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Our reviews

  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Attention To Detail First Class
9 months ago
Attention To Detail First Class

Adam had a good knowledge of the property values in the area. His advice and attention to detail was first class. As a result we received an outstanding result.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Great To Deal With!
9 months ago
Great To Deal With!

Adam was great to deal with. He was clear and responsive to any questions we had and believed that what he said was always from a place of honesty. This is the first time leaving a review for the agent when I was the purchaser but felt it well worth the time seen as though Adam deserve the comments.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
 Expert Knowledge and Advice
9 months ago
Expert Knowledge and Advice

Thanks again for helping my sell my investment property! Your expert knowledge and advice was awesome.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
5 Star Agent!
9 months ago
5 Star Agent!

Ross was so helpful during the process of us buying our first house. Fantastic communication, always punctual to appointments, accommodating to our needs and answered our many questions! Thanks for all your help! 5 star agent!

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
Exceeded All Expectations - Professional, Patient, Incredibly Knowledgeable
9 months ago
Exceeded All Expectations - Professional, Patient, Incredibly Knowledgeable

Ross went above and beyond in the sale of our investment property and exceeded all expectations. From day one, he was completely thorough, proactive, and hands-on, ensuring the property was presented at its absolute best for open inspections. Ross personally coordinated his trusted network of tradespeople to complete all necessary works efficiently and to a very high standard, which made a significant difference to the final result. His attention to detail, market knowledge, and strategic advice were outstanding. The property sold within just 5 days of hitting the market and settled in only 14 days — an exceptional outcome that speaks volumes about Ross’s professionalism and expertise. Ross is professional, patient, incredibly knowledgeable, and a genuine pleasure to deal with. We would not hesitate to recommend Ross to anyone looking for an agent who truly delivers results.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Buyer review
Professional, Patient, and Incredibly Knowledgeable
10 months ago
Professional, Patient, and Incredibly Knowledgeable

Buying a home can be overwhelming, but working with Ross made it an enjoyable experience from start to finish. He was professional, patient, and incredibly knowledgeable about the market. Every question was answered promptly, and we always felt supported and informed. We couldn’t be happier with our new home and highly recommend Ross to anyone looking to buy.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
A Flawless Journey
10 months ago
A Flawless Journey

It was a great experience working with Ross, we speak so highly of his professionalism through the whole process & would recommend him to anyone again. Thankyou Ross for making our journey flawless.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
Never Met a Better Agent, Highly Recommend!
11 months ago
Never Met a Better Agent, Highly Recommend!

My experience with Ross was absolutely fantastic. He was so patient, answered all our questions and went above and beyond. At every stage we were kept updated and the level of communication was brilliant. I have never met a better agent and would highly recommend Ross to all! Thank you Ross for making this as stress free and as easy as possible!

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Buyer review
Very Professional and Genuine
11 months ago
Very Professional and Genuine

Very satisfied with the overall experience. Considering it was a new area for us, we were very pleased with all our dealings with James. Very professional and also genuine. Compared to dealing with several other agents in the Peninsula we were extremely impressed with James and Impact Realty.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
 I would highly recommend Impact
11 months ago
I would highly recommend Impact

When we first reached out to agents to sell our home, it was James from Impact who got back to us the very same day. From our first meeting, James put us at ease with his calm, measured and professional approach. He provided us with insights into our home and what strategies were working best in the current market. With their guidance, we sold for $130,000 over our top range, which we were completely blown away by! I would highly recommend Impact to anyone considering selling their home.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
We couldn’t be happier!
about 1 year ago
We couldn’t be happier!

We recently sold our property with James, and the entire experience was outstanding from start to finish. James was incredibly efficient, kept us informed every step of the way, and made the whole process smooth and stress-free. His communication was always open and prompt, and his professionalism gave us complete confidence throughout the sale. Best of all, he achieved a fantastic result in a very quick time! We couldn’t be happier and would absolutely use James again to sell any future property.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Using James was the best decision!
about 1 year ago
Using James was the best decision!

James guided us through the process of selling with great compassion and understanding of the stresses involved and put us at ease. He was constantly in touch sharing customer feedback and checking in to see how we were coping during the sales campaign. Using James was the best decision!

James Merchan

James Merchan

  4.9   (387 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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