James was able to achieve that difficult balance of working for & respecting the needs of both the vendor & purchaser in our dealings. The team - Deb & Marie, provided courteous & prompt attention to all matters inquired of them. We are really looking forward to our new surrounds.
James Merchan
After interviewing a number of agents it was a very easy decision. We decided to pick James and Deb to sell our home as they showed to most knowledge and desire to achieve the best possible price. They presented a plan off attack on how they were going to achieve the best price and didn't fail. At all times they went above and beyond to keep us in the loop on how our sale was progressing. We sold our home over a month ago, and they are in regular contact to ensure everything is going well and offering any further services we may need. I would have no problems in recommending them to anyone looking to sell in the future. WHAT THEY PROMISED THEY DELIVERED. Thanks for everything my family can now move onto the next faze of our life with a huge smile on our face.
James Merchan
Adam did a great job in achieving the sale of my property, particularly in light of the uunpredictable property market. I was partcularly impressed to see how personable and respectful he was throughtout.
Adam Hanley
James was super helpful, knowledgable and returned calls extremely quickly. extremely efficient & professional every step of the way and would highly recommend!
James Merchan
James is the utmost professional. Like most other agents we met with he is experienced & knowledgeable but what sets James apart from the rest is that he goes above & beyond in his communication, he is respectful & most importantly he is genuine. Our dealings with Deb & Marie were very similar, they also made us feel comfortable throughout the process & added to the overal Impact Realty experience. If you are looking for an Agent or in the market to Buy or Sell, we highly recommend contacting James and the team @ Impact Realty.
James Merchan
James presented well from the start and gave insightful information to assist with our sale. He was fantastic with our open for inspections and photo's. He even supplied cushions and flowers to dress our place. Nothing was too hard for James and I congratulate him on his efforts which contributed to a speedy contract signing within 2 weeks.
James Merchan
James was professional from start to finish.. always kept us up to date with everything that was going on.. in a tough market James made the process seamless..
James Merchan
Adam was extremely helpful but never pushy. Made sure we understood everything in what was a new experience for us. Always available to answer any query we had and we would highly recommend him if you are seeking a real estate agent with honesty and integrity.
Adam Hanley
James and Deb are a very personable and professional team. They constantly provide open communication and are willing to go above and beyond for their clients. We have been extremely pleased with the outcome and would recommend their services to anyone.
James Merchan
Both James and Deb, have been a great help to us in buying our dream first home in Australia. They have guided us through the buying process in great detail, but in a relaxed and friendly manner. I cant thank and recommend them highly enough, following our experience.
James Merchan
Absolute pleasure working with James & Deb. Highly recommended!! Thanks again guys! :)
James Merchan
Selling our home was a breeze with Adam, he was professional at all times, constantly kept us informed during the two weeks it took to sell our home. Adam ran all opens and was in touch after each one, selling our home was an emotional choice for us and Adam handled this with great respect making sure we felt at ease and secure at all times. Adam gave us some helpful advise on how to present our home and add personal touches which all I believe made a difference to us successfully selling. Thank you Adam can’t thank you enough.
Adam Hanley
Impact Realty Group Mount Eliza | Frankston
