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Our reviews

  5  
819 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
James was a pleasure to deal with!
over 3 years ago
James was a pleasure to deal with!

We just recently sold our house with Impact and James was very professional and knowledgeable about the local market so he was able to guide us every step of the way through our selling journey. James, Ronnie and the rest of the team made the marketing process pretty straightforward and the house looked great when it came to selling. Everything went smoothly and even when we made some last minute changes, things still went to plan and we settled on the due date. All in all we were very happy and would recommend James and the Impact team to anyone who is shopping around for an agent. They were great!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Faultless
over 3 years ago
Faultless

We are forever grateful how smoothly and efficiently Impact sold our house. We are very grateful it is over so quickly . all contacts through Impact were fabulous - the way Deb gave us clear direction with everything, from de cluttering to styling kept us focused and on a mission. We really appreciated you putting us on to all the necessary people such as the Window cleaner so, and Heath the gardener. All your contacts including Alexi, the photographer, the video people were reliable, polite, hard working and so efficient. We are very pleased we chose Impact and feel we were so fortunate the way James presented our Sale. and John and we felt like we were in secure hands. We are thrilled with our strong result. We certainly recommend Impact and the whole team. Kind Regards, Nicci & Dave

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional agent
over 3 years ago
Professional agent

I highly recommend James for any sale of your property in Mt Eliza and surrounding areas. James and his team are extremely thorough, helpful and easy to deal with. They get the best results in a timely manner. A high level of detail and communication at all stages insures you are aware of where the campaign is at. Thanks again to James and his team for exceeding our expectations with a great result.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Positive experience
over 3 years ago
Positive experience

Callum was appropriately honest with me while still acting in the interests of the seller, which is a hard but necessary balance to strike. This was refreshing. He was also very responsive via both text and phone call.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Professional
over 3 years ago
Professional

Callum was very professional polite and was able to get a sale for my house and get the price that I was hoping for. Christine

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Amazing Agent
over 3 years ago
Amazing Agent

James and Deb are an outstanding team. They are honest, professional and get fantastic results. I couldn’t recommend them highly enough.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Knowledgeable and professional.
over 3 years ago
Knowledgeable and professional.

We found Callum to be very approachable and honest when selling our property. We would recommend his services to anyone.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Professional, Informative and Honest
over 3 years ago
Professional, Informative and Honest

All contact with Callum was professional, informative and honest in his approach .

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Happy Buyers
over 3 years ago
Happy Buyers

James, Deb, John and Ronnie were all great to Deal with. The whole experience was really satisfying for us. We visited several properties before deciding and each time James and the team went to great lengths to help us. Their knowledge of the area, the market and the houses was exceptional. We felt confident that the team at Impact would help us find the right property for us and they did and we couldn't be more pleased. We were delighted with all aspects of the service and would highly recommend the Team.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Smooth Process
over 3 years ago
Smooth Process

We were pleased with Callum’s support during the purchasing process. He maintained contact and effectively negotiated our buying price. His assistant Irina was proactive and responded to queries/ requests promptly. All in all a smooth process.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Committed and Professional
over 3 years ago
Committed and Professional

Ben was absolutely committed to the sale of our property. Even in a tough market, was able to get the result we were after. Fantastic communication throughout, honest and always kept us up to date

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Ben Cadd was fantastic to work with!
over 3 years ago
Ben Cadd was fantastic to work with!

From the very start, we knew Ben was someone we wanted to work with. He was up front, provided realistic expectations about a difficult property market and was clear about the strategy he felt best for selling our unusual property. His communication was excellent throughout. He was courteous, easily contactable and we really did feel like we had a friend on side. We would definitely recommend Ben if you're looking for a personable and completely professional real estate agent.

Ben Cadd

Ben Cadd

  5   (37 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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