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Our reviews

  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Would Recommend Without Reservation
over 1 year ago
Would Recommend Without Reservation

Ross was extraordinarily helpful in the sale of the property. It had been vacant for some time, and some squatters had left it in a very disordered state: Ross coordinated repairs, rubbish disposal and cleaning on our behalf with great efficiency, in addition to keeping a close eye on the security of the property and the progress of essential works. This was all in addition to his exemplary handling of its marketing and sale. We would recommend his services without reservation.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
100% Dedicated to Achieving the Best Outcome
over 1 year ago
100% Dedicated to Achieving the Best Outcome

We recently sold our property and had an absolutely amazing experience. From start to finish, Ross was 100% dedicated to getting the best outcome for us. His professionalism, communication, and commitment made the whole process smooth and stress-free. We couldn’t be happier with the service and highly recommend Ross to anyone looking to sell!

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
Agent is the Real Deal
over 1 year ago
Agent is the Real Deal

Our experience with James was as textbook as it comes, from the moment we met we knew he was the right agent to sell our house. Not only did we feel comfortable and feel like we were talking to a long-term friend, even though we just met, there was no smoking mirrors with James. Honest from the get-go with great ideas to achieve top end of our market along with an accurate and bang on value of our property. This guy is the real deal and could not recommend him enough.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Whole Experience Was Perfect!
over 1 year ago
Whole Experience Was Perfect!

Ross was amazing, helped me save money preparing for sale and stuck to his marketing plan which delivered an exceptional outcome. Whole experience was perfect. Highly recommend you consider Ross to be your agent.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
Thrilled to Bits
over 1 year ago
Thrilled to Bits

Adam has sold 4 properties for me now. Each time has been quick and a pleasant experience. Always obliging, nothing too much trouble and he even negotiated for me on the purchase of my new home. Thrilled to bits with Adam's performance as an agent acting on my behalf.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Experienced Agent Who Thinks Outside the Box
over 1 year ago
Experienced Agent Who Thinks Outside the Box

James Merchan is an experienced agent who thinks outside the box. His calm, considered approach, emotional intelligence and ability to listen and respond with understanding, make him an excellent operator. James’ negotiation skills are a great strength. I recommend James and his team for their approach, manner and ability to achieve a sale.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Agent Went Above and Beyond
over 1 year ago
Agent Went Above and Beyond

Selling our property was an important milestone, and we were fortunate to have an agent who was not only helpful but incredibly diligent in getting us to our desired outcome. John's commitment, local knowledge, and strategic approach made a real difference. We felt confident at every step thanks to his clear communication and genuine care for the result. I can’t recommend John highly enough, he went above and beyond to ensure we achieved a great sale.

John Merchan

John Merchan

  4.7   (30 reviews)
Seller review
Agent Was Amazing
over 1 year ago
Agent Was Amazing

Adam was amazing throughout the entire process. A true professional with strong market knowledge who kept us informed every step of the sales process. Adam was very transparent, professional, genuinely caring and worked above and beyond to keep us updated throughout the entire process. Every interaction felt professional, prompt, and supportive. Nothing was ever too hard, and made what can be a stressful process feel seamless. We can't thank him enough and would highly recommend Adam to anyone.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Agent Excelled
over 1 year ago
Agent Excelled

This is the second property I have used Adam from Impact Realty Group to sell my properties. On both occasions, Adam has excelled in his communication, market advice and feedback during the seamless process. I would not hesitate in recommending Adam to anybody interested in selling their property and getting a great result.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Couldn’t Have Asked for a Better Agent!
over 1 year ago
Couldn’t Have Asked for a Better Agent!

John has been absolutely fantastic throughout the entire process of buying our home. He’s been incredibly responsive and communicative with both me and my partner, always keeping us in the loop and making everything feel easy. He went out of his way to show us the house whenever we needed, and his advice on the area was spot-on and really helpful. We’re so grateful for his support—couldn’t have asked for a better agent!

John Merchan

John Merchan

  4.7   (30 reviews)
Buyer review
Agent Provided Guidance
over 1 year ago
Agent Provided Guidance

Solved problems quick. Advised and provided guidance which eventuated in a successful transaction.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Pleasure to Work With
over 1 year ago
Pleasure to Work With

We were thrilled to be able to secure this property. John has been a pleasure to work with.

John Merchan

John Merchan

  4.7   (30 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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