My experience with Ross was absolutely fantastic. He was so patient, answered all our questions and went above and beyond. At every stage we were kept updated and the level of communication was brilliant. I have never met a better agent and would highly recommend Ross to all! Thank you Ross for making this as stress free and as easy as possible!
Ross Katsambis
Very satisfied with the overall experience. Considering it was a new area for us, we were very pleased with all our dealings with James. Very professional and also genuine. Compared to dealing with several other agents in the Peninsula we were extremely impressed with James and Impact Realty.
James Merchan
Cal has the ability to make you feel like he is only working for you. He went above and beyond for us and the constant communication always kept us at ease. Exceeding all expectations, if you don’t have Cal selling your house you’ll be doing yourself a disservice. Never telling you want you want to hear but just pure honesty. Irina was also amazing when it came to campaign management. Cannot fault either of them . Thanks again guys
Callum MacPherson
When we first reached out to agents to sell our home, it was James from Impact who got back to us the very same day. From our first meeting, James put us at ease with his calm, measured and professional approach. He provided us with insights into our home and what strategies were working best in the current market. With their guidance, we sold for $130,000 over our top range, which we were completely blown away by! I would highly recommend Impact to anyone considering selling their home.
James Merchan
Callum was transparent and straightforward from the beginning. His communication was excellent throughout the process. He was also very helpful in assisting us with buying our new home. You can't go wrong with Cal!
Callum MacPherson
Callum and his team were always calm, professional and honest. They provided clear and accurate advice and feedback and always told us what was happening next. I have used Callum several times in my professional world and had no hesitation in using him to sell our investment unit. So very happy with all he (and his team) have done for us.
Callum MacPherson
Outstanding in every aspect from start to finish.
Callum MacPherson
We recently sold our property with James, and the entire experience was outstanding from start to finish. James was incredibly efficient, kept us informed every step of the way, and made the whole process smooth and stress-free. His communication was always open and prompt, and his professionalism gave us complete confidence throughout the sale. Best of all, he achieved a fantastic result in a very quick time! We couldn’t be happier and would absolutely use James again to sell any future property.
James Merchan
Thank you Callum and Irina. I appreciate the work you put in to make the sale such a success. You have both been great to work with. You both impressed me with your listening skills and I felt that you were always responsive to my needs. I also especially appreciated the way you managed my expectations, but at the same time were still really positive about my place. It helped me to have reasonable expectations but to also hope for the best! Your admin staff have been very helpful as well.
Callum MacPherson
We’ve been so happy with our experience working with Callum and his team. He sold our previous property and has now sold our current home above the expected range. Throughout both sales, he’s been honest, efficient, and always quick to respond. The whole team kept us up to date and in the loop at every stage, making the process far less stressful and much more enjoyable. Highly recommend!
Callum MacPherson
We met with a number of estate agents prior to selecting Trent. On the initial visit how pointed out items we may want to address in the property to make it more sellable. We felt his approach matched how we would like to sell or even be sold to. From the first open to the final offer was 13 days, and throughout Trent kept in touch with every update. We live in South Australia so relied on Trent for help in a number of areas - he even waited at the house for a new dishwasher delivery.
Trent Harrison
James guided us through the process of selling with great compassion and understanding of the stresses involved and put us at ease. He was constantly in touch sharing customer feedback and checking in to see how we were coping during the sales campaign. Using James was the best decision!
James Merchan
