James & Deb were extremely proactive and worked productively to achieve a good result for the client. The open houses were conducted well and prospective purchasers were always promptly followed up. I would have no hesitation in recommending them to other prospective vendors.
James Merchan
James went of his way to meet me at property we purchased on a Sunday , and was very impressed with his & Deb’s promptness & help during the purchase. Any questions or issues had were straight on to it & highly recommend these agency. 👍👍
James Merchan
Impact realty got us a higher price on our house than we had expected. They had a great understanding of the market and were able to make the process of selling happen quickly and smoothly. All staff we had contact with were professional & knowledgeable - we had no problem getting any question or query answered. Additionally, Impact realty were able to work flexibly around our busy household which made the selling process far easier.
James Merchan
James recently sold our investment property for us. We found James and Deb terrific to work with. They were very knowledgeable, regularly kept us up to date, communicated well with our tenants and made the whole process so easy for us. They were a pleasure to work with and I would highly recommend James and the team to others.
James Merchan
We just bought our first home in Australia through James. We dealt with James, Debs and John. All of them were a pleasure to deal with. Very knowledgable and accommodating when we wanted viewings etc. Great communication between everyone throughout the process. Would highly recommend them. They offered the personal touch which you don’t get with other companies.
James Merchan
Having met James over 12 months ago while browsing for a potential new home, we appreciated the time and care he invested in developing a relationship with us. When the time came to sell our home, we found him and Deb realistic and knowledgeable with their sales strategy and price expectations. They were proactive with buyers, very available to us and communicated transparently every step of the way. Our home sold quickly (and painlessly) at a price we were very happy with and I would (and have) recommended James and Deb wholeheartedly.
James Merchan
I highly recommend James and won’t hesitate to use him again in the future. He made everything simple and easy to understand. He knew exactly how to market our home and who to market it to and that resulted in a very quick sale.
James Merchan
John and the team at Impact were a pleasure to purchase through. As first home buyers, my partner and I felt incredibly comfortable throughout the whole purchase process with John and highly recommend Impact Realty Group to anyone looking for real estate services.
John Merchan
After months with another agent and getting nowhere, we took a leap and changed agents. James had our property sold in 3 days...at a fantastic price in a challenging market. James and Deb knew exactly how to market our property to its full potential which resulted in a successful, timely sale. I have no hesitations recommending James and Deb for anyone considering selling their property.
James Merchan
We had experience dealing with James and Deb through the purchase of our new home. They were both friendly, knowledgeable and helpful. They kept us informed through regular communication and guided us on process given it was our first Australian home purchase. The whole process was seemless. They gave us a warm welcome to the area and shared a lot of local knowledge with us.
James Merchan
Rarely does one find a Real Estate like Adam Hanley. I found Adam a person of high integrity and very professionalism. I was impressed with how he worked to successfully sell my home, there was no unessary palaver meaning the process, for me, was stress free. He is a true professional I could have confidence in. Kathy
Adam Hanley
Having lost my mother recently, I was given the difficult task and responsibility of selling her property Step one, was finding an agent that was understanding, professional, knowledgeable and I could most importantly.. trust. Adam proved to be all that and more. He was always prompt in responding to questions or concerns I had. I have no hesitation in recommending Adam, he went beyond making the experience just a "transaction". Thank you.
Adam Hanley
Impact Realty Group Mount Eliza | Frankston
