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Our reviews

  4.9  
160 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Tenant review
The best ones!!!
over 2 years ago
The best ones!!!

I had the best experience with Helen Munro Property. All the team it’s very polite and they help you in everything you need. I’m so happy because all the process was super organised and efficient. I highly recommend to work with them.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Exceptional Team - Julie and Julianne from Helen Munro PM
over 2 years ago
Exceptional Team - Julie and Julianne from Helen Munro PM

Absolutely stellar service from Helen Munro PM! Julie and Julieanne are delightful to work with. From the moment we secured our investnment properties these amazing ladies did not waster any time to find the best tenants on our behalf. They have been incredibly professional, attentive, and they gunuinely care. We are from interstate, knowing our property manager is looking after our rental property is invaluable. They've demonstrated a level of care and attention to detail that surpasses our expectations. They handle every aspect of managing our property with professionalism and efficiency, ensuring that both our tenants and the property itself are well taken care of. Their proactive approach to maintenance and communication means we can trust that any issues will be promptly addressed, allowing us to focus on other priorities with confidence. We couldn't be happier with the service provided by Julie and Julieanne and would highly recommend them to anyone seeking reliable and trustworthy management for their rental property."

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Excellent support during difficult times.
over 2 years ago
Excellent support during difficult times.

After constant issuses with tenants and multiple complaints coming stright to me from multiple nieboroghs and property management being extremely hostile, promised one thing and delivered another thing. Having tenant conduct activities within the property without our or management consent. Munro Property finally delivered outcome and peace of mind for us, with their regular communication and reassurance considering we do not reside in the same state.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Great experience! Very Knowledgeable team
over 2 years ago
Great experience! Very Knowledgeable team

Really great team to work with. Guided me every step of the way to tenant my property. Really experienced and friendly team!

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Excellent Property Managers
over 2 years ago
Excellent Property Managers

Helen Munro Property, provides excellent service, communication and support. I would personally recommend selecting Helen Munro Property as a highly reliable property management team. They are proven to provide quotes and make sure the work is done in a timely manner for general maintenance and repairs. They are proven to advertise, review and provide tenancy applicants at high quality in a timely manner and have excellent market knowledge to determine suitable rental rates.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
They are very helpful
over 2 years ago
They are very helpful

Worth it to use Helen Munro's property They have everything for you.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Great Property Management service
over 2 years ago
Great Property Management service

My previous PM agency was sold to Helen Munro real estate and since taking over I have had a positive experience. They were able to advertise the property for a market price and secured tenants also in a very short time. Highly recommend their services.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Tenant review
Professional and Helpful
over 2 years ago
Professional and Helpful

Helpful and knowledgeable staff. Helped my Fiancè and myself out to source a beautiful rental that was more suited for our needs and our growing lifestyle and family.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Wonderful Professional Team
over 2 years ago
Wonderful Professional Team

The professionalism and service that we received as landlords with Helen Munro was second to none the best. They have abundant knowledge in the real estate sector, and made us feel relaxed about the whole process of renting out our property. Always kept up to date with all aspects of the property, and always asked about things that needed to be done. We would definitely choose Helen Munro over and over again, as they are definitely the leaders in property management.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
All very well done. No issues at all.
over 2 years ago
All very well done. No issues at all.

Munros are administratively very organized and efficient. Was advised tenants were moving. Was advised of suggested rent. Seamlessly offered a new tenant that had made an application after a tenant open house. Answered my questions and followed up with phone call. Received new rent agreement. All with several weeks to spare. I have no hesitation in recommending Helen Munro Property as rental agents in Townsville.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Excellence in Property Management and Customer Service
over 2 years ago
Excellence in Property Management and Customer Service

Having owned investment properties for some 25 years I have experienced my fair share of property managers. Until Helen Munro I can honestly say I was never happy with any of them. Helen Munro have been nothing short of superb. Their market knowledge, attention to detail and the systems and processes used ensures a timely, efficient and professional approach. For the first time in my property investing experience, I feel confident in the service being provided and the advice I am being given. I sincerely appreciate the proactive approach and the integrity and honesty of advice given.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Great professional service
over 2 years ago
Great professional service

I have been dealing with Helen Munro property for some years and appreciate their assistance and advice with tenants and the management of my property. I highly recommend them.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
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