I have known Sandra for a number of years and always found her to be professional. Unfortunately in this instance that wasnt the case. She over estimated the property value by 20%, provided potential buyer with contract terms and restrictions that weren't applicable (even my solicitor commented that she should have known better), gave me an offer from buyer which I accepted only to be told that she’d got the offer wrong. Her communication was poor and it didn't seem to me that she was prepared to take responsibility for her mistakes. It seems like she has too much on her plate with managing the agency, we’ve also had issues regarding another rental property that she was managing and as a result have decided to no longer use Sandra to manage or sell her properties.

Sandra Macklin

star   4.9   (59 reviews)

Ethan's communication and professionalism was fantastic, it was a pleasure to work with him in the sale of our investment property.

Ethan Laval

star   4.9   (88 reviews)

Couldn't be happier with the effort and expertise from both Angela and Toni. It's surprisingly easier when you deal with people that know what they're doing. The transition from South to North could have been harrowing if not for their professionalism.

Angela Pietzner

star   4.9   (49 reviews)

We couldn’t be more thrilled with the outstanding service provided by Eleni at Mackay City Real Estate! From the very first contact to settlement day, Eleni’s professionalism, knowledge, and dedication was evident in every step of the process. Eleni took the time to truly understand our needs, provided honest guidance, and went above and beyond to ensure every detail was handled smoothly. Communication was seamless—every question we had was answered promptly and clearly, and we always felt informed and supported. Eleni’s market expertise helped us make confident decisions, and her negotiation skills saved us time and money. What truly set Eleni apart, though, was her personal touch. She genuinely cared about our experience and treated us like more than just clients. If you’re looking for a real estate agent who is reliable, professional, and truly exceptional at what they do, look no further. We wholeheartedly recommend Eleni and Mackay City Real Estate and wouldn’t hesitate to work with them again in the future!

Eleni Karambasis

star   4.9   (37 reviews)

We worked with Toni Payne to sell our family home and recently our investment unit. She is professional, a great communicator and negotiated a great price for our properties. We highly recommend Toni as a knowkedgable and reliable sales agent.

Toni Payne

star   4.9   (42 reviews)

Ethan is an incredible agent who has both the buyers and sellers best interest at heart. He has made the whole process clear and easy. Thanks Ethan 🙏

Ethan Laval

star   4.9   (88 reviews)

The experience with Angela was amazing. Angela knows her stuff and was always there for us no matter what it was in regards to selling our home.. I would definitely recommend Angela to anyone if you would like to sell a property..

Angela Pietzner

star   4.9   (49 reviews)

Ethan is professional and made the sale of our property seamless. He is a great communicator and it has been a pleasure working with him and his team. Will definitely recommend him and his company anytime.

Ethan Laval

star   4.9   (88 reviews)

Angela is professional and kept me in the loop regarding updates.

Angela Pietzner

star   4.9   (49 reviews)

Ethan has been nothing short of amazing from start to finish. Communication was excellent as we explored options and various offers. Would definitely engage Ethan's services again. 10/10

Ethan Laval

star   4.9   (88 reviews)

As a buyer I requested various clarifications/information about the property and Toni Payne has promptly addressed them. I really appreciate their professionalism and patience in the process. I highly recommend them for the property related services.

Toni Payne

star   4.9   (42 reviews)

Toni was amazing. She was very knowledgeable about real estate in my area and kept me updated with everything along the way from listing to sale. Can not recommend Toni enough if you want a positive outcome for your sale.

Toni Payne

star   4.9   (42 reviews)