Mackay City Property

4/21 Wood St, Mackay QLD 4740
Agency Licence: 3167675
  •   4.9   (161 reviews)

Our sales performance at a glance

See how Mackay City Property has performed in the last 12 months on RateMyAgent*

29
Reviews
7
Properties for sale
63
Sold properties
$695k
Average sale price
$43.8m
Total sales value

*Includes all properties sold (last 12 months) as lead and supporting agent and published on ratemyagent.com.au. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

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    Recognised for going above & beyond for their clients.

Our customer service awards

See what RateMyAgent awards Mackay City Property has won

  • City Top 5Mackay
  • 3x City Top 5Mackay - 2026, 2025, 2024

Meet the team

Get to know the 3 agents at Mackay City Property.

Ethan Laval
Ethan Laval

Property Consultant

  4.9   (88 reviews)
About Ethan
Meet Ethan Laval, a dynamic and accomplished 20-year-old real estate agent. Despite his tender age, Ethan is a third-generation sales agent who has grown alongside his father Chris, whose extensive 20year+ knowledge in the local market set a grounding foundation for Ethan as he now forges his own real-estate career. With a fire in his belly and real estate in his blood, Ethan is diving headfirst into the Real Estate game building on his 4 years of experience, high ambitions and big shoes to fill. Ethan is a prime example that young age is no boundary. After two years of graduating from Apprentice to Sales Associate, to now one of Mackay's youngest fully registered Sales Agents. We say, ‘keep an eye on this agent’ as we feel Ethan will be the exception in the Mackay real estate industry. Ethan has already established himself as a rising star in the highly competitive industry, leaving an indelible mark on the local market. An impressive track record with an end-of-financial-year 2023 result of 30 properties sold and amassing over 11 million dollars in real estate sales. The number of properties sold and the value of his transactions surpassed people’s expectations, proving that Ethan's success was no mere stroke of luck. With every property sale, Ethan solidified his position as a force to be reckoned with. Ethan's exceptional talent for navigating the complexities of the real estate market is evident in his achievements. He possesses a deep understanding of the industry, demonstrating a keen eye for identifying opportunities and connecting them with the perfect buyers. Ethan's dedication and unwavering commitment to his client's satisfaction have earned him a reputation as a trusted advisor and advocate. One of Ethan's most notable assets is his outstanding ability to establish and maintain meaningful relationships with his clients. His genuine and personable nature allows him to connect effortlessly, building rapport and trust from the first interaction. As a result, Ethan has garnered an impressive collection of five-star reviews from clients, highlighting his exceptional customer service, professionalism, and unparalleled market knowledge. Beyond his stellar reviews, Ethan continuously seeks growth and self-improvement. He stays current with the latest market trends, investing considerable time in honing his skills and expanding his knowledge base. Ethan's unwavering commitment to excellence makes him a formidable force within the real estate industry. His trademark is his ability to navigate complex negotiations, identify opportunities, and provide insightful market analyses. Ethan's most significant asset lies in his genuine passion for helping others achieve their dreams of homeownership or investment. He approaches each client interaction with empathy, carefully listening to their needs and aspirations. Ethan's youth serves as a reminder that age should never be a barrier to success. He wants his story to inspire others told they are “too young” and that belief in oneself can overcome any obstacle, proof that being young is an advantage, not a hindrance. In the real estate world, particularly when it comes to selling your property, Ethan is the ideal partner to guide you through the intricacies of the real estate market, ensuring a seamless and successful transaction from start to finish.
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Sandra Macklin
Sandra Macklin

Principal

  4.9   (64 reviews)
About Sandra
After starting her property career in reception 21 years ago, Sandra Macklin has worn almost every hat in Real Estate. At 21, she was managing the Property Management division of another office. At 27, she purchased a share of Mackay City Property and later stepped up into the role of Principal Licensee which she holds today. She’s worked in Property Management, Business Development and Sales, sold multiple personal properties, and along the way raise two teenagers. We’re not sure when she sleeps. When she was 17 years old she was given a choice: work in a bank or property. She chose ‘property’ and never looked back. Today, she’s one of Mackay’s most well-regarded senior agents. Her real strength is policies and processes: with Sandra at the helm, projects run smoothly, because she designs them that way. When Sandra’s not helping clients and running the Mackay City Property Management team, you’ll find her outside, swimming, riding and spending time with the family.
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Chris Laval
Chris Laval

Director

  4.9   (9 reviews)
About Chris
Chris Laval took the scenic route to Real Estate. Starting out as a mechanic technician, a shift in gears landed him in the hospitality industry for 20 years and in 2005, Chris moved his young family to Mackay to make his start in Real Estate. It was a past colleague who suggested “he should really be in real estate” and after reading up on what not to do, Chris embarked on a journey that would see him rising to the top of the property market as one of the leading agents in Mackay. Over the last 16 years, Chris as built a reputation for outstanding service, tough negotiation and solid family values. He loves the flexibility of Real Estate, the feeling of building a community, and never stops pushing for a better outcome for his clients. With two kids, Chris’s spare time is usually spent with family, exploring the Queensland wilderness and practicing his photography. He’s a tireless, multi-award-winning Real Estate professional, and the intrepid leader of the Mackay City Property team.
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About us

Mackay City Property is built around two things: passion for property and compassion for people. For nineteen years we have built our reputation on local knowledge and delivering remarkable service. Whilst these traits are important so too is the ability to create results and opportunities for our clients. We operate with quiet confidence and conviction providing something that we all want. Certainty starts here. Call us today! Certainty starts with hello.

