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Our reviews

  4.6  
51 reviewsacross 20 different locations, showing 12.
Tenant review
Professional
6 days ago
Professional

Highland, is very professional and easy to work with! Definitely would recommend any to use them

Highland Inner West

Highland Inner West

  5   (3 reviews)
Tenant review
Very approachable and efficient
12 days ago
Very approachable and efficient

Very quick responses, extremely person-centered and highly approachable. Moving in was easy and efficient.

Highland Inner West

Highland Inner West

  5   (3 reviews)
Tenant review
Great communication throughout
18 days ago
Great communication throughout

A very easy move with zero hiccups thanks to the realestate team

Highland Inner West

Highland Inner West

  5   (3 reviews)
Landlord review
Regular transparent communication
about 1 month ago
Regular transparent communication

Between tenancies I appreciated Elie’s quick turnaround in finding a new tenant, organising repairs/obtaining quotes and keeping me updated across all areas.

Highland Inner West

Highland Inner West

  5   (3 reviews)
Tenant review
Easy process
about 1 month ago
Easy process

We had a very smooth and straightforward experience receiving all the information before signing the lease. As we’ve only just moved in, I can’t comment on communication yet. However, the onboarding process was excellent, and the app they use to manage rent and requests is very user-friendly. It’s great having all the information in one place.

Highland Inner West

Highland Inner West

  5   (3 reviews)
Landlord review
Great with signing lease process but communication needs to improve
about 1 month ago
Great with signing lease process but communication needs to improve

Signing up a new tenant has been very straight forward and easy process with good advice however following up tradies and invoices as well as responding to emails needs improvement.

Highland Inner West

Highland Inner West

  5   (3 reviews)
Landlord review
Professional and great communication
about 1 month ago
Professional and great communication

Norman our rental property manganging agent at Highland is outstanding. His communication is prompt and if we have any issues they are addressed quickly and professionally. The team at Highland provide thorough inspections of our property and keep us updated to ensure our property is cared and our tenancy runs smoothly. The team are friendly and make owning an investment property stress free.

Highland Inner West

Highland Inner West

  5   (3 reviews)
Landlord review
Outstanding Agent - professional, responsive and results driven
about 2 months ago
Outstanding Agent - professional, responsive and results driven

We have had an excellent experience working with Ryan. From the beginning he has been incredibly responsive, professional and easy to communicate with. He has great industry knowledge and an understating of the rental market in Alexandria. He has provided great guidance and support to us as first time landlords. We would highly recommend him to anyone looking to rent out their property.

Highland Inner West

Highland Inner West

  5   (3 reviews)
Tenant review
A well-organised team of professionals
about 2 months ago
A well-organised team of professionals

The Highland Inner West team are professional and efficient. They are highly responsive and helped me to smoothly make the move into my new home. Using a combination of online tools and face-to-face contact, the viewing, application, lease signing and key pick-up procedures were easy and convenient. A special shout-out to Property Manager Chen Wu for all of his help.

Highland Inner West

Highland Inner West

  5   (3 reviews)
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