First National Townsville

252 Charters Towers Rd, Hermit Park QLD 4812
  •   4.9   (168 reviews)
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    Recognised for going above & beyond for their clients.

Our customer service awards

See what RateMyAgent awards First National Townsville has won

  • City Top 5Townsville
  • 3x City Top 5Townsville - 2026, 2025, 2024

Meet the team

Get to know the 2 property managers at First National Townsville.

Julianne Delforce
Julianne Delforce

Department Manager

julianne.delforce@hmproperty.com.au
About Julianne
Julianne's work colleagues say "Conciliation" should be her middle name as her conciliation and negotiating skills are exceptional and her focus and aim is to achieve the best outcome for all parties whilst keeping in mind legislation at all times. As supervisor Julianne ensures all the cogs continue to turn and provides training and guidance to our fantastic team of people at Helen Munro Property. Working in such a fast pace environment every day and having 4 children doesn't leave much spare time, but when Julianne does have some time to relax, she enjoys the outdoors with her family and friends.
Julie Stockham
Julie Stockham

Business Development Manager

bdm@hmproperty.com.au

About us

Excellence – Everything right, the first time Experience – Be experts in our fields to benefit you from our experience. Knowledge – We seek to learn and develop every day and to share our knowledge with you Trust – We’ll earn yours by excelling in our values Communication – It’s about quality communication in the way you want Enjoyment – Love what we do, it’s infectious.

Our reviews

  4.9  
168 reviewsacross 37 different locations, showing 6.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Landlord review
First Time Landlord Renter
10 days ago
First Time Landlord Renter

As a first-time landlord, renting out my home that I absolutely adore so I could pursue an opportunity in another city was a daunting experience. It had been many years since I had rented as a tenant myself, and the whole process felt unfamiliar and overwhelming. Before choosing an agent, I did my research and spoke with both landlords and tenants. Time and time again, I heard positive feedback about the Helen Munro/ First National team. From my very first interaction, the team made the process incredibly easy. They understood just how much my home means to me and took the time and care to ensure every detail was covered. Their professionalism, communication, and genuine understanding gave me complete confidence throughout the journey. I couldn't recommend the team highly enough. Thank you so much to everyone at First National for making what felt like a daunting process such a positive experience.

First National Townsville

First National Townsville

  4.9   (256 reviews)
Landlord review
Professional, Responsive and Reliable: Highly Recommend Helen Monro
16 days ago
Professional, Responsive and Reliable: Highly Recommend Helen Monro

I highly recommend Helen Monro Property to any landlord looking for a capable, trustworthy property agents. They leased the property and the whole process was handled well from start to finish. Communication: Team was clear, prompt and consistent. They answered calls and messages quickly, kept us updated at each stage, and explained the process in plain language. We were never left chasing for information. Market knowledge: They have a strong understanding of the local rental market. their advice on rental pricing, presentation and demand was realistic and well supported. This helped the property attract quality applicants and avoided it sitting vacant. Negotiation skills: They negotiated confidently and fairly. They balanced the owner’s interests with those of prospective tenants and secured good terms without creating friction. Their approach protected the owner’s position while keeping the process smooth. Professionalism: Team was organised, ethical and thorough. Applications were screened carefully, paperwork was accurate and on time, and they were open about every step. If you want an agent who communicates well, knows the market and delivers a professional result, I would not hesitate to recommend Helen Monro Property.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Best ive dealt with
18 days ago
Best ive dealt with

Ive been with these guys before, i went with a different real estate for 12months and that was a decision I regret. These guys have looked after me and my wife from day 1 with finding a suitable property from interstate then finding us another one without any issues what so ever. Easy to deal with and very understanding of people's situations. Highly recommend!

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Great customer service
about 1 month ago
Great customer service

Great people with realistic conversations.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Show all 168 reviews
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Our rental properties

First National Townsville has 8 properties for rent and rented 361 properties in the last 12 months, showing 4, sorted by most recent activity

Rented
Crauford St
West End QLD 4810
1
1
2
Unit
For Rent
$580.00/week
25 Garner Road
Kirwan QLD 4817
3
1
1
House
Rented
Hodel Street
Rosslea QLD 4812
2
1
2
House
Rented
Nowland Ave
Cranbrook QLD 4814
3
2
1
House
Show all 369 properties
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