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Our reviews

  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Honest and Reliable
about 1 year ago
Honest and Reliable

I found Ross to be knowledgeable, easy to communicate with, always kept me updated, honest and reliable. He gave me great advice on presentation. I would highly recommend Ross to sell your property.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
Dedication and Communication were Outstanding
about 1 year ago
Dedication and Communication were Outstanding

We were interstate during the sale, and he took care of all the logistics for us seamlessly. He went above and beyond what we expected from an agent—keeping us fully informed throughout the entire campaign and working tirelessly on our behalf. His dedication and communication were outstanding. We would highly recommend Adam to anyone looking for a reliable and proactive agent.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
An Outstanding Agent, An Incredible Result
about 1 year ago
An Outstanding Agent, An Incredible Result

I had an absolutely sterling experience selling my home with Ben. From start to finish he made the process as easy and stress free as possible. He's respectful, kind and knowledgeable, and was there for any questions I had along the way. He's an outstanding agent who got an incredible result for me.

Ben Cadd

Ben Cadd

  5   (37 reviews)
Buyer review
Highly Professional
about 1 year ago
Highly Professional

Adam was exceptional to deal with throughout the process. He always responded in a timely manner to our enquiries on the property and accommodated our (several) requests to view the property privately, which we did a number of times. As a buyer, I can say that he conducted the process in a fair and highly professional manner. I wouldn't hesitate to recommend Adam.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Extremely Helpful
about 1 year ago
Extremely Helpful

Adam was extremely helpful throughout the buying process. He kept us updated and answered all of our questions promptly. I can highly recommend Adam as a local agent. Thanks again with all of your help with purchasing our new home. Adam also communicated with us whilst he was on leave which was of great assistance in negotiations.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
A Very Positive Experience
about 1 year ago
A Very Positive Experience

We recently purchased a property through Ross and had a very positive experience. Communication was excellent throughout the entire process – we were always kept updated and any questions we had were answered promptly and clearly. The whole transaction was smooth and stress-free.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
 Incredibly Knowledgeable
over 1 year ago
Incredibly Knowledgeable

I have never had to sell a property before. I had absolutely no idea what I was doing or where to even begin looking for help. Ross was referred to me by a friend. I found him incredibly knowledgeable about real estate. He knew the market well. He got the best price for the house which was far above my expectations. And I admired how Ross took me through every step of the process, making it as easy as possible. I highly recommend Ross and his team to anyone who needs to engage with the market.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
Professional, Helpful, and Seamless Communication
over 1 year ago
Professional, Helpful, and Seamless Communication

We had three local appraisals and all came in at a similar figure, but James from Impact Real Estate stood out. While other agents brought standard comparison reports, James arrived with his own detailed reports and spreadsheets that were far more comprehensive and coming from a finance background is a huge plus. James was professional, helpful, and made the process stress-free. Our property sold for top dollar before the first open for inspection, which was a huge win with a baby at home. Communication was seamless, and his assistant Alexi was always friendly and helpful. We wouldn’t hesitate to work with James again.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Deep Area Knowledge and Genuine Care
over 1 year ago
Deep Area Knowledge and Genuine Care

We recently purchased a home through James. His deep knowledge of the area and years of experience with various house types made a real difference in helping us understand what was best suited for our needs. He was generous with his time, thoughtful in his advice, and always professional. We felt confident and well-informed at every step thanks to his clear communication and genuine care

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Clear and Prompt Communication and Transparency
over 1 year ago
Clear and Prompt Communication and Transparency

Ross' level of service throughout our property purchase was fantastic. His clear and prompt communication and transparency made us feel comfortable and informed every step of the process. We are very happy, thank you Ross!

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
Outcome Was Better Than I Could Have Expected
over 1 year ago
Outcome Was Better Than I Could Have Expected

Ross's knowledge of the local market was excellent and the outcome was better than I could have expected. I felt like I was taking a leap of faith when I decided to work with him but it was the best leap I could have taken. He guided me every step of the way and managed to get well over asking price for my house. I wouldn't hesitate to recommend him to anyone on the peninsula who is looking for a great agent.

Ross Katsambis

Ross Katsambis

  5   (145 reviews)
Seller review
Local Area Expert
over 1 year ago
Local Area Expert

James is an expert on the local Quinns Estate and shares his real estate knowledge most generously. Our property was marketed well and James was most thorough with feedback and suggestions during the sale.

James Merchan

James Merchan

  4.9   (387 reviews)
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Impact Realty Group Mount Eliza | Frankston
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