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Our reviews

  4.9  
2447 reviewsacross 45 different locations, showing 12.
Seller review
More Than an Agent—A Trusted Guide Through an Emotional Journey
17 days ago
More Than an Agent—A Trusted Guide Through an Emotional Journey

I cannot recommend Elise highly enough. From the very beginning, she was patient, caring and genuinely understood the deep emotional connection I had to my property. I first contacted Elise more than 12 months before I was ready to sell, and throughout that time she stayed in touch without ever making me feel pressured. When I eventually decided to put my home on the market, conditions were challenging, but Elise worked incredibly hard to promote the property and never gave up on finding the right buyer. When an offer came in, she shared her honest and professional opinion while still giving me the space to make my own decision—there was never any pressure. Selling this home was one of the hardest decisions I have made in a very long time. With Elise’s warmth, experience, understanding and steady guidance, I now feel able to move forward and begin a new chapter in my life. I would wholeheartedly recommend Elise to anyone selling a much-loved home. She understands that a sale is not simply a transaction—it can be a deeply personal and emotional experience. Her compassion, dedication and professional guidance helped me make the right decisions at every step.

Elise Nemer

Elise Nemer

  5   (166 reviews)
Buyer review
Patrick was an excellent communicator and followed up on request really promptly.
18 days ago
Patrick was an excellent communicator and followed up on request really promptly.

We appreciated how quickly Patrick would follow up on queries and pass on information. He was flexible with getting inspections organised and made the whole process as calm as buying a house can be. Would absolutely recommend him to others!

Patrick Fowler

Patrick Fowler

  5   (97 reviews)
Buyer review
Clear, transparent communication and extremely responsive/helpful!
19 days ago
Clear, transparent communication and extremely responsive/helpful!

Lily has been really great to work with especially as a slightly naive first home buyer. She’s always very responsive and helpful, and been flexible to accommodate our needs. Lily communicates clearly and with a no nonsense approach which I was grateful for.

Lily Lynch

Lily Lynch

  5   (93 reviews)
Seller review
Great communicator and supportive agent
19 days ago
Great communicator and supportive agent

Rod made selling our home as first-time sellers a genuinely stress-free experience. From day one, he was thorough and thoughtful at every step—but more importantly, he always explained the 'why' behind his recommendations, which gave us real confidence in the decisions we were making. He came out to advise on staging and photography, helping us understand how to present our home in the best light. Then throughout the process, he stayed persistent in finding the right buyer, not just any buyer. If anything, Rod over-communicated—but honestly, that was exactly what we needed as first-timers. We never felt lost or uncertain. He kept us informed, prepared, and involved every step of the way. Would absolutely recommend him to anyone selling for the first time or beyond.

Rodrigo Covarrubias

Rodrigo Covarrubias

  5   (59 reviews)
Seller review
Couldn’t ask for better
20 days ago
Couldn’t ask for better

From day dot, we knew exactly what was happening every step of the way. Communication was outstanding and we were never left wondering. Had complete faith and confidence in Rod. Very evident from the outset he led with our best interest and undeniable commitment. Very genuine and personable, and would recommend without hesitation.

Rodrigo Covarrubias

Rodrigo Covarrubias

  5   (59 reviews)
Seller review
Fantastic selling experience with Lily
24 days ago
Fantastic selling experience with Lily

Lily was absolutely wonderful to work with selling my property. Great communication - regular updates, very responsive to my questions, and always clear information. Lily did a fantastic job selling for me in a challenging market and got me a good result. Lily knows her area and was realistic with advice. I have no hesitation recommending Lily to both sellers and buyers and would definitely engage Lily again.

Lily Lynch

Lily Lynch

  5   (93 reviews)
Seller review
Excellent experience
25 days ago
Excellent experience

Branko and the Jas Stephens team were reassuring, professional, and highly experienced from day one. Branko communicated clearly and kept us informed throughout, making the process smooth and structured (which helped the nerves). Their local knowledge genuinely helped, and we achieved exactly the outcome we wanted. Highly recommended. Thanks again Branko!

Branko Lemaic

Branko Lemaic

  4.8   (271 reviews)
Buyer review
Great communicator
26 days ago
Great communicator

I had a great experience with Jade from Jas Stephens when I purchased an apartment in the Melbourne area. She was responsive, had very good knowledge of the property and took the time to explain each step of the buying process to me. Communication was prompt and professional throughout. I would recommend Jade to others.

Jade Mobbs

Jade Mobbs

  5   (134 reviews)
Buyer review
Responsive & helpful!
27 days ago
Responsive & helpful!

Stephen was so great to work with! He was very accomodating with questions and requests, which was especially appreciated given the short timeframe that everything played out for us. The service was excellent, we have nothing to fault from our experience working with Stephen!

Stephen Simmonds

Stephen Simmonds

  5   (82 reviews)
Seller review
Experienced Agent, Professional selling process
29 days ago
Experienced Agent, Professional selling process

Branko provided a knowledgeable insight of the market. As an absentee owner of a deceased estate , he was respectful and understanding . He was happy to provide any assistance we needed in preparing the property for sale. Branko was prompt with his communication and provided detailed information about possible buyers through Open Home Inspections. Branko's knowledgable auctioneering skills were evident on Auction day. He was able to read the crowd, engage and draw out the buyers to achieve an excellent result. JAS Stephens as an agency was excellent in managing the paperwork and communicating with our conveyancer . They also provided assistance with ending the tenancy agreement before the property was placed on the market. Overall, I would highly recommend Branko and his knowledgeable team at JAS Stephens.

Branko Lemaic

Branko Lemaic

  4.8   (271 reviews)
Seller review
Best in the West!
29 days ago
Best in the West!

Tate makes the process easy with great communication, professionalism and his local market knowledge and contacts are unmatched!

Tate Moore

Tate Moore

  4.9   (272 reviews)
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