We had a very smooth and straightforward experience receiving all the information before signing the lease. As we’ve only just moved in, I can’t comment on communication yet. However, the onboarding process was excellent, and the app they use to manage rent and requests is very user-friendly. It’s great having all the information in one place.
Highland Inner West
Signing up a new tenant has been very straight forward and easy process with good advice however following up tradies and invoices as well as responding to emails needs improvement.
Highland Inner West
Norman our rental property manganging agent at Highland is outstanding. His communication is prompt and if we have any issues they are addressed quickly and professionally. The team at Highland provide thorough inspections of our property and keep us updated to ensure our property is cared and our tenancy runs smoothly. The team are friendly and make owning an investment property stress free.
Highland Inner West
We have had an excellent experience working with Ryan. From the beginning he has been incredibly responsive, professional and easy to communicate with. He has great industry knowledge and an understating of the rental market in Alexandria. He has provided great guidance and support to us as first time landlords. We would highly recommend him to anyone looking to rent out their property.
Highland Inner West
The Highland Inner West team are professional and efficient. They are highly responsive and helped me to smoothly make the move into my new home. Using a combination of online tools and face-to-face contact, the viewing, application, lease signing and key pick-up procedures were easy and convenient. A special shout-out to Property Manager Chen Wu for all of his help.
Highland Inner West
I had a fantastic experience with my agent, who managed to lease my property within a few days. Throughout the process, their communication style was proactive and clear, keeping me updated every step of the way.
Highland Inner West
Highland Inner West has 11 properties for rent and rented 332 properties in the last 12 months, showing 4, sorted by most recent activity
