Our profile

Our reviews

  5  
813 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
Was this helpful?
Seller review
Oustanding
6 months ago
Oustanding

Outstanding in every aspect from start to finish.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
We couldn’t be happier!
6 months ago
We couldn’t be happier!

We recently sold our property with James, and the entire experience was outstanding from start to finish. James was incredibly efficient, kept us informed every step of the way, and made the whole process smooth and stress-free. His communication was always open and prompt, and his professionalism gave us complete confidence throughout the sale. Best of all, he achieved a fantastic result in a very quick time! We couldn’t be happier and would absolutely use James again to sell any future property.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Honest and efficient - Made the Process More Enjoyable
7 months ago
Honest and efficient - Made the Process More Enjoyable

We’ve been so happy with our experience working with Callum and his team. He sold our previous property and has now sold our current home above the expected range. Throughout both sales, he’s been honest, efficient, and always quick to respond. The whole team kept us up to date and in the loop at every stage, making the process far less stressful and much more enjoyable. Highly recommend!

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
A Successful Sale!
7 months ago
A Successful Sale!

Thank you Callum and Irina. I appreciate the work you put in to make the sale such a success. You have both been great to work with. You both impressed me with your listening skills and I felt that you were always responsive to my needs. I also especially appreciated the way you managed my expectations, but at the same time were still really positive about my place. It helped me to have reasonable expectations but to also hope for the best! Your admin staff have been very helpful as well.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Sold in 2 weeks
7 months ago
Sold in 2 weeks

We met with a number of estate agents prior to selecting Trent. On the initial visit how pointed out items we may want to address in the property to make it more sellable. We felt his approach matched how we would like to sell or even be sold to. From the first open to the final offer was 13 days, and throughout Trent kept in touch with every update. We live in South Australia so relied on Trent for help in a number of areas - he even waited at the house for a new dishwasher delivery.

Trent Harrison

Trent Harrison

  4.9   (68 reviews)
Seller review
Using James was the best decision!
7 months ago
Using James was the best decision!

James guided us through the process of selling with great compassion and understanding of the stresses involved and put us at ease. He was constantly in touch sharing customer feedback and checking in to see how we were coping during the sales campaign. Using James was the best decision!

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Supported and Understood
8 months ago
Supported and Understood

Callum and his team made the process of buying super easy and hassle free. I felt supported and understood throughout the journey.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Couldn’t Be Happier
8 months ago
Couldn’t Be Happier

We couldn’t be happier with the service provided by Callum From the very beginning, he was very professional, approachable, and kept us well-informed throughout the entire process of selling our home. His knowledge of the market, attention to detail, and commitment to achieving the best possible outcome gave us complete confidence and we would highly recommend him to anyone.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Honest and Reliable
8 months ago
Honest and Reliable

I found Ross to be knowledgeable, easy to communicate with, always kept me updated, honest and reliable. He gave me great advice on presentation. I would highly recommend Ross to sell your property.

Ross Katsambis

Ross Katsambis

  5   (131 reviews)
Seller review
Outstanding Result
8 months ago
Outstanding Result

I want to sincerely thank Callum from Impact and his staff for their outstanding efforts in selling my home. Their professionalism, insight and clear communication helped me in what could have been a stressful time. I'm truly happy with the outstanding result in selling my home. I'll be sure to recommend their services to anyone looking to buy or sell their house.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Buyer review
Made the Buying Process Extremely Easy
8 months ago
Made the Buying Process Extremely Easy

Callum was very responsive with phone calls and happy to help out with questions and concerns. He made the buying process extremely easy and went above and beyond my expectations. I would very happily recommend Callum and his team for any reality needs.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Exceptionally Knowledgeable
8 months ago
Exceptionally Knowledgeable

Callum was exceptionally knowledgeable about the current market conditions, so this combined with my expectations of selling my land at a fair market price and in a timely manner, all helped to make the sale quick and easy. Callum always kept me updated with any enquires, and then negotiated a suitable sale price and settlement once sold. I have used Callum's services before, and would happily use him again if the need arose.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
49 - 60 of 813
Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
What information would you like?
© 2026 RateMyAgent