I am one of the lucky ones where both the Vendor and the Buyer (me), we extremely happy with the outcome. For me the experience dealing with James and his team, was a 'no fuss' matter, and so smooth that I was in disbelief when I made my purchase. I had been looking for the right property for some time, and from my first enquiry, through purchase, and on to settlement was a completely stress free time for me. I have like many Australians, enjoyed good Capital growth, and would automatically consider James, should I decide to do other things with my property. My thanks to James and the whole team. Andrew Smith.

James Merchan

star   5   (386 reviews)

James and John were highly professional and easy to contact throughout. The process was made very straightforward and stress free

James Merchan

star   5   (386 reviews)

From meeting one through a very quick sale James and his team were excellent. Everything was dealt with professionally, in a supportive and caring manner.

James Merchan

star   5   (386 reviews)

James, Deb and the team at Impact sold our house earlier this year through lock down. Everyone was so pleasant to deal with and made the process as stress free as possible. Impacts experience was evident in the streamlined process they implement and this supported our fast sale and settlement. Will be calling James and Ronnie next time we may be thinking of selling. Thank you team.

James Merchan

star   5   (386 reviews)

James was at all times available, very experienced and a pleasure to deal with. His knowledge of the area and real estate in general is vast and he has an honest and down to earth approach to sales. We would recommend the whole team as they were very proactive with our sale and their follow up is immediate. Our experience could not be more positive and we would recommend the Impact Reality team to everyone.

James Merchan

star   5   (386 reviews)

James and Deb are the first real estate agents we have ever met who are actually genuine. They are hard working, reliable and most importantly honest. We would be happy to work with them again.

James Merchan

star   5   (386 reviews)

James was recommended to me by friends and we achieved a quick sale for a great price. I couldn't ask for more.

James Merchan

star   5   (386 reviews)

James won us over with his ability to support his appraisal with local market knowledge and illustrate the negotiation process. The presentation of our home, carried out by Impact and the enlisted services, was exceptional; the process, extremely efficient; and the outcome, great.

James Merchan

star   5   (386 reviews)

Ben sold our house and sold for the price we wanted. Ben is very Professional, helpful and friendly, his guidance throughout the process was so fantastic we knew he was with us. In depth knowledge of market trends and the local area also realistic strategies. Communication and coordination throughout the process of selling was excellent. He made it so easy for us we would recommend him to everyone Thanks again Ben

Ben Cadd

star   5   (37 reviews)

Very professional, lots of knowledge about the area.

James Merchan

star   5   (386 reviews)

James was one of the most pleasant, approachable and professional agent that we have ever met during our house hunting adventure. We were highly impressed with him and his team at Impact too, being very helpful and efficient during the inspections, purchase and administration process. Thank you so much James! We will definitely recommend you to our contacts.

James Merchan

star   5   (386 reviews)

After our first meeting with James we knew we selected an outstanding Agent. Their knowledge of the Frankston South market and surrounding area was faultless. John and Ronnie were seamless with communication in all aspects of the sale providing high quality updates during the sale process. The Impact team certainly exceeded our expectations and would highly recommend them.

James Merchan

star   5   (386 reviews)