro went above and beyond to go out of their way to offer my partner and myself a new home.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
Excellent and wonderful staff
over 3 years ago
Excellent and wonderful staff

From the first moment I walked into the office looking for a home for my family they have been nothing but helpful. We managed to find a home they have supported us shared there knowledge on how to do things and helped us every step of the way. From moving into our home they have always been available for the little things and when I had to have surgery on my hand same time as house inspection they gave me that extra week which was so appreciated. I would and do receive them to everyone

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
Weight off my mind
over 3 years ago
Weight off my mind

I have just given my property to HMP and found the process very easy, quick as lightening, and have enjoyed the demeanour of the staff, as they are real, old school, down to earth operators. This team makes it easy to run your rental.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
Friendly and efficient
over 3 years ago
Friendly and efficient

Helen Munro are great to deal with. Property maintenance is always done in a prompt manner. The staff are professional, friendly, helpful and quick to reply to any requests. I have found renting with them a pleasure.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
The BEST Real Estate Agency in Townsville
over 3 years ago
The BEST Real Estate Agency in Townsville

We have been with Helen Munro Property for over 8 years as Tenants. Without a doubt, Helen Munro Property is the BEST Real Estate Agency in Townsville. The Professionalism and Compassion for both Tenant and Landlord is outstanding. All of the ladies in both Sales and Rentals are absolutely AMAZING. To all the Team at Helen Munro Property, a massive Thank You.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
High Quality Rental Service
almost 4 years ago
High Quality Rental Service

The team provides professional high quality service. They promptly address maintenance issues, and keep me informed. They are great at finding good tenants.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
Good communication
almost 4 years ago
Good communication

Very professional service

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
Respectful service
almost 4 years ago
Respectful service

At all times throughout my dealings with Helen Munro Property staff I was treated with respect and courtesy. As a senior aged person this is not always the case so it was very refreshing to receive attentive service. Appointments for property inspections were always on time and the information provided was freely given. The processes required for completion of documentation after I had approval for my property were all very professionally handled and it really made everything go very smoothly. Staff were supportive and readily answered any questions I had. Thank you to all staff at Helen Munro Property.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
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