Michelle's deligentness and service was greatly appreciated with progressions to the purchase of our property. She has satisfied the standards of customer care and service at a very high level. I would give a big complimentary for Michelle's hard effort and good heart towards her customers.
Michelle McJannett
Over the last 12 months we received several appraisals and were very surprised at the disparity in value of our property. What a pleasant surprise to bump into Michelle McJannett at our local Shopping Centre. We have known Michelle for over 20 years through local community and as the high school PNC president. We jumped at the opportunity to have her appraise our home. Michelle's local knowledge is second to none. During the appraisal she made us feel confident and relaxed. Michelle even came with us to help choose all the bathroom renovation materials, we found that invaluable. The marketing Michelle recommended to us resulted in lots of buyers through our first open home. Michelle brought us multiple offers and we signed a contract $15,000 above our asking price that same weekend.
Michelle McJannett
Michelle was simply superb. In addition to delivering on the price she quoted when we listed, it was the small things that really made using Michelle's services stand out from the crowd. From providing detailed and specific recommendations about making some small, but worthwhile, improvements prior to the first showing, to bringing people through our home when it suited the potential buyers, rather than herself, to actually providing regular and timely market feedback (we've used agents in the past who've promised this, but haven't delivered). All of this resulted in us not only being happy with the final price, but being happy through-out the campaign and sale process. Michelle would have to be the most honest, ethical and diligent agent in Brisbane. If you want to sell, Sell with Michelle.
Michelle McJannett
Really happy with our recent purchase with the assistance of Michelle. She goes above and beyond and is always letting you know what is happening at the right times.
Michelle McJannett
Michael Spillane and his Innov8 team were an absolute godsend in helping us maximise our nest egg dollar so we could afford to purchase another spectacular property, this time at the Gold Coast! The market was not particularly hot at the time the wanted to sell but Michael and his dedicated team dug deep to find the right buyer and the dream price we were ultimately striving for. I would recommend that anyone wanting a stress free sale with amazing results to place yourself in the hands of Michael Spillane and his Innov8 team. Don't waste your time with the others, just shoot for the stars and go with the best. His tailored sliding commission scale will outdo the others and is testiment to his integrity and results driven career path. Truly can't thank Innov8 enough. They certainly made all the difference to our subsequent purchasing power.
Michael Spillane
Michael's professionalism, communication and action from start to finish is second to none. The appraisal process was informative and extremely detailed giving me, as the seller a very comprehensive idea of the market. The marketing material and strategies Michael and his team provided for my property was cutting edge, modern and widespread. I highly recommend Michael as an agent that is a straight shooter, highly informative, honest and upfront - qualities that are hard to find in many real estate agents. I am over the moon about the results achieved and the regular and constant honest and realistic feedback and communication from Michael throughout the process. Michael goes above and beyond and it's all the little extra's on top that really confirmed for me that he was one of the best agents out there. I will use Michael Spillane and his team again and I highly recommend him to everyone?
Michael Spillane
It was an easy and pleasurable experience purchasing a house through Michael, throughout the whole transaction it was very relaxed and there were no unnessessary communications.
Michael Spillane
We had been thinking of selling for the past couple of years but it all seemed too overwhelming. We had been in our family home for around twenty four years and knew it was time to move forward. We had met a few estate agents over time but did not feel comfortable enough to take the next step until we met and spoke to Michael Spillane and his team. They instilled confidence and most importantly honesty into the whole equation. They supported and navigated us through the whole process and made what could have been a stressful experience into one that was smooth flowing and they were always ready to help and kept us updated every step of the way. We would have no hesitation recommending Michael and his team.
Michael Spillane
We were very happy with the Michael Spillane team right from the start they showed professionalism and confidence in getting us the best price for our home. We had 4 agents come out to give us an appraisal and there was a $100k price difference from lowest to highest. We chose Michael before we even received his price recommendation based on his knowledge and ability to answer my questions and his proof of previous sales which I think at the time he had 11 out of 13 previous listings which he had received offers above list price.( we later found out he did also give us the highest appraisal price and achieved a sale price for us that was $20k higher than his next competitors price) The whole process was run very smoothly and it was certainly the least stressful sale we have ever had in NZ and Australia . If you want the best price for your home with the least amount of stress then go with the Michael Spillane team at Innov8te property!!
Michael Spillane
Having bought our home from Michael over 4 years ago, he consistently kept in touch via emails and Christmas cards etc. We felt this level of customer service went 'above and beyond' and therefore only ever considered one agent to sell our property when the time was right. Our experience of the selling process did not match our high expectations. We found communication sometimes slow particularly given the tight timeframe for the sale of our property. Maybe I expected too much but I expected communication to be initiated by the agent rather than myself phoning/emailing and waiting for call backs or return emails (sometimes this did not happen on the same day). For the open homes the agents were rarely at the property before potential buyers, who were often waiting outside. The agent never arrived more than 5 minutes before the open home was due to commence. I also feel that the sale of our property went through due mainly to a really tight timeframe and our 'need to sell' which forced us into accepting a lower price that if we had more time to spare. Once the home was sold (unconditional) all communication stopped. On the day of settlement I had to contact the agent to see when they would like the keys to the property to give to the buyer. It seemed that they were not even aware that they didn't have the keys. The level of service we got from the agent who we were buying from far exceeded our selling agent. Any problems we encountered either selling our property or buying the new home (and we had a fair few!) were always dealt with (advice etc) by the agent who we were buying from. Perhaps this is the case that agents in general look after the buyers more than the sellers, I just don't know.
Michael Spillane
Having being subscribed to Michaels Spillane's newsletters over the past 2 years, we were very definite about using his services when it came time to sell our home (but we didn't tell him that at first)! This was the seventh home that we have sold and was looking forward to comparing what he had to offer to our past experiences. From the first contact we had with the office right through to handover, we cannot fault one aspect of the deal. Everything was handled professionally and as promised. The detailed research that was completed by the team when appraising the property certainly is the apex of it all to ensure you are entering the market at the correct $ amount. Any queries we had were answered promptly and we believe honestly. We were always in agreement with the recommended marketing avenues to gain maximum exposure and to have our property advertised in the forefront throughout the campaign. This was honestly the first time that we actually enjoyed the selling process, - just goes to show what happens when you use a professional team.
Michael Spillane
Michael set realistic expectations right from the start. He and his team are very professional and approachable. They kept in constant contact always letting us know how things were going. Michael was persistent in the negotiations and got us a contract that we were happy with.
Michael Spillane