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Our reviews

  4.9  
161 reviewsacross 25 different locations, showing 6.
Our qualities as told by our client reviews: pleasant, easy to work with, well-prepared, honest, responsive, local expert, clear communication.
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Seller review
Sandra's knowledge of the Mackay market, her experience, and communication was first class.
1 day ago
Sandra's knowledge of the Mackay market, her experience, and communication was first class.

My husband and I selected Sandra's company Mackay City Property first with a rental property we had. Her expertise in the Mackay property market made the decision easy to list our unit with her. We were walked through every step of the process and felt very comfortable deciding on our listing strategy, approving the fantastic photos with property description, and ultimately the multiple offers we received. In the end we found the right buyer, and we are so happy with the outcome. I highly recommend Sandra and her team with either managing your rental property, or selling your property.

Sandra Macklin

Sandra Macklin

  4.9   (64 reviews)
Seller review
Sandra managed a great price sale in 5 minutes with a 37 day settlement and no fuss whatsoever.
29 days ago
Sandra managed a great price sale in 5 minutes with a 37 day settlement and no fuss whatsoever.

I'm so pleased we secured your expertise in managing the expedient sale of this bulk of a property. One which is guaranteed to deliver fantastic returns for the new owners. Your careful navigation of the market, knowledge, skill with potential buyers, expertise and diligent service you delivered to us as you promised. After our last huge disappointment you managed an exceptional price, accompanied by a short painless wait till the deal was unconditional. After 36 years, much more than half of my life, it's not even bittersweet, it's just sweet and I'm now trying to locate 36 years of paperwork to toss! Thank-you for allowing me a moment to be relax and breath knowing you sold well for us!

Sandra Macklin

Sandra Macklin

  4.9   (64 reviews)
Seller review
From Property Management to Rental Complex Sale
29 days ago
From Property Management to Rental Complex Sale

Sandra has a deep understanding of the changing Mackay Property landscape. Sandra & her team have looked after a block of units that we have had in Mackay for more than 15 yrs. During that time the office have been absolutely fantastic in dealing with our asset & caring for both tenants and ourselves. We recently entrusted Sandra to take our units to market and within a few days we had multiple offers which proceeded to Sale . The sale was seamless & a pleasure . Thank you Sandra & Team .

Sandra Macklin

Sandra Macklin

  4.9   (64 reviews)
Buyer review
Very professional!!! great support throughout the whole process.
about 1 month ago
Very professional!!! great support throughout the whole process.

Highly recommend! She is very professional, responsible, and helpful. We had no experience at the beginning, and she guided us through the whole process with patience. Communication was always quick and clear, and she kept us updated all the time. We really appreciate all her help and support!

Sandra Macklin

Sandra Macklin

  4.9   (64 reviews)
Seller review
Excellent communicator and problem solver
about 1 month ago
Excellent communicator and problem solver

Was very professional and organised when the wet seal needed replacing and main aircon failed and needed replacing. Very easy to communicate with. When problems arose, Sandra came with solutions to the problem before she contacted myself, which made the selling process very easy and enjoyable

Sandra Macklin

Sandra Macklin

  4.9   (64 reviews)
Seller review
Excellent Experience as a Seller!
about 2 months ago
Excellent Experience as a Seller!

I recently listed and sold my house with Sandra and couldn’t be happier with the experience. She made everything feel easy, explained each stage clearly, and we had several offers right after the first open home. The final sale price was better than we ever dreamed of. I always felt supported and genuinely represented as the seller. Highly recommend working with her.

Sandra Macklin

Sandra Macklin

  4.9   (64 reviews)
Show all 161 reviews
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Our properties

Mackay City Property has 7 properties for sale and sold 63 properties in the last 12 months, showing 4, sorted by most recent activity

For Sale
TBA
27 Schaefer St
West Mackay QLD 4740
3
2
2
House
For Sale
$699,000
34 Newport Parade
Blacks Beach QLD 4740
4
2
2
House
SoldJun 9, 2026
$465,000
8/280 Bridge Road
West Mackay QLD 4740
2
1
1
Unit
For Sale
Offers Over $799,000
21 Wisteria Avenue
Bakers Creek QLD 4740
4
2
2
House
Show all 70 properties
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