James and his team at Impact Realty are true professionals. We had a seamless experience from day one with a sale completing after a month campaign. He managed our expectations well and was in regular contact. We recommend him for any sale campaign as he really knows the local market and is a great communicator
James Merchan
Having purchased prior to selling we needed an agent that would hit the ground running. Within a matter of days we had the property on the market and our first prospective buyers through prior to the first advertised opening. Within 48 hours of being on the market the property sold above our expectations. We put this success down to James's intimate knowledge of the Mount Eliza area and being well connected to potential buyers. Great support team as well!
James Merchan
From a buyers perspective we have really liked working with James and his team at Impact. We always felt like James provided us with honest and valuable feedback when we were making offers, and were so glad we finally purchased through James! Everyone in his team have been a delight to work with from prompt responses, to going over and beyond in setting appointment times for viewings that suited us, even waiting in the rain for us! We would 100% recommend James and would definitely sell with him in the future, not only is he a great real estate agent but he is really personable and great to have a chat with!
James Merchan
Adam was wonderful to deal with. Always kept us in the loop and was prompt at returning calls.
Adam Hanley
James leads a great team. I would like to express my sincere thanks to John for his commitment to sell the property, his friendly manner, availability and willingness to answer any questions I may have had (yes, I do like you John :) ). Also, a very big thank you to Ronnie who went an extra mile in helping me to present the property for sale and later with the sale itself. Ronnie, you're the best :) It was a pleasure to deal with you.
James Merchan
We were very happy with the support & professionalism of James & his team. In particular, John was a great communicator & ensured that the sale went to plan, achieving the price we wanted & doing this in a short space of time to avoid unnecessary stress to us. We will definitely use them again to sell our property when needed.
James Merchan
Professional experience buying a home in Mount Eliza through Impact Realty Group with James and the team. They made every step of the process clear and easy to understand, and were very responsive to every question we had.
James Merchan
Firstly, James achieved the result we were looking for, but just as importantly he didn't ever feel pushy, he guided us & was available to us throughout the process. He is very experienced, full of knowledge and is aware of current trends. We found James to be very calm, very supportive and would highly recommend him
James Merchan
Our experience was excellent and James has outstanding knowledge of the area. We have definitely recommended James to all our friends and family. James and his team are very professional and got us the result we were after.
James Merchan
James was very helpfull with the process signing the on line contracts and the communication between vendor and myself was respectful and no pressure taking to account the covid related obstacles
James Merchan
We were extremely happy with James and team as agents. They were highly organised, communication was easy and efficient and we were thrilled with the result they achieved. We won’t hesitate to use Impact again in the future.
James Merchan
James and his team were amazing! As a first time buyer they were so helpful and engaging. If it weren’t for them we may not have got as far as we did. All my conversations with them were helpful and transparent. For a small company I would never hesitate to use them again and recommend them to anyone! Thanks A!
James Merchan
