We had a very positive experience with James and would use him again. The only negative comment we have is about the level of professionalism of his assistant with some mistakes that were frustrating at the time.
James Merchan
Selling or buying property is one of the biggest and stressful things many people do in life. I've never experienced a smoother transition than with James and his team. Highly recommend Impact
James Merchan
James and his team are tge best local agents by far.
James Merchan
The team at impact were sensational in every aspect of our sales experience. Highly recommend them
James Merchan
James and his team at Impact Realty are true professionals. We had a seamless experience from day one with a sale completing after a month campaign. He managed our expectations well and was in regular contact. We recommend him for any sale campaign as he really knows the local market and is a great communicator
James Merchan
Having purchased prior to selling we needed an agent that would hit the ground running. Within a matter of days we had the property on the market and our first prospective buyers through prior to the first advertised opening. Within 48 hours of being on the market the property sold above our expectations. We put this success down to James's intimate knowledge of the Mount Eliza area and being well connected to potential buyers. Great support team as well!
James Merchan
From a buyers perspective we have really liked working with James and his team at Impact. We always felt like James provided us with honest and valuable feedback when we were making offers, and were so glad we finally purchased through James! Everyone in his team have been a delight to work with from prompt responses, to going over and beyond in setting appointment times for viewings that suited us, even waiting in the rain for us! We would 100% recommend James and would definitely sell with him in the future, not only is he a great real estate agent but he is really personable and great to have a chat with!
James Merchan
Adam was wonderful to deal with. Always kept us in the loop and was prompt at returning calls.
Adam Hanley
James leads a great team. I would like to express my sincere thanks to John for his commitment to sell the property, his friendly manner, availability and willingness to answer any questions I may have had (yes, I do like you John :) ). Also, a very big thank you to Ronnie who went an extra mile in helping me to present the property for sale and later with the sale itself. Ronnie, you're the best :) It was a pleasure to deal with you.
James Merchan
We were very happy with the support & professionalism of James & his team. In particular, John was a great communicator & ensured that the sale went to plan, achieving the price we wanted & doing this in a short space of time to avoid unnecessary stress to us. We will definitely use them again to sell our property when needed.
James Merchan
Professional experience buying a home in Mount Eliza through Impact Realty Group with James and the team. They made every step of the process clear and easy to understand, and were very responsive to every question we had.
James Merchan
Firstly, James achieved the result we were looking for, but just as importantly he didn't ever feel pushy, he guided us & was available to us throughout the process. He is very experienced, full of knowledge and is aware of current trends. We found James to be very calm, very supportive and would highly recommend him
James Merchan
