We have had a wonderful experience with our agent from the very beginning of our application process. She has been incredibly helpful, professional, and approachable every step of the way. Her communication has always been excellent, keeping us informed and responding promptly to any questions or concerns we had. What stood out most was her genuine willingness to assist and ensure that all our needs were attended to. She made the entire process smooth and stress-free, always taking the time to explain things clearly and provide guidance whenever needed. We truly appreciate her dedication, patience, and outstanding customer service. We highly recommend her to anyone looking for a reliable, knowledgeable, and supportive agent. Thank you for making our experience such a positive one!

Mackay City Property

star   4.9   (163 reviews)

On behalf of the family, I would like to thank you and the team for looking after our units for the last 15 years! The time has gone so quickly, but I remember spending the day interviewing three different agents and Mackay City Property came across as the most professional ... and then you backed it up, which you said you would do to provide quality management of our assets. And now the timing is right for us to move onto the next phase of life! Thank-you guys for coming into our lives and looking out for us. I sincerely wish you & the team good health, wealth and happiness for the future.

Mackay City Property

star   4.9   (163 reviews)

Very friendly and easy to deal with

Mackay City Property

star   4.9   (163 reviews)

Agent was so helpful and easy to talk with, i will definitely recommend her best agent of the year .

Mackay City Property

star   4.9   (163 reviews)

Bridget and Brianna have been excellent property managers—professional, responsive, and easy to deal with. They communicate well, handle everything promptly, and make the whole process stress-free. I appreciate their support and highly recommend them to anyone looking for reliable property managers.

Mackay City Property

star   4.9   (163 reviews)

Everything was excellent and smooth. We can highly recommend.

Mackay City Property

star   4.9   (163 reviews)

I felt that Vanessa was very direct, honest and extremely helpful. I would definite recommend her when renting out your home.

Mackay City Property

star   4.9   (163 reviews)

Very easy and quick process, were happy to negotiate with house owners and get back ASAP. Easy to communicate with, very friendly.

Mackay City Property

star   4.9   (163 reviews)

Very Responsive ,Professional great communication.

Mackay City Property

star   4.9   (163 reviews)

This is our second rental home through Vanessa's management. On both occasions we secured tenants on the first open house. Communication has been excellent. Payments always on time. Tenants on the most part have been good with only a few minor concerns around tenants ability to consistently manage yard maintenance. The second home just rented is our own home which has just been renovated. We were very apprehensive about renting out a quality home, however have the utmost confidence in Vanessa to manage our home after we move to Brisbane.

Mackay City Property

star   4.9   (163 reviews)

I have had the pleasure of being a tenant with Mackay City Property for 3 years and it terms of our property manager Brianna, she is very responsive to communication, answering emails promptly and with professionalism and kindness. She has always demonstrated a willingness to work with us as tenants and was very caring and kind during a particularly challenging period of my personal life. Her communication style was always kind yet professional. This is something that can be quite rare in the property management space so Brianna and Mackay City Property as a whole have been a breath of fresh air! Reminds me of that old fashioned customer service we used to see back in the day.

Mackay City Property

star   4.9   (163 reviews)

Bridget was proactive with communication and consistently keeping us updated. She was helpful, professional, and approachable throughout the entire process. We really appreciated the level of care she showed and going above and beyond to get us a viewing of our new rental property. No ask was too big!

Mackay City Property

star   4.9   (163 reviews)