I had a fantastic experience with my agent, who managed to lease my property within a few days. Throughout the process, their communication style was proactive and clear, keeping me updated every step of the way.
Highland Inner West
Elie was communicative and efficient which resulted in a quick turn around in tenants.
Highland Inner West
Recently rented our apartment getting us $20 above the asking rate. Called me first thing Monday to update me and then quickly processed the rental application and approved.
Highland Inner West
Not responsive to ongoing issues, impolite and unprofessional, a lot of undisclosed issues with my property.
Highland Inner West
They were great! Very helpful and very responsive, very professional. Would recommend.
Highland Inner West
I had a great experience with Joe Gambacorta and the team, Bella and Ottavio, at Highland Property Inner West. Their professionalism, communication, and dedication really stood out throughout the leasing process. They were able to secure a strong rental price for my property within just two open homes, which exceeded my expectations. The whole process was smooth, efficient, and stress-free thanks to their expertise and proactive approach. I highly recommend Highland Property Inner West to anyone looking for a reliable and results-driven managing agent.
Highland Inner West
Always found all Managing Agents, and particularly Chen Wu (current Agent), extremely responsive to all Property matters in a timely manner and attuned to the Owners and Tenants needs. Maintenance matters are quickly addressed and solved expeditiously.
Highland Inner West
Had great difficulties with this agent with regard to return of bond due to spurious "cleaning and additional fees". Despite the property being left in immaculate condition. When this was disputed and put through RBO, Highland still attempted to unlawfully direct debit money from me on FOUR separate occasions. Money they were not entitled to. Luckily my rental bond was returned to me, only after they waited the full 14day period. But during this period they emailed me numerous times to try and bully and cooerce me into paying these ridiculous additional fees. Even after the bond was returned, I continue to get emails from this "agent" stating I have money owing. I have rented around Sydney for more than 15 years and this team is honestly the worst real estate i've ever encountered. These people possess all of the worst qualities of real estate agents. They prove exactly why they're not to be trusted and why people universally despise real estate agents. Avoid like the plague.
Highland Inner West
My Agent whom I have known in recent months is very responsive and flexible when dealing with him. He follows my instructions and is willing to listen and amend his views, if necessary.
Highland Inner West
Joe Gambacorta has been managing my investments for several years. He is super-approachable and responsive whenever we need assistance. Joe has proven to be proactive, knowledgeable and a true asset to the Highland Property management team. Thank you for your services.
Highland Inner West
Good knowledge -got higher rent than I expected , very organised and involved
Highland Inner West
From the start I found staff engaging and easy to communicate with, the responsiveness is something that differentiated them from other realestates. As a result I was able to identify and lock-in my next residence. The app they partnered with is easy to use & cuts out a lot of the paperwork, although it did include engaging on my behalf with a company to organise the change in utilities with (I corrected that easily enough though). Since then my manager has been available, patient and transparent. There’s been a few auto-messages received by me that were in-error, but any confusion was promptly worked through. I’ve not yet dealt with the maintenance/inspection/end of term aspects yet- but the front end has been mainly positive to this point.
Highland Inner West
