Our profile

Our reviews

  4.9  
160 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
Was this helpful?
Landlord review
Very freindly, helpful and contactable
about 2 years ago
Very freindly, helpful and contactable

Margaret was lovely, she helped me purchase my first investment property. I was pleasently surprised Margaret was able to answer my calls when needed even though there is strong demand for real estate agents time in the current market. The team at Helen Munro Property are now manageing the property for me as well and doing a fantastic job. Very little involvement needed from myself.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Excellent service, communication and professionalism!!!
about 2 years ago
Excellent service, communication and professionalism!!!

I initially contacted Julianne Delforce as I was seeking to gain an understanding of the real estate market. I had a really good impression with her after our first phone conversation. She was very knowledgable and answered all of my questions with great kindness and patience even though I hadn't signed up with Helen Munro at this point. Julianne and her team also helped me a great deal throughout my property purchase journey. After the property was settled, they managed to have it tenanted within 1 week at a very good price. Overall, my experience with Helen Munro and Julianne specifically has been a very positive one. I'd recommend them to any investors looking to rent out their properties in Townsville.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Tenant review
Very professional, knowledgeable and understanding!
about 2 years ago
Very professional, knowledgeable and understanding!

I’ve found the staff at Helen Munro to be outstanding. Special thanks to Lilly for the help, advice and I appreciate her patience with me as I’m a bit behind on the rental knowledge. Got the property that I needed and has been happy days since. Thank you to all the staff at Helen Munro, your efforts have not gone unnoticed.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Exceptional Property Management
about 2 years ago
Exceptional Property Management

For over 15 years Helen Munro Property have successfully managed our rental property. Staff provide excellent client service and also support for tenants. We recently were impacted by a cyclone as well as a difficult tenant. Staff were assigned to manage all of the insurance negotiations and claims and other staff worked considerably hard to get the house back to good condition for future tenants. Staff have excellent communication, follow up when they say they will and keep us informed of any concerns. They are fantastic to deal with and we know our investment property is in great hands under Helen Munro Property Management.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Tenant review
Excellent service as always.
about 2 years ago
Excellent service as always.

After renting through Helen Munro Property for over 18 years the level of communication and professionalism from Helen, Tracy and all the girls has been nothing short of excellent which is why I had no hesitation in continuing my association when I needed a new place to live. The transition was smooth and I am grateful that even though over the years people come and go but the level of excellence shown by all the staff at HMP has remained second to none. Thankyou Helen, Tracy and all the staff for making my life easier.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
helpful and professional
about 2 years ago
helpful and professional

I have been with Helen Munro for almost a year since my previous agent closed down and they have been organised, easy to deal with and made my life as a landlord very easy.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Lovely attentive management services
about 2 years ago
Lovely attentive management services

My initial property manager had their portfolio rolled-over to Helen Munro after some unavoidable circumstances. They recommended Helen Munro for their proven record in the Townsville region, and since that transition, I have been really happy to have worked with them, and entrusted my property into their management. My property has presented a few issues, and Helen Munro has navigated these with professional and empathetic care. I am not a property owner for the sake of squeezing tenants for maximum rent, and I really like that Helen Munro shared these ethics with me.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Exceptional Service and Unmatched Expertise from Helen Munro Property
about 2 years ago
Exceptional Service and Unmatched Expertise from Helen Munro Property

I've had an outstanding experience with Helen Munro Property as my real estate agent. Their market knowledge is unparalleled; they provided invaluable insights and guidance that were crucial in managing my property. Communication has always been prompt and clear, ensuring I am kept in the loop at all times. The professionalism displayed by the entire team is commendable, making the process smooth and stress-free. Helen Munro Property goes above and beyond, and I highly recommend their services to anyone looking for a reliable and knowledgeable real estate agency.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Tenant review
Amazing Team
about 2 years ago
Amazing Team

I cannot thank the entire team at Helen Munro for their help in now obtaining 2 rentals. Their knowledge, experience and caring abilities has proven time and time again.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Highly recommended !
over 2 years ago
Highly recommended !

Helen Munro has taken over management of my property from incompetent agency after a few weeks of vacancy in a perfect manner, professionalism and efficiency. They managed to rent it out in a few days of advertising and found a perfect tenants. I couldn't reommended them higher !

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Tenant review
Excellent
over 2 years ago
Excellent

I couldn’t be happier with the service I have received. I have found the team to be very supportive and helpful in every way

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Fantastic Property Managers!
over 2 years ago
Fantastic Property Managers!

The team at Helen Munro are excellent. Quick communication, great service, good rates, and smooth systems, I would highly advise their services for anyone seeking quality property management.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
85 - 96 of 160
© 2026 RateMyAgent