Mackay City Property

4/21 Wood St, Mackay QLD 4740
Agency Licence: 3167675
  •   4.9   (235 reviews)

Our sales performance at a glance

See how Mackay City Property has performed in the last 12 months on RateMyAgent*

46
Reviews
3
Properties for sale
63
Sold properties
$626k
Average sale price
$39.4m
Total sales value

*Includes all properties sold (last 12 months) as lead and supporting agent and published on ratemyagent.com.au. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

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    Recognised for going above & beyond for their clients.

Our customer service awards

See what RateMyAgent awards Mackay City Property has won

  • City Top 5Mackay
  • 3x City Top 5Mackay - 2026, 2025, 2024

Meet the team

Get to know the 5 agents at Mackay City Property.

Ethan Laval
Ethan Laval

Property Consultant

  4.9   (88 reviews)
About Ethan
Meet Ethan Laval, a dynamic and accomplished 20-year-old real estate agent. Despite his tender age, Ethan is a third-generation sales agent who has grown alongside his father Chris, whose extensive 20year+ knowledge in the local market set a grounding foundation for Ethan as he now forges his own real-estate career. With a fire in his belly and real estate in his blood, Ethan is diving headfirst into the Real Estate game building on his 4 years of experience, high ambitions and big shoes to fill. Ethan is a prime example that young age is no boundary. After two years of graduating from Apprentice to Sales Associate, to now one of Mackay's youngest fully registered Sales Agents. We say, ‘keep an eye on this agent’ as we feel Ethan will be the exception in the Mackay real estate industry. Ethan has already established himself as a rising star in the highly competitive industry, leaving an indelible mark on the local market. An impressive track record with an end-of-financial-year 2023 result of 30 properties sold and amassing over 11 million dollars in real estate sales. The number of properties sold and the value of his transactions surpassed people’s expectations, proving that Ethan's success was no mere stroke of luck. With every property sale, Ethan solidified his position as a force to be reckoned with. Ethan's exceptional talent for navigating the complexities of the real estate market is evident in his achievements. He possesses a deep understanding of the industry, demonstrating a keen eye for identifying opportunities and connecting them with the perfect buyers. Ethan's dedication and unwavering commitment to his client's satisfaction have earned him a reputation as a trusted advisor and advocate. One of Ethan's most notable assets is his outstanding ability to establish and maintain meaningful relationships with his clients. His genuine and personable nature allows him to connect effortlessly, building rapport and trust from the first interaction. As a result, Ethan has garnered an impressive collection of five-star reviews from clients, highlighting his exceptional customer service, professionalism, and unparalleled market knowledge. Beyond his stellar reviews, Ethan continuously seeks growth and self-improvement. He stays current with the latest market trends, investing considerable time in honing his skills and expanding his knowledge base. Ethan's unwavering commitment to excellence makes him a formidable force within the real estate industry. His trademark is his ability to navigate complex negotiations, identify opportunities, and provide insightful market analyses. Ethan's most significant asset lies in his genuine passion for helping others achieve their dreams of homeownership or investment. He approaches each client interaction with empathy, carefully listening to their needs and aspirations. Ethan's youth serves as a reminder that age should never be a barrier to success. He wants his story to inspire others told they are “too young” and that belief in oneself can overcome any obstacle, proof that being young is an advantage, not a hindrance. In the real estate world, particularly when it comes to selling your property, Ethan is the ideal partner to guide you through the intricacies of the real estate market, ensuring a seamless and successful transaction from start to finish.
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Sandra Macklin
Sandra Macklin

Principal

  4.9   (59 reviews)
About Sandra
After starting her property career in reception 21 years ago, Sandra Macklin has worn almost every hat in Real Estate. At 21, she was managing the Property Management division of another office. At 27, she purchased a share of Mackay City Property and later stepped up into the role of Principal Licensee which she holds today. She’s worked in Property Management, Business Development and Sales, sold multiple personal properties, and along the way raise two teenagers. We’re not sure when she sleeps. When she was 17 years old she was given a choice: work in a bank or property. She chose ‘property’ and never looked back. Today, she’s one of Mackay’s most well-regarded senior agents. Her real strength is policies and processes: with Sandra at the helm, projects run smoothly, because she designs them that way. When Sandra’s not helping clients and running the Mackay City Property Management team, you’ll find her outside, swimming, riding and spending time with the family.
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Toni Payne
Toni Payne

Property Consultant

  4.9   (42 reviews)
About Toni
Mackay City Property is built around two things: Passion for Property and Compassion for People. For nineteen years we have built our reputation on local knowledge and delivering remarkable service. Whilst these traits are important so too is the ability create results and opportunities for our clients. Mackay City Property has acquired expertise only earned through experience and consistent improvement. We operate with quiet confidence and conviction providing something that we all want: Certainty during what can be an uncertain perod.
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Eleni Karambasis
Eleni Karambasis

Licensed Real Estate Agent

  4.9   (37 reviews)
About Eleni
Eleni shares her passion in 'making a difference' through her work, bringing others with her creating an extraordinary experience together. Eleni is local to Mackay, with over 20 years sales experience with an extensive background in other industries, Eleni is not your typical Property Sales Consultant. Her background and flair in interior design and having worked in the housing building industry, enables her to create a vision for her clients that compliments her role. When a client chooses an agent to act on their behalf, they're also handing over enormous responsibility. Eleni is not only aware of this responsibility for the client, she lives and breathes it every day when acting for sellers and buyers. She understands that the choice to sell or buy real estate can be one of the most important and significant and complex decisions anyone can make in their lifetime. That's why trust is paramount when partnering with her clients to find the perfect property. Eleni's success in business is attributed to her focus on personalised service, connecting and responding to the demands of her clients needs, ensuring the desired outcome is achieved. Her reputation for professionalism, warming nature, integrity and diligence is the cornerstone for her relationships with people, and her commitment and promise, is to assist you through the process and communicate the milestones every step of the way. Your success and outcome are priority number one for Eleni and invites you to share the experience and do it together!
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Chris Laval
Chris Laval

Director

  4.9   (9 reviews)
About Chris
Chris Laval took the scenic route to Real Estate. Starting out as a mechanic technician, a shift in gears landed him in the hospitality industry for 20 years and in 2005, Chris moved his young family to Mackay to make his start in Real Estate. It was a past colleague who suggested “he should really be in real estate” and after reading up on what not to do, Chris embarked on a journey that would see him rising to the top of the property market as one of the leading agents in Mackay. Over the last 16 years, Chris as built a reputation for outstanding service, tough negotiation and solid family values. He loves the flexibility of Real Estate, the feeling of building a community, and never stops pushing for a better outcome for his clients. With two kids, Chris’s spare time is usually spent with family, exploring the Queensland wilderness and practicing his photography. He’s a tireless, multi-award-winning Real Estate professional, and the intrepid leader of the Mackay City Property team.
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About us

Mackay City Property is built around two things: passion for property and compassion for people. For eighteen years we have built our reputation on local knowledge and delivering remarkable service. Whilst these traits are important so too is the ability to create results and opportunities for our clients. We operate with quiet confidence and conviction providing something that we all want. Certainty starts here. Call us today! Certainty starts with hello.

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Our reviews

  4.9  
235 reviewsacross 29 different locations, showing 6.
Our qualities as told by our client reviews: pleasant, easy to work with, well-prepared, honest, responsive, local expert, clear communication.
Was this helpful?
Seller review
Excellent Experience as a Seller!
12 days ago
Excellent Experience as a Seller!

I recently listed and sold my house with Sandra and couldn’t be happier with the experience. She made everything feel easy, explained each stage clearly, and we had several offers right after the first open home. The final sale price was better than we ever dreamed of. I always felt supported and genuinely represented as the seller. Highly recommend working with her.

Sandra Macklin

Sandra Macklin

  4.9   (59 reviews)
Buyer review
Made buying simple
23 days ago
Made buying simple

Very responsive and helpful at all stages, as well as being flexible around scheduling.

Ethan Laval

Ethan Laval

  4.9   (88 reviews)
Seller review
Friendly, professional and efficient!!
about 1 month ago
Friendly, professional and efficient!!

The title says it all. Couldn't ask for a more positive experience. This was our first selling experience and we can't recommend Ethan and the Team enough! Thank you so much.

Ethan Laval

Ethan Laval

  4.9   (88 reviews)
Seller review
You can trust Ethan
2 months ago
You can trust Ethan

Ethan was very helpful and flexible with his working hours to accommodate us and our potential buyers; he arranged a photo shoot and write up that presented our house in the best light possible. He helped with all of our questions and concerns; I would recommend him to sell your house.

Ethan Laval

Ethan Laval

  4.9   (88 reviews)
Seller review
Patient and professional
3 months ago
Patient and professional

Sandra was really patient with us as we sold and bought in one motion. Her honesty and communication helped us greatly and made the process so much easier and less nerving. There was never any question that she couldn't answer or help us with. Highly recommend

Sandra Macklin

Sandra Macklin

  4.9   (59 reviews)
Seller review
Excellent professional and patient agent
3 months ago
Excellent professional and patient agent

Sandra was very professional but friendly and patient with us as we sold and bought in one movement. She was always up front and honest and assisted us with all our questions. Highly recommend her!

Sandra Macklin

Sandra Macklin

  4.9   (59 reviews)
Show all 235 reviews
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Our properties

Mackay City Property has 3 properties for sale and sold 63 properties in the last 12 months, showing 4, sorted by most recent activity

SoldMay 4, 2026
$708,000
29 Henley Close
Blacks Beach QLD 4740
4
2
2
House
For Sale
Offers Over $1M
43 Village Circuit
Eimeo QLD 4740
3
2
2
House
For Sale
Offers From $1,900,000
7 Peel St
Mackay QLD 4740
15
7
7
Block of units
SoldApr 6, 2026
$560,000
27a McMahon Street
Andergrove QLD 4740
3
2
2
House
Show all 66 properties
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