James, Deb and John had a great knowledge of the area and current pricing and achieved a great result even during the tough times of covid. Would i use them again - Yes Would i recommend them - Yes
James Merchan
James has a good knowledge of his market and worked hard to achieve a sale due partly to great flexibility on his part and cost, and displaying honesty and integrity.
James Merchan
We received a recommendation from family members who employed Impact Real Estate to sell their home and purchase a new home about 2 years ago. They were glowing in their reference and so we chose James, Deb and the team to market our property. A great marketing effort from them plus generous and continuous information regarding prospective buyers saw our home sold relatively quickly and for a good price. We have been most impressed with their knowledge of the marketplace and the current financial situation, their friendly attitude and suggestions for enhancing the marketability of our property. We would heartily recommend their services.
James Merchan
Very friendly agent with excellent knowledge. Communicated very well during negotiations. would highly recommend Adam. Would definitely consider using as agent in future.
Adam Hanley
James and Deb's personal attention and constant updates gave me great confidence in the process of selling my home. I was constantly updated on their activities, and everything was always made very clear - including the options available to me. James knowledge of the Quinn's Estate property market proved a god send in understanding where to position my property in the market; and how to best leverage the opportunity to potential buyers. Deb's attentive support during the final negotiations and settlement period was the perfect follow up toward ensuring a successful final contract.
James Merchan
Right from the outset, James and Deb gave me a sense that I had made the right decision in chosing Impact RE. As I was 4 hours away, they filled me in on the market, best strategy and timeline and what to expect price wise. One open house and we sold!! No pain but plenty of gain. Thanks
James Merchan
Now this is an agent who can sleep at night knowing he has done the utmost he can for his vendors in achieving the best price possible and for being as transparent as they come!!! James had sold our house within a week of it being off market. He gave the purchasers a vision of what was going to be even whilst "under construction". He has a genuine love for this business and it shows in how he treats both the vendor and purchaser alike. James has a genuine passion in making sure all parties are happy at the end of the day. No other agent like him...just meet him and you'll see!!!!
James Merchan
We discovered James Merchan, his partner Deb and their team at Impact Realty Group via a search on the Internet for a local real estate agent who was a proven achiever in delivering great outcomes for vendors. James, Deb and the team matched their claims and delivered for us a stress free and exceptional outcome , both in price achieved and in communications skills. James appears to have an uncanny knowledge of the market and endless qualified buyers on tap to show our house to. Those using James and Deb to market their property should be prepared for a quick and possibly “ off market” sale. Highly recommended.
James Merchan
The day I met Adam at a previous property I knew he was the agent I wanted to buy through. While always highly professional, he felt more genuine and open compared to other agents I'd met during 18 months of searching (in town and on the Peninsula). Adam joined me on the journey to find and secure my first home - a little gem in a great location! As a first home buyer he supported me throughout the process (sometimes challenging) and responded quickly and considerately to every enquiry. He readily shared a wealth of local market knowledge, aided a fair negotiation and managed all communications with speed and clarity. From go to woe, he went above and beyond as an agent and I'd highly recommend him to buyers and vendors alike.
Adam Hanley
From the first moment I spoke with James, I new I was dealing with an honest agent. He provided me with true market values, and had research to back up he’s professional opinion. He’s whole team made selling a breeze, and I could not recommended them highly enough. Thanks again guys, 10/10!
James Merchan
James and Deb were great in every aspect, from an initial chat to providing feedback through the sale and then close out to settlement. I would highly recommend their services and would definitely use them again.
James Merchan
James, Deb and the team were a pleasure to work with. Excellent ongoing communication, upfront and trustworthy, professional and genuine. Nothing was too much trouble and they really did go the extra mile in their attention to detail
James Merchan
