All the team at HMP were excellent to deal with. After purchasing my investment property, they coordinated with the selling agent to arrange open homes, helping minimise the vacancy period and securing a tenant quickly. I would happily recommend HMP to anyone.
Helen Munro Property
Good communication and quick response!
Helen Munro Property
Almost 2 months into my rental with Helen Munro So far all of the staff have been amazing with quick responses and help to any questions we had Even with the change of how payment is taken the staff have made it so easy to swap over and provided any needed guidance and assistance required
Helen Munro Property
Once staff involved with rental new what was going on quickly updated me straight away. Very polite and informative.
Helen Munro Property
Very responsive and kept us informed with regular updates when property was being advertised for leasing. We knew exactly when open homes were, when applications were submitted. Found Helen Munro to be great at the process of having our property leased.
Helen Munro Property
From the very first phone call we knew we were in good hands with the team at Helen Munro Real Estate. This is out first investment property and given we are based in Melbourne it was a huge leap for us to purchase in Townsville. We wanted our property to be managed by locals who know the Townsville rental market, what works and can deliver value for money. Our two properties were rented to quality tenants in three weeks. We are very happy with the results and the advice we received from the management team at Helen Munro Real Estate. Communication has been excellent with our numerous questions answered quickly and professionally. We really appreciated the smart advice on where to spend money improving the properties to attract quality tenants. And it worked. While we've had a few repairs to be carried out, the property management team at Helen Munro Real Estate have made this a hassle free process. They took care of everything; from quotes through to liaising with the tenants over access. They have made owning an investment property from 2,500 kilometres away stress free. We have no hesitation in recommending Helen Munro Real Estate as managers for your valuable investment property in Townsville.
Helen Munro Property
Really easy process and good communication.
Helen Munro Property
The team works well together and to a high professional standard. We know what’s happening and when, and we trust the advice we’re provided. Market knowledge is excellent and the team have a strategy to maximise our returns. 100% recommend
Helen Munro Property
I was very pleasantly surprised when I went to receive the keys for my new rental, the lovely lady at the reception desk was super organised with print outs of easy communication pathways. I’ve noticed Helen Munro also replies quickly to any emails I may send unlike previous realestates I’ve been through.
Helen Munro Property
My partner and I recently applied for a rental for the first time through Helen Munro Property and McKinley was an absolute pleasure to work with. He always kept us informed with our application process and went above and beyond to help us get our rental referrals from previous agents in a timely matter so our application was submitted on time. We highly recommend McKinley and the Helen Munro Team, and look forward to connecting with them more once we move in.
Helen Munro Property
Very professional and experienced team providing right advice and guidance.
Helen Munro Property
Listing of the property was easy to find and get information on. Inspection time was convenient and informative. Communication with the managers and application process was very smooth and proactive . Staff were very informative and polite in regards to application process
Helen Munro Property
