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Our reviews

  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
First viewing and sold!
about 6 years ago
First viewing and sold!

Great knowledge of the house and area with good communication to the buyer. Sold after first viewing A+

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Easy and informative
about 6 years ago
Easy and informative

We met James from Impact Realty at an open for inspection back in June. It wasn't what we were after but he took the time to talk to us and explore what we were looking for and luckily for us he did. He introduced us to a property that was to be listed in the coming months that ticked all the boxes. James was informative throughout the process and very easy to deal with as our finance took a little longer than expected. We would definitely recommend James and the team at Impact highly.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Great purchasing experience!
about 6 years ago
Great purchasing experience!

We had a great purchasing experience with James and Impact Realty Group across a number of properties before we finally secured our new home. James is not pushy, very accomodating and works had to keep you informed throughout the whole process.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
An Effortless Sale!
about 6 years ago
An Effortless Sale!

I couldn't be happier with my selling experience thanks to the professionalism, market knowledge and dedication of James Merchan from Impact Realty Group. The process was made effortless and stress free. I can't recommend James enough – his passion for the industry and great communication skills gave me confidence every step of the way.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
SELLING EXPERIENCE
about 6 years ago
SELLING EXPERIENCE

James and Deb were professional, friendly, and hard working which achieved the sale of our house during a difficult and complicated time. Living in the area, James has a profound knowledge of the Real Estate market in Mount Eliza which aids his ability to provide his clients with helpful suggestions in order to facilitate a satisfactory sale or purchase.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Comfortable process
about 6 years ago
Comfortable process

Big thank you to James and the Mt Eliza Impact team, James was a pleasure to work with, easy to communicate, understanding of our requirements and delivered a fantastic result, highly recommend,

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Responsive, professional and helpful
about 6 years ago
Responsive, professional and helpful

James had a fantastic understanding of the property and the terms/conditions that were acceptable by the vendor and worked to understand our own challenges/requirements. He was able to streamline the negotiation process striking an agreement that worked for both parties. Secondary inspections were promptly arranged and professional building inspections where handled on short notice without any fuss.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Amazing team
about 6 years ago
Amazing team

James and Deb helped sell our home with great success. James's original valuation was spot on. He communicated well and offered valuable advice in relation to marketing and processes. Although it was an unprecedented time for all, the whole impact team worked respectfully and conscientiously to both us and the buyers to enable a safe environment without compromising access and the overall objective. We are delighted with the result and can't thank James and his team for all of their hard work.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Great expert knowledge of the local area and current markets
about 6 years ago
Great expert knowledge of the local area and current markets

James & Deb are a one stop shop. From the initial meeting you feel content and comfortable with such a big decision of buying and purchasing, rest assured you are in great hands. Would recommend this agent to anyone!!

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Fantastic outcome
over 6 years ago
Fantastic outcome

From the first moment we met James, his knowledge of the area and enthusiasm made him the perfect choice for selling our property. Lot 2 I feel we were firm in our expectations and he worked incredibly hard through extremely difficult times to achieve the best result we could have hoped-for. He and his team showed professionalism, honesty and integrity throughout the process. He seems to have an uncanny ability to show true value to buyers in the area and for this reason I believe he is the single greatest asset for the area long term and anyone selling (or buying) locally.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Perfect agent
over 6 years ago
Perfect agent

Great agent very honest and helpful

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Impact Realty
over 6 years ago
Impact Realty

Adam exhibited tremendous local knowledge and was dilligent in presenting the house in its best lght.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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