As a first home buyer and new to Sydney I didn't know what to expect from buying my first apartment in this competitive real estate market. Rhys Chaplin and his team were very informative and helpful, getting me through this stressful and competitive process. Rhys was always a phone call away and kept me informed throughout. Friendly, with a kind demeaner and patience - I couldn't of asked for a better experience. I have now moved into my new home and couldn't be happier! Thank you Rhys and Kiki Bermudez

Kiki Bermudez

star   4.9   (405 reviews)

Thanks Kiki & Rhys for all your hard work in selling our place, it was a whirlwind sale and over so quickly. You gave us all the information we needed, and kept us updated step by step. A truly professional set up. We bought with you and sold with you, full trust in your abilities. An amazing service with zero stress. Thanks again.

Kiki Bermudez

star   4.9   (405 reviews)

Kiki, Rhys, and team... You truly exceeded my expectations during the sale of my property in Kingsford. Your exceptional service, unwavering commitment to all parties involved, including buyers, and your genuine goodwill made the entire experience remarkable. I wholeheartedly recommend your services to anyone looking to sell their property, and I'm immensely grateful for both your professionalism and personal qualities. Thank you, once again! - Initially, I was quite hesitant about selling, but you took the time to understand my situation and put me at ease with the process. - Your guidance on staging the property and marketing it to potential buyers was invaluable. Additionally, your assistance in addressing a few maintenance issues while I was away was greatly appreciated. - Your responsiveness was outstanding. You were always just a call or email away, ensuring I was well-informed about the progress of the sale. - I was particularly impressed by your ability to manage the sale autonomously while I was away, striking the perfect balance in communication. - Your patience was commendable as I explored different options, and you consistently prioritized my needs throughout the process. - Going above and beyond, you even helped me with the purchase of my next property! In summary, Kiki, Rhys, and your team, you made this journey smoother and more rewarding than I could have ever imagined. Thank you for your exceptional service and for making a significant difference in my real estate endeavors. I wholeheartedly endorse your expertise and professionalism.

Kiki Bermudez

star   4.9   (405 reviews)

Simply amazing! Kiki's service was second to none. She went above and beyond to ensure that our experience was flawless from start to finish. My parter and I couldn't rate her professionalism, skills and attention to detail any higher. It was a pleasure to deal with Kiki and her team throughout the process of purchasing our first home!

Kiki Bermudez

star   4.9   (405 reviews)

Jane achieved a building record in selling our Penthouse Style Apartment. She is a master negotiator, a warm and caring communicator, and has created a team around her who all share the same passion for excellence. We were kept informed every step of the way and are delighted with the result. We have sold a few properties over the years and this experience was simply the best. Thank you Jane and all the Team at the office

Jane Schumann

star   5   (116 reviews)

Kiki was the vendor agent for a property we purchased, which was our first. Kiki and her team were very upfront and communicated well during all of our interactions. We were kept up to speed on process developments in a timely manner. Kiki also provided helpful guidance to us around things we should be thinking about as buyers, both pre and post exchange of contracts, to ensure the process would be as smooth as possible for us.

Kiki Bermudez

star   4.9   (405 reviews)

The process of selling our apartment was made super-easy by Kiki and her team, not to mention super-successful. She was great at communicating with us every step of the way, always ensuring we knew what was happening and what would happen next. What impressed me compared to other agents we have used is her thorough analysis of prospective buyers and her assessment of how best to manage the pre-auction negotiations to ensure the optimum outcome for us. Totally recommend her and her team.

Kiki Bermudez

star   4.9   (405 reviews)

Jane was extremely thorough with what needed to be done to get the best price. The price achieved was beyond my expectations. She knew the market and the target buyer

Jane Schumann

star   5   (116 reviews)

I’ve dealt with Kiki and her team now both on the buying and selling sides and I couldn’t have had a better experience. Kiki is knowledgeable, efficient, transparent, organised and lovely to deal with. From the start the plan for the sale was very clear, we communicated frequently and Kiki and the team made me feel confident and relaxed about the process. I had a better than expected outcome and experience and I can’t recommend Kiki and her team enough.

Kiki Bermudez

star   4.9   (405 reviews)

What really differentiated Kiki and her team is their commitment to follow through the sale after the contract is signed. For us, the buyers, signing the contract is probably just the beginning of the process, but for most agents, that is the end of it. We really appreciated that Kiki and her team took the extract step further in assisting us and following through until even after we moved in! Kiki was always 1 step ahead of our problems. She came with solutions and recommendations tailored to our needs and situations. We were very fortunately to have her as our agent!

Kiki Bermudez

star   4.9   (405 reviews)

During the time I looked for an apartment to buy, I met many real estate agents. Nearly all were friendly and answered my questions with interest. Some followed up with information about other properties. Kiki and Rhys were also friendly and personable, but they added something extra. Kiki was very positive and enthusiastic about the first property she was responsible for selling. Nevertheless she listened closely to my comments about the type of apartment I’d like to buy which would also be suitable to my needs and she inspired confidence about the possibilities for me in what is a daunting experience. After I missed out on the first apartment I liked, Kiki phoned me about a similar property that would soon be available for sale. Kiki expressed her reasons for her opinion of the value of this second property and later provided me with a list of properties with similar features. She did not pressure me with her point of view when I spoke about the ways in which it was different to me and my reasons for my different opinion. Instead she listened respectfully. She also did not pressure me to go beyond the top offer which I said I was able to make to the Vendors. Kiki phoned me excitedly at 9pm at night to tell me the Vendors had accepted my offer The following day Kiki kept in close touch with the negotiations between solicitors about the exchange of Contracts, and made sure they were exchanged in record time and all aspects of the process were attended to. Rhys complements Kiki’s exuberance and is calm, competent and thorough. He gave me practical help with arranging inspections, seeking information from the Vendors to my additional questions, and drove across the suburbs to deliver the Vendors set of keys to me after settlement. A very exciting moment.

Kiki Bermudez

star   4.9   (405 reviews)

David and his team executed a well planned sales campaign resulting in a sale within the planned 4 weeks of listing. David is an expert negotiator who secured a sale which met the requirements of both buyer and seller in a very professional manner. He demonstrated a thorough knowledge of the local market and made sound recommendations on the timing and method of sale to be employed. Highly recommended/

David Malouf

star   5   (25 reviews)