Working with Thomas from HomeEA was a breeze. He swiftly found properties that matched my needs, kept communication clear and friendly throughout the process, and made the whole experience enjoyable. Highly recommend!
Home Estate Agents
Blake and the team were very helpful finding our new apartment. We felt at ease in every step. Blake was very professional and quick to respond. The process was very simple. Thank you!
Home Estate Agents
Our experience has not been so good, but in part this has been due to us taking certain things for granted. We made the mistake of assuming that using an agent to professionally manage the lease of our brand newly built rental property would include a few basic givens, eg 1. We thought we could scan and vet the rental applications received. We assumed we would be choosing from a priority 'best fit' short-list of applicants. But, unless overtly stated as a preference by the client, usual practice is for the agent to select the first applicant(s) they deem to be the best fit. 2. Conduct due diligence into information given by tenants in the lease document. We discovered many anomalies in the document after the tenants had moved in. Again, our ignorance of normal practice got in the way here. Check-ups into some of the info contained in lease applications is not always possible due to privacy and other concerns; 3. Comply with the landlords' wishes about essential property information that should have been passed on to the prospective tenants; Again, our mistake for stating these verbally and not putting these in writing; 4. Provide timely email responses to questions asked by the landlord and the tenants during the tenancy period; 5. Give timely notification to the landlord by phone/text/or email of appliance repairs needed while the warranty was still current; 6. Act as the landlord's representative rather than as management of the property by benign neglect. 7. A professional Property Management service going beyond doing the office paperwork, particularly providing timely feed-back to the clients as to aspects of the rental property that may cause delays in securing a tenancy. That is, it may have been better for all concerned if prior to letting the property, a longer viewing period and /or viewing by appointment had been raised and discussed.
Home Estate Agents
I found Home Estate Agents and Blake professional, courteous and very efficient throughout my letting process. I would definitely recommend them.
Home Estate Agents
Renting out my property has been an easy and stress-free experience thanks to Paige. She is professional, organised and communicates well. I highly recommend Home Estate Agents, they are a great team!
Home Estate Agents
The team at Home Estate Agent is very professional , helpful and I am very happy with their service. Blake Muscat is a very professional , enthusiastic , helpful young Agent , Ebru and Nicole as well. I highly recommend them. Thank you . Flavia
Home Estate Agents
Was excellent with communication and keeping me up to date through the whole process. Was quick to organise some repairs that needed to be done before releasing.
Home Estate Agents
Home Estate Agents provided a very efficient and simple service in getting our new lease organised. We inspected the property on a Wednesday, put in an application which was accepted the next day and we moved in on the Saturday. Connection to services was very straight forward, although the Internet company was a bit annoying.
Home Estate Agents
Quick and easy to chat with. Knowledgable on the Apartment.
Home Estate Agents
Blake was great in showing us around and taking time with us to answer questions about specifics. All felt very natural and unrushed to make us feel at ease. He was always on hand to take calls and questions throughout the process and it made the whole thing go both quickly and with as little stress as possible which we both appreciated massively. The process was always very clear and simple all the way through and would definitely recommend. Was the easiest transition from viewing to signing that I’ve ever had and would 100% recommend. Will probably be ringing up Blake again next time we need to move!
Home Estate Agents
Nicole and Blake assisted us through the whole process and were a pleasure to deal with. Very professional and responsive, highly recommend!
Home Estate Agents
Thomas was very helpful during the process. He gave me tips on how to increase my chances of approval and had an approachable attitude.
Home Estate Agents
