Having been looking in the area for 12 months we had visited a lot of houses and dealt with a lot of agents - James was very easy to deal with at all stages, honest in his appraisal, responsive and clear in his communication and efficient in all aspects of the sale. We felt throughout the whole process that we could trust what we were being told.
James Merchan
We tried to sell our Mount Eliza home earlier this year without success, although James did everything he could to achieve a result. He advised us that our home would appeal to a wider market if we undertook some renovation (this home was pretty much still in the 70's) and after re-listing in October, our home sold for the price we were looking for. James and his wife Deb are professional and very pleasant agents to deal with. They coped with the challenging restrictions of Covid lockdowns and still managed to sell our home in record time. We would have no hesitation in recommending them as "The Best" realestate agents for The Peninsular.
James Merchan
James honoured his word and delivered. Highly recommend James and his team.
James Merchan
We loved working with James on the sale of our home. I say that as he kept us informed throughout the whole process. He knew the market we were selling in extremely well and was able to give sound advice in the midst of uncertain times with Covid restrictions in place. He and his team were able to take the emotion and stress out of the process. We will definitely be using James and Impact realty again in the future. Can't recommend them highly enough.
James Merchan
Buying property can be a nerve racking time. James whole heartedly provides a comfortable approach, confidentially assists in what you’re looking for, is knowledgeable in all facets of the industry and ensures a smooth transaction from first meeting right through to the end. James is certainly your go to agent!
James Merchan
We had no hesitation in working with Ben to help us sell our home. His calm and reassuring nature helped guide us through the process, and we could not have been any more pleased with the fantastic result we achieved. Being able to utilise Impact’s large network of buyers allowed us to sell quickly and seamlessly and now we can look forward to our next adventure. We will gladly and willingly recommend Ben’s services to any future vendors.
Ben Cadd
James and the team were extremely helpful in navigating the challenges of selling a property during covid restrictions. I would not hesitate to recommend their services.
James Merchan
Working with James was a rare experience! He was helpful and outstandingly honest with us not to mention his dedicated attempts to satisfy our needs.Thanks James!
James Merchan
James and his team were extremely helpful in assisting us with our Mt Eliza purchase. Highly recommended.
James Merchan
James was fantastic and worked with my changing circumstances and adapted to the challenges of covid to get me a result. He was great at keeping me up to date and communicating with me and I felt I could really trust James to advocate for me and be honest and clear. Would highly recommend James and the Impact team.
James Merchan
We met James at an open for inspection for a property that wasn’t right at all for us. He took the time to chat to us and then suggested a couple of other properties he had available which he thought might suit us more. One of them wasn’t on the market but he arranged a private inspection for us and we loved the home and went on to buy it. James is a great communicator, really listens to what it is you’re looking for and makes recommendations based on that. He also responds quickly to any queries. He was fantastic with liaising with the seller for us as we wanted to buy some garden items from them and with facilitating our pre settlement inspection during COVID. Clear he’s very knowledgeable about the market in mount Eliza and has a good mix of properties. If you’re looking to buy or sell would definitely recommend getting in touch with him.
James Merchan
James is reliable and honest, I think that's all you need from an agent!!! He made the entire process smooth and easy :)
James Merchan
Impact Realty Group Mount Eliza | Frankston
