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Our reviews

  4.9  
158 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Landlord review
Excellent support during difficult times.
about 2 years ago
Excellent support during difficult times.

After constant issuses with tenants and multiple complaints coming stright to me from multiple nieboroghs and property management being extremely hostile, promised one thing and delivered another thing. Having tenant conduct activities within the property without our or management consent. Munro Property finally delivered outcome and peace of mind for us, with their regular communication and reassurance considering we do not reside in the same state.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
Great experience! Very Knowledgeable team
about 2 years ago
Great experience! Very Knowledgeable team

Really great team to work with. Guided me every step of the way to tenant my property. Really experienced and friendly team!

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
Excellent Property Managers
about 2 years ago
Excellent Property Managers

Helen Munro Property, provides excellent service, communication and support. I would personally recommend selecting Helen Munro Property as a highly reliable property management team. They are proven to provide quotes and make sure the work is done in a timely manner for general maintenance and repairs. They are proven to advertise, review and provide tenancy applicants at high quality in a timely manner and have excellent market knowledge to determine suitable rental rates.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
They are very helpful
about 2 years ago
They are very helpful

Worth it to use Helen Munro's property They have everything for you.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
Great Property Management service
about 2 years ago
Great Property Management service

My previous PM agency was sold to Helen Munro real estate and since taking over I have had a positive experience. They were able to advertise the property for a market price and secured tenants also in a very short time. Highly recommend their services.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
Professional and Helpful
about 2 years ago
Professional and Helpful

Helpful and knowledgeable staff. Helped my Fiancè and myself out to source a beautiful rental that was more suited for our needs and our growing lifestyle and family.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
Wonderful Professional Team
about 2 years ago
Wonderful Professional Team

The professionalism and service that we received as landlords with Helen Munro was second to none the best. They have abundant knowledge in the real estate sector, and made us feel relaxed about the whole process of renting out our property. Always kept up to date with all aspects of the property, and always asked about things that needed to be done. We would definitely choose Helen Munro over and over again, as they are definitely the leaders in property management.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
All very well done. No issues at all.
about 2 years ago
All very well done. No issues at all.

Munros are administratively very organized and efficient. Was advised tenants were moving. Was advised of suggested rent. Seamlessly offered a new tenant that had made an application after a tenant open house. Answered my questions and followed up with phone call. Received new rent agreement. All with several weeks to spare. I have no hesitation in recommending Helen Munro Property as rental agents in Townsville.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
Excellence in Property Management and Customer Service
about 2 years ago
Excellence in Property Management and Customer Service

Having owned investment properties for some 25 years I have experienced my fair share of property managers. Until Helen Munro I can honestly say I was never happy with any of them. Helen Munro have been nothing short of superb. Their market knowledge, attention to detail and the systems and processes used ensures a timely, efficient and professional approach. For the first time in my property investing experience, I feel confident in the service being provided and the advice I am being given. I sincerely appreciate the proactive approach and the integrity and honesty of advice given.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
Great professional service
over 2 years ago
Great professional service

I have been dealing with Helen Munro property for some years and appreciate their assistance and advice with tenants and the management of my property. I highly recommend them.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Landlord review
Great experience
over 2 years ago
Great experience

Julie Stockham has been amazing to work with during the presettlement period and goes above and beyond to ensure I have information in a timely manner. Look forward to continue working with her!

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
Tenant review
Quick and easy
over 2 years ago
Quick and easy

Viewed the property and loved the look of it. We heard back on our application the next day with extra steps we had to take, and we had secured the property by the end of the week. HMP made the whole process very easy quick, easy and stress free for us which we loved.

Helen Munro Property

Helen Munro Property

  4.9   (475 reviews)
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