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Our reviews

  4.9  
298 reviewsacross 21 different locations, showing 12.
Our qualities as told by our client reviews: easy to work with, local expert, well-prepared, reliable, friendly, responsive, clear communication.
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Landlord review
Exceptional
about 2 months ago
Exceptional

I’ve had a fantastic experience with the Vanessa and Team. Their professionalism, prompt communication, and attention to detail have been exceptional throughout. Any questions or concerns I’ve had have been addressed quickly and efficiently, which has made the whole process feel easy and stress-free. They genuinely care about providing great service and looking after their clients. I really appreciate their reliability, friendly approach, and willingness to go the extra mile. I would happily recommend them to anyone looking for a professional and responsive property management team.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Landlord review
Rental Agent Review
about 2 months ago
Rental Agent Review

Vanessa was professional, responsive, and easy to deal with. They communicated clearly, provided helpful advice, and demonstrated strong market knowledge. Their prompt responses and proactive approach made the rental process straightforward and hassle-free. I would happily recommend their services.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Landlord review
Excellent team
about 2 months ago
Excellent team

Great property manager! They are always helpful, quick to respond, and easy to communicate with. Whenever I have a question or need assistance, they get back to me promptly and make the process feel simple and stress-free. Really appreciate their friendly and professional service. Highly recommend!

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
good experience
about 2 months ago
good experience

help me a lot. and easy to move

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Professional, responsive and easy to deal with.
4 months ago
Professional, responsive and easy to deal with.

The team at Mackay City Property made the rental process smooth and stress-free from start to finish. They were friendly, responsive, and professional, with clear communication throughout every step. I appreciated how efficiently everything was handled and would happily recommend them to anyone looking for a reliable property agency in Mackay.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
First Arrival in Australia – Fabulous Service from Mackay City Property
4 months ago
First Arrival in Australia – Fabulous Service from Mackay City Property

As first-time arrivals to Australia, finding a rental property from overseas was one of our biggest concerns. It was an absolute pleasure dealing with Mackay City Property throughout the entire process. Even though we were applying from outside Australia, the team understood the challenges we faced in providing documentation and were flexible and supportive, always taking the time to understand our circumstances and needs. A special thank you to Vanessa, who was always responsive to our calls and emails. She was consistently provided prompt and positive assistance, making what could have been a stressful process much easier. We truly appreciate the excellent service and would highly recommend Mackay City Property to anyone, especially those relocating from overseas.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Landlord review
Great communication
4 months ago
Great communication

We’ve had a fantastic experience with our property manager Bridgett. She is always professional, approachable, and an excellent communicator, keeping us informed every step of the way. Her attention to detail and proactive approach give us complete confidence that our investment property is being well looked after. It’s reassuring to know that any questions or issues are handled promptly and efficiently, and her transparency and reliability have really inspired our trust. We highly recommend her to anyone looking for a knowledgeable and dependable property manager.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Efficient, helpful, friendly.
4 months ago
Efficient, helpful, friendly.

MCP were very helpful with securing us a rental property. The staff were lovely easy to communicate, very efficient to responding to questions and emails.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Mackay City Properties has been very professional through the securing our new rental.
5 months ago
Mackay City Properties has been very professional through the securing our new rental.

Bridget Lamb, the property manager who has been helping us out has been very professional and constructive and has shown us properties that would suit our needs best. Bridget is very efficient in keeping the properties in good condition by way of inspections etc. Bridget communicates very well and her market knowledge is second to none. This is the second property that Bridget has helped us out on, and we are very thankful for her market knowlege, professionalism and communication.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Landlord review
Responsive, Knowledgeable, and Wonderful to Work With
5 months ago
Responsive, Knowledgeable, and Wonderful to Work With

The team was responsive, professional, and always willing to provide assistance efficiently throughout the process. They have a strong understanding of the local market and provided clear, practical advice that gave us confidence in every decision. Their prompt communication, knowledge, and genuine commitment to helping us made them stand out. We truly appreciated the excellent service.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Couldn't Have Asked for Better Service
5 months ago
Couldn't Have Asked for Better Service

Finding a rental home while relocating from out of town so our son could start the next chapter of his career could have been a very stressful experience. Thankfully, the team at Mackay City Property made the entire process easy and enjoyable. From our very first conversation, the team was friendly, professional, and genuinely committed to helping us find the right home. Being from out of town, we relied heavily on their local knowledge, guidance, and support, and they went above and beyond to assist us every step of the way. Their communication was excellent, and they always kept us informed throughout the process. We are incredibly grateful for the care and support we received during such an important time for our family. The service we experienced was outstanding, and we wouldn't hesitate to recommend Mackay City Property to anyone. Whether you're looking to rent, buy a home, or sell your property, this is a team that is well worth calling. Thank you to everyone at Mackay City Property for helping our family begin this exciting new chapter.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
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