Our profile

Our reviews

  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
Was this helpful?
Seller review
Quick Sale
almost 6 years ago
Quick Sale

James and John were able to quickly secure the sale of this property. I highly recommend these two professional agents

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Outstanding Agents
almost 6 years ago
Outstanding Agents

Professional, courteous and diligent. James and John have been a pleasure to deal with and have achieved outstanding results. Their attention to detail and ability to adapt to the ever changing real estate landscape has been second to none. Look forward to working together again in the future!

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Sold in four days!
almost 6 years ago
Sold in four days!

My husband and I were extremely satisfied with the expertise and support given by Impact Realty Group when selling our home. James and the Team were super supportive and guided us through the process, which was quite foreign to us. Our house sold in four days which was a surprising but great result! The Team’s market knowledge of the Mount Eliza area is evident, and we were very happy with the sale result. We highly recommend the Team at Impact Realty Group.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Great experience
almost 6 years ago
Great experience

James and the impact team have been excellent to deal with. Great market insights, very personal and professional.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
A wonderful experience dealing with James and his team
almost 6 years ago
A wonderful experience dealing with James and his team

We had a wonderful experience with James and the team at Impact Realty regarding the purchase of our new home. James was readily contactable and organised a time for us to inspect the property at short notice. Negotiations were carried out in a highly professional and ethical manner, making us feel confident in our purchase. Since signing the contract, James has been more than accommodating, working with the vendor to allow us to reinspect the property at multiple times before settlement to allow us to organise numerous trades to carry our renovation works. At all times has James been readily contactable and is clearly working for both the vendor and purchaser to make the process as seamless as possible. Having dealt with other agents who's ethics are very questionable, I wouldn't hesitate to buy through James again and would feel confident listing my properties with Impact Realty. Thanks James and team for a first-class experience.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
The best experience possible
almost 6 years ago
The best experience possible

We met James months before we ultimately secured our dream home via him and the team at Impact Realty. James was patient and extremely understanding during a challenging time during covid and maintained timely communication to ensure we were aware of and had certainty of the process / sales process. Extremely personable and not pushy at all / genuinely interested in helping us find what was the right place for us. We are glad we purchased our family home from James and become part of the community in Mt Eliza. A highly recommended experience!

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Great service with a fast sale
almost 6 years ago
Great service with a fast sale

Hi James (John, Deb and Ronnie), Thanks for all your help with the house. We appreciate your organisation and clarity and with a few weeks preparation, were able to sell our house with 2 days of viewing. Very happy with the result and the service both before, during and after the sale. Louise Mt Eliza

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Transparent Operator
almost 6 years ago
Transparent Operator

Thorough market savvy in all conditions and a humble honest approach proves the makings of an excellent appointed choice. An emotional time of selling our family home, however memories that join us no matter where we go.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Adam is a very skilled and professional agent.
almost 6 years ago
Adam is a very skilled and professional agent.

Our experience with Adam has been very easygoing yet highly professional. We were very confident that Adam could close a sale for us and he did. We are grateful for his help and advice and would recommend him in the future. Thanks Adam for your hard work and friendship.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
A professional precision organisation
almost 6 years ago
A professional precision organisation

From the start to the end of the sales process everthing James,John & their team said they would organise they delivered. We were blown away by the amount of potential buyers the guys arranged to inspect our home and after only 3 days our home was sold well over our expected price If you want a team that is committed to you the vendor we would not hesitate to recommend Impact Realty

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Great, Honest Agent!
almost 6 years ago
Great, Honest Agent!

Dealing with John to buy the property was great. He was very helpful and went above and beyond to do everything for us. Couldn’t recommend him highly enough.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Genuine and Honest
almost 6 years ago
Genuine and Honest

James and his team were honest, genuine and easily to approach about selling our home. The sale of our house was quick and efficient and we received a great result. We would highly recommend James and John.

James Merchan

James Merchan

  4.9   (387 reviews)
445 - 456 of 604
Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
What information would you like?
© 2026 RateMyAgent