We chose Adam from impact reality to sell our home because of our previous encounters. He listened to our selling brief which was of a private and personal nature then followed it to the letter. He communicated with the purchasers and us and kept both parties up to date with information. When an offer was made he provided current local area sales data to confirm that the offer was acceptable. He also further negotiated the price with the purchaser and followed up with documentation in a timely manner. Adam always appears to love his job and it showed through his commitment to our sale.

Adam Hanley

star   4.9   (134 reviews)

We are extremely grateful to James Merchan and the team at Impact Reality Group Mount Eliza for their professionalism and high level of care through the entire process of purchasing of our newly acquired property. James and the team were extremely helpful and knowledgeable across all aspects of the purchase. As we are not currently living on the Peninsula their local knowledge of Mount Eliza was greatly appreciated. Impact Reality were approachable, transparent, considerate, great communicators and maintained exceptional patience where other may not have been as understanding. I highly recommend James Merchan & the team at Impact Reality Group Mount Eliza. https://www.impactrealtygroup.com.au (03) 9787 7308

James Merchan

star   4.9   (387 reviews)

Deciding to sell the family home is such a huge decision. Firstly and most importantly is choosing the right agent. This choice for us in the end was an easy one. On our initial meeting with James no false promises were given, just honest facts in todays ever changing market..which as sellers it was much appreciated. Both Deb and James from Impact Reality Group Mt Eliza where and are a delite to deal with....selling our house in Mt Eliza Off Market within days. Cheers Karen & Pete

James Merchan

star   4.9   (387 reviews)

James was very professional and was very knowledgeable.

James Merchan

star   4.9   (387 reviews)

James, Deb and Marie were very helpful and wonderful to work with. Couldn’t of asked for a better real estate team!!

James Merchan

star   4.9   (387 reviews)

Couldn’t recommend James and deb enough, very professional, very helpful for me and my partner buying our first house together and so friendly.

James Merchan

star   4.9   (387 reviews)

James, Deb and Marie of Impact Realty were a fantastic team to work with. They provided great research about the market prior to the house going up for sale and ensured that I was informed about market trends throughout the process. They were fantastic to communicate with, always touching base and were happy to answer any questions I had along the way. Thank you Impact

James Merchan

star   4.9   (387 reviews)

James and his team were extremely professional and patient while guiding me through the preparation of and sale of my house. I found them extremely personable and extremely accomodating, delivering a very quick result (one week!). James knowledge of the area and the market were invaluable in getting a result in a challenging market. I found James to be friendly, hard working and honest with great integrity. His communication skills, credibility and negotiation skills were fantastic. James leads a superb team all the way from marketing, home opens, all the way to settlement. I was impressed with the way he held my hand every step of the way. The network and the knowledge that he and the team have is outstanding. Unparalleled knowledge and experience in Mt Eliza. No better agent in Mt Eliza. Thank you James and the IMPACT team.

James Merchan

star   4.9   (387 reviews)

Thank you James, Deb and all the team at Impact. Their knowledge, advise, price and support was fantastic. Nothing was too much trouble and any questions were always answered in a timely manner and in a non technical way leaving us confident and well informed at all times. I would not hesitate in recommending them and will use them again.

James Merchan

star   4.9   (387 reviews)

We have had a great experience with James and the team from Impact Realty Group. The whole process has been very easy from start to finish. Great communication, friendly & professional, would highly recommend!

James Merchan

star   4.9   (387 reviews)

James knew the market well.

James Merchan

star   4.9   (387 reviews)

Dealing with James, Deb and the team at Impact reality made selling our house a breeze - even in a rapidly softening market. With a background in economics James is very knowledgeable in market forces, buying/selling cycles etc to be able to get you the best price for your property. The communication from the team was outstanding and we couldn't have been happier with our choice of agents. Do yourself a favour and choose James, Deb and the team at Impact Realty.

James Merchan

star   4.9   (387 reviews)