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Our reviews

  4.9  
275 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, responsive, reliable, honest, supportive, local expert, clear communication.
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Buyer review
Fantastic and sincere
about 10 years ago
Fantastic and sincere

Karen is a lovely agent and exceeded my expectations. She was always contactable and worked tirelessly to assist us. Thanks to Karen, we were successful in securing the property we wanted and couldn't be happier. Her sincerity is second to none and I would highly recommend her.

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
Excellent service
about 10 years ago
Excellent service

We had known Stephen Bock for several years before deciding when to sell our family home. Stephen stayed in touch with us over this period offering valuations and timing advice. When we did decide the time was right we awarded our contract to Stephen and subsequently he introduced us to Karen. Stephen and Karen work as a team and we met with them regularly through the sale period. Unlike the four other agents we interviewed for our contract Stephen and Karen gave us their thoughts openly without fear and told us what they felt we needed to hear, not just what we wanted to hear. This was an important factor in us choosing them in the first place. During the whole process they remained professional and supportive. We are happy to recommend Stephen and Karen to any prospective vendor.

Karen Terry

Karen Terry

  4.9   (239 reviews)
Buyer review
Easy process.
about 10 years ago
Easy process.

We purchased our home through Karen and found the process hassle free, quick & to the point. Karen was mindful of obtaining a satisfactory result for her client while being frank & clear with our options. Karens after sale service was absolutely terrific & courteous. I continue to deal with Karen for other purchase options & this easy communication/ service process makes the whole relationship very easy to continue. I do recommend Karen to other home buyers/ sellers from time to time.

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
I look forward to hopefully dealing with Karen, Stephen and Team BT in the future.
about 10 years ago
I look forward to hopefully dealing with Karen, Stephen and Team BT in the future.

Karen and Stephen from Team BT are a great team with endless amounts of local knowledge, experience and expertise within the market. Stephen had sold property for my parents nearly 15 years ago and came highly recommended. My property had some internal body corporate hurdles which most agents wouldn't completely understand, Karen and Stephen had it all worked out leaving me confident that the sale of my property was in the best possible hands, this was proven with a great price, easy settlement and all smiles at the end of a successful campaign. Karen and Stephen are great team to deal with and I wouldn't hesitate recommending them to family or friends. I look forward to hopefully dealing with Karen, Stephen and Team BT in the future.

Stephen Bock

Stephen Bock

  4.7   (69 reviews)
Seller review
On the market with another agent for almost 3 months, sold by Team BT in 10 days.
about 10 years ago
On the market with another agent for almost 3 months, sold by Team BT in 10 days.

Steve and Karen were confident and they both had a great lot of interest in our property and several eager purchasers within the first week. We had a confirmed sale in ten