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Our reviews

  4.9  
562 reviewsacross 19 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Very patient and supportive
over 2 years ago
Very patient and supportive

We are first home buyers so this process is new and daunting. Janelle’s team was very patient while we went through the process of our lengthy application. And when we went into the office to collect our sold sticker the team were very supportive of our sale. Thanks again.

Janelle Puppa

Janelle Puppa

  4.9   (438 reviews)
Buyer review
Easy to deal with
over 2 years ago
Easy to deal with

Ella was respectful, punctual, well presented and she kept me well informed of the process. I found Ella very easy to deal with. One particular thing I would say is that Ella was happy to meet me at the property when I asked to see it a couple of times within a short time frame and she also returned my phone calls quickly. Her professionalism was clear to see. I wouldn't hesitate to recommend Ella.

Ella Tennant

Ella Tennant

  4.9   (103 reviews)
Seller review
Concise advice.
over 2 years ago
Concise advice.

Ella knew the market and gave realistic expectations of what the house would sell for. Gave good advice on what to improve on the property without having to over capitalize. We were kept up to date on what was happening.

Ella Tennant

Ella Tennant

  4.9   (103 reviews)
Buyer review
Fast and efficient service
over 2 years ago
Fast and efficient service

The whole team at Janelle puppa where great to deal with and made it a very smooth hassle free purchase

Ella Tennant

Ella Tennant

  4.9   (103 reviews)
Buyer review
A smooth purchase process
over 2 years ago
A smooth purchase process

Ella facilitated our thorough inspection of 13 Delhi Street in a manner that suited us. She then handled the negotiations with another interested party and vendor in a timely, friendly and professional way. This included conversations over a public holiday for which we were grateful. Within a few days this process was compete. The paperwork part of the sale process has also proceeded professionally with the added inconvenience of one of us being in a remote area at critical signing and deposit time. Ella has always been available and her relaxed but efficient manner has made the purchase of this property a positive experience.

Ella Tennant

Ella Tennant

  4.9   (103 reviews)
Seller review
Very well done
over 2 years ago
Very well done

As l am older l found Ella to be very patient explanatory and professional would highly recommend this agent.

Ella Tennant

Ella Tennant

  4.9   (103 reviews)
Buyer review
Great communication
almost 3 years ago
Great communication

Janelle was efficient, available and replied to all our questions in a timely manner. Being a first home owner is quite daunting Janelle helped for a smooth process.

Janelle Puppa

Janelle Puppa

  4.9   (438 reviews)
Seller review
Excellent Service
almost 3 years ago
Excellent Service

We choose to use Janelle Puppa to sell my deceased mothers house in Seymour. From the outset Janelle and her team were highly professional and respectful of a delicate situation. They provided a realistic appraisal and achieved over the asking price. I would highly recommend their services.

Janelle Puppa

Janelle Puppa

  4.9   (438 reviews)
Buyer review
Janelle's review!
almost 3 years ago
Janelle's review!

Janelle has at all times shown a high degree of professionalism. She's been knowledgeable and a pleasure to deal with in the purchase of our new property.

Janelle Puppa

Janelle Puppa

  4.9   (438 reviews)
Seller review
Great local knowledge
almost 3 years ago
Great local knowledge

We’ve dealt with Janelle before and find her and her team easily accessible, friendly and professional. Janelle’s local knowledge is second to none. She worked hard to achieve a great result for us, we couldn’t be happier.

Janelle Puppa

Janelle Puppa

  4.9   (438 reviews)
Buyer review
Professional
almost 3 years ago
Professional

Ella was professional and all requests were promptly done. Calls missed were followed up in a short amount of time. She was friendly and all questions were answered. A second inspection was no problem. A good experience

Ella Tennant

Ella Tennant

  4.9   (103 reviews)
Buyer review
Great experience from start to finish
about 3 years ago
Great experience from start to finish

Janelle and her team have been great and very helpful from the start to the finish of the purchase of my first home. Highly recommend 10 out of 10 service

Janelle Puppa

Janelle Puppa

  4.9   (438 reviews)
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