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Our reviews

  5  
361 reviewsacross 49 different locations, showing 12.
over 6 years ago
Very professional experience

I have known Juana Bernado for some time once as a buyer and twice as a seller. I have never known an agent to be so diligent and so dedicated to getting the best outcome for her clients. The communication and the follow-up were both outstanding. Juana has total integrity and is totally committed. She is also happy to help with minor issues and make sensible suggestions. I could not recommend Juana more highly and would never consider using any other agent but Juana from McGrath.

Juana Bernardo

Juana Bernardo

  4.8   (92 reviews)
over 6 years ago
Outstanding & Professional Real Estate Agent

Selling your home can be a very stressful and worrying period. However soon after engaging Alex Jordan and his team from McGraths we knew we were in good hands. Alex’s understanding of the property market, his advertising and marketing strategy as well as regularly keeping us informed throughout the entire process, resulted in him achieving a record sales price for our street. Our property was also sold within a few short weeks of going to market. Well Done Alex and the McGrath Team.

Alex Jordan

Alex Jordan

  5   (200 reviews)
over 6 years ago
Alex has vast experience and a reputation for excellence in real estate.

When my husband and I decided to sell our home in Indooroopilly, we asked to meet with three agents to get a feel for who we could trust to help us sell our home. Alex was a standout from the first moment we met him. His genuine nature, sincerity and honesty stood out and our first impression was backed up at every stage of the selling process. Alex has vast experience and a reputation for excellence in real estate. In our dealings with Alex, we soon understood why. He provided a clear, honest and spot-on appraisal of the value of our house, and recommended that we set a price range. His expectation was that we would sell mid-way in the range, and potentially towards the higher end, which is exactly what happened. Our home sold within a month. One of the first things Alex did was to set up a WhatsApp group, which proved to be a fantastic way of staying in touch and receiving feedback on open home inspections, planning and sharing of general information. Nothing was too much trouble for Alex, and his professionalism was admirable. We have sold 3 homes in previous years in Brisbane, and this was our first real experience of having an agent work in our best interests at every stage of the sale. We highly recommend Alex Jordan should you be considering selling your home. He is just wonderful to deal with, and you can rest assured that he will get you the best possible outcome.

Alex Jordan

Alex Jordan

  5   (200 reviews)
over 6 years ago
Juana sold my property in a short time frame and overcame last minute hiccups

Juana kept me well informed of my sale progress and kept in contact even while on holidays. Provided assistance with staging and presented my unit proffessionally at the open house's She generated interest from potential buyers, and followed up with numerous discussion with the eventual successful vendor Thanks for managing and negotiating a successful sale

Juana Bernardo

Juana Bernardo

  4.8   (92 reviews)
over 6 years ago
Professional to the point agent

Alex is a professional and to the point. Highly recommended. Thank you Alex for selling our home.

Alex Jordan

Alex Jordan

  5   (200 reviews)
over 6 years ago
Highly professional and experienced agent

We engaged Alex Jordan to look after the sale of 2 properties we were constructing in Indooroopilly. From the beginning Alex was exceptional with his knowledge of the area and he provided on point advice and guidance throughout the whole process. Alex is extremely professional and ethical in all his dealings and he was able to sell both properties within a short timeframe and he exceeded our expectations in all areas. Alex is a unique sales agent and is clearly the leading agent in Indooroopilly, I have absolutely no hesitation in highly recommending Alex to any prospective sellers.

Alex Jordan

Alex Jordan

  5   (200 reviews)
over 6 years ago
Outstanding agent, best in the business.

Juana was a pleasure to work with! Incredible local property knowledge, great communicator and very professional/reliable. She was so good at keeping us up to date and setting expectations. We would use her time and time again, thanks again for selling our property!

Juana Bernardo

Juana Bernardo

  4.8   (92 reviews)
over 6 years ago
Excellent agent

Alex has excellent communication and management skills.

Alex Jordan

Alex Jordan

  5   (200 reviews)
over 6 years ago
Awesome and highly recommended

Friendly, professional and very helpful throughout the whole process.

Juana Bernardo

Juana Bernardo

  4.8   (92 reviews)
over 6 years ago
Paid too much for unit.

Good agent for seller but as a buyer felt I was tricked into paying much more than I should have.

Juana Bernardo

Juana Bernardo

  4.8   (92 reviews)
over 6 years ago
Alex & Nathan very much exceeded our expectations.

We were absolutely delighted with the level of service, professionalism and confidence Alex and Nathan delivered in the recent sale of our home. It was apparent from the moment we appointed them that they were dedicated to working hard for us. Their campaign sparked a great deal of interest in our property. This enabled them to secure a contract very quickly on terms we were very happy with. However, as can sometimes happen things didn’t quite go to plan, and the initial contract could not be concluded. This uncertainty was challenging for us, but this is when Alex and Nathan’s experience really shone through. They remained calm and level-headed and provided us with very practical, well-considered and timely advice. Because the first contract never went unconditional, they had continued to maintain contact with other potential purchasers and had a back-up purchaser ready within hours of the initial contract falling through. We were equally delighted with the outcome of the second contract. What was really important to us was that they kept in constant contact with us through the entire sales process, right up to settlement. They were always available to take our calls, were clearly acting in our best interests, took a great weight off our shoulders and above all, continuously demonstrated they were more than capable of getting the job done. Alex and Nathan very much exceeded our expectations and we would have no hesitation in recommending them.

Alex Jordan

Alex Jordan

  5   (200 reviews)
over 6 years ago
Best agent!

Juana managed each part of the sale of our unit in Toowong: all the details from advice on styling, direction of marketing and her consistent communication to keep us up-to-date. We felt extremely well looked after at each step of the process and felt al peace knowing it was in the best hands for sale in Toowong. She is very collaborative and approachable, but also businesslike and very efficient. Juana went well above and beyond the call of duty on many occasions. Working with Juana was a very pleasant experience, I would highly recommend her.

Juana Bernardo

Juana Bernardo

  4.8   (92 reviews)
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