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Our reviews

  5  
813 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Professional, amiable and knowledgeable
over 5 years ago
Professional, amiable and knowledgeable

James and the team were extremely helpful in navigating the challenges of selling a property during covid restrictions. I would not hesitate to recommend their services.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Informative ,helpful and honest James
over 5 years ago
Informative ,helpful and honest James

Working with James was a rare experience! He was helpful and outstandingly honest with us not to mention his dedicated attempts to satisfy our needs.Thanks James!

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great people to deal with!
over 5 years ago
Great people to deal with!

James and his team were extremely helpful in assisting us with our Mt Eliza purchase. Highly recommended.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Best Agent around
over 5 years ago
Best Agent around

James was fantastic and worked with my changing circumstances and adapted to the challenges of covid to get me a result. He was great at keeping me up to date and communicating with me and I felt I could really trust James to advocate for me and be honest and clear. Would highly recommend James and the Impact team.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Fantastic experience, would definitely recommend
over 5 years ago
Fantastic experience, would definitely recommend

We met James at an open for inspection for a property that wasn’t right at all for us. He took the time to chat to us and then suggested a couple of other properties he had available which he thought might suit us more. One of them wasn’t on the market but he arranged a private inspection for us and we loved the home and went on to buy it. James is a great communicator, really listens to what it is you’re looking for and makes recommendations based on that. He also responds quickly to any queries. He was fantastic with liaising with the seller for us as we wanted to buy some garden items from them and with facilitating our pre settlement inspection during COVID. Clear he’s very knowledgeable about the market in mount Eliza and has a good mix of properties. If you’re looking to buy or sell would definitely recommend getting in touch with him.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Professional and Relaxed experience
over 5 years ago
Professional and Relaxed experience

James is reliable and honest, I think that's all you need from an agent!!! He made the entire process smooth and easy :)

James Merchan

James Merchan

  5   (386 reviews)
Seller review
First viewing and sold!
over 5 years ago
First viewing and sold!

Great knowledge of the house and area with good communication to the buyer. Sold after first viewing A+

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Easy and informative
over 5 years ago
Easy and informative

We met James from Impact Realty at an open for inspection back in June. It wasn't what we were after but he took the time to talk to us and explore what we were looking for and luckily for us he did. He introduced us to a property that was to be listed in the coming months that ticked all the boxes. James was informative throughout the process and very easy to deal with as our finance took a little longer than expected. We would definitely recommend James and the team at Impact highly.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great purchasing experience!
over 5 years ago
Great purchasing experience!

We had a great purchasing experience with James and Impact Realty Group across a number of properties before we finally secured our new home. James is not pushy, very accomodating and works had to keep you informed throughout the whole process.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
An Effortless Sale!
over 5 years ago
An Effortless Sale!

I couldn't be happier with my selling experience thanks to the professionalism, market knowledge and dedication of James Merchan from Impact Realty Group. The process was made effortless and stress free. I can't recommend James enough – his passion for the industry and great communication skills gave me confidence every step of the way.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
SELLING EXPERIENCE
almost 6 years ago
SELLING EXPERIENCE

James and Deb were professional, friendly, and hard working which achieved the sale of our house during a difficult and complicated time. Living in the area, James has a profound knowledge of the Real Estate market in Mount Eliza which aids his ability to provide his clients with helpful suggestions in order to facilitate a satisfactory sale or purchase.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Comfortable process
almost 6 years ago
Comfortable process

Big thank you to James and the Mt Eliza Impact team, James was a pleasure to work with, easy to communicate, understanding of our requirements and delivered a fantastic result, highly recommend,

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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