James and Deb's personal attention and constant updates gave me great confidence in the process of selling my home. I was constantly updated on their activities, and everything was always made very clear - including the options available to me. James knowledge of the Quinn's Estate property market proved a god send in understanding where to position my property in the market; and how to best leverage the opportunity to potential buyers. Deb's attentive support during the final negotiations and settlement period was the perfect follow up toward ensuring a successful final contract.

James Merchan

star   5   (386 reviews)

Right from the outset, James and Deb gave me a sense that I had made the right decision in chosing Impact RE. As I was 4 hours away, they filled me in on the market, best strategy and timeline and what to expect price wise. One open house and we sold!! No pain but plenty of gain. Thanks

James Merchan

star   5   (386 reviews)

Now this is an agent who can sleep at night knowing he has done the utmost he can for his vendors in achieving the best price possible and for being as transparent as they come!!! James had sold our house within a week of it being off market. He gave the purchasers a vision of what was going to be even whilst "under construction". He has a genuine love for this business and it shows in how he treats both the vendor and purchaser alike. James has a genuine passion in making sure all parties are happy at the end of the day. No other agent like him...just meet him and you'll see!!!!

James Merchan

star   5   (386 reviews)

We discovered James Merchan, his partner Deb and their team at Impact Realty Group via a search on the Internet for a local real estate agent who was a proven achiever in delivering great outcomes for vendors. James, Deb and the team matched their claims and delivered for us a stress free and exceptional outcome , both in price achieved and in communications skills. James appears to have an uncanny knowledge of the market and endless qualified buyers on tap to show our house to. Those using James and Deb to market their property should be prepared for a quick and possibly “ off market” sale. Highly recommended.

James Merchan

star   5   (386 reviews)

The day I met Adam at a previous property I knew he was the agent I wanted to buy through. While always highly professional, he felt more genuine and open compared to other agents I'd met during 18 months of searching (in town and on the Peninsula). Adam joined me on the journey to find and secure my first home - a little gem in a great location! As a first home buyer he supported me throughout the process (sometimes challenging) and responded quickly and considerately to every enquiry. He readily shared a wealth of local market knowledge, aided a fair negotiation and managed all communications with speed and clarity. From go to woe, he went above and beyond as an agent and I'd highly recommend him to buyers and vendors alike.

Adam Hanley

star   4.9   (134 reviews)

From the first moment I spoke with James, I new I was dealing with an honest agent. He provided me with true market values, and had research to back up he’s professional opinion. He’s whole team made selling a breeze, and I could not recommended them highly enough. Thanks again guys, 10/10!

James Merchan

star   5   (386 reviews)

James and Deb were great in every aspect, from an initial chat to providing feedback through the sale and then close out to settlement. I would highly recommend their services and would definitely use them again.

James Merchan

star   5   (386 reviews)

James, Deb and the team were a pleasure to work with. Excellent ongoing communication, upfront and trustworthy, professional and genuine. Nothing was too much trouble and they really did go the extra mile in their attention to detail

James Merchan

star   5   (386 reviews)

Deb you are an absolutely fantastic person to have on ones side. The work you did in making our sale as successful as it was was nothing short of spectacular. Your personal care and understanding helped get our sale over the line and was greatly appreciated. We thank both James and your self for your amazing attention to detail and your hard work. It’s not every real estate agent you can say earns there money but you most certainly did. Thank you we really appreciate both of you and your team.

James Merchan

star   5   (386 reviews)

James & Deb are fantastic RE agents. I asked for 2 extra inspections and all was organised very quickly. I was able to organise a building inspection within a very short time frame and was provided with excellent advice in regards to alterations to the contract of sale. I was then able to purchase the property in Mount Eliza. The process was very easy with DocuSign allowing me to sign the contract of sale from my laptop.

James Merchan

star   5   (386 reviews)

James has an extensive buyer network in the Mt Eliza area. He contacted us with an off market sale opportunity with a local buyer who had just sold their house. He had done all his background work to ensure it was our property the buyer was seriously interested in purchasing for the right price.

James Merchan

star   5   (386 reviews)

We chose James because of his enthusiasm, fresh ideas, knowledge of the psychology of buyers, and ability to put together a package that reflected our affinity to our property, and our hopes that it could be maintained in the future as a bushland retreat in suburbia. He and his team put together a top class marketing program, which produced an immediate result.

James Merchan

star   5   (386 reviews)