From meeting one through a very quick sale James and his team were excellent. Everything was dealt with professionally, in a supportive and caring manner.

James Merchan
From meeting one through a very quick sale James and his team were excellent. Everything was dealt with professionally, in a supportive and caring manner.

James Merchan

James, Deb and the team at Impact sold our house earlier this year through lock down. Everyone was so pleasant to deal with and made the process as stress free as possible. Impacts experience was evident in the streamlined process they implement and this supported our fast sale and settlement. Will be calling James and Ronnie next time we may be thinking of selling. Thank you team.

James Merchan

James was at all times available, very experienced and a pleasure to deal with. His knowledge of the area and real estate in general is vast and he has an honest and down to earth approach to sales. We would recommend the whole team as they were very proactive with our sale and their follow up is immediate. Our experience could not be more positive and we would recommend the Impact Reality team to everyone.

James Merchan

James and Deb are the first real estate agents we have ever met who are actually genuine. They are hard working, reliable and most importantly honest. We would be happy to work with them again.

James Merchan

James was recommended to me by friends and we achieved a quick sale for a great price. I couldn't ask for more.

James Merchan

James won us over with his ability to support his appraisal with local market knowledge and illustrate the negotiation process. The presentation of our home, carried out by Impact and the enlisted services, was exceptional; the process, extremely efficient; and the outcome, great.

James Merchan

Ben sold our house and sold for the price we wanted. Ben is very Professional, helpful and friendly, his guidance throughout the process was so fantastic we knew he was with us. In depth knowledge of market trends and the local area also realistic strategies. Communication and coordination throughout the process of selling was excellent. He made it so easy for us we would recommend him to everyone Thanks again Ben

Ben Cadd

Very professional, lots of knowledge about the area.

James Merchan

James was one of the most pleasant, approachable and professional agent that we have ever met during our house hunting adventure. We were highly impressed with him and his team at Impact too, being very helpful and efficient during the inspections, purchase and administration process. Thank you so much James! We will definitely recommend you to our contacts.

James Merchan

After our first meeting with James we knew we selected an outstanding Agent. Their knowledge of the Frankston South market and surrounding area was faultless. John and Ronnie were seamless with communication in all aspects of the sale providing high quality updates during the sale process. The Impact team certainly exceeded our expectations and would highly recommend them.

James Merchan

James and John Merchan have been brilliantly professional during the whole sales process. Swift response to our queries and friendly service were vital to our pleasant experience. Could not be happier !

James Merchan

Adam is very friendly, straightforward, honest person with great professionalism. His support and understanding from the beginning to end of our sale was exceptional. He is very responsive and communication throughout the process was excellent. We would highly recommend him for any real estate needs.

Adam Hanley


Impact Realty Group Mount Eliza | Frankston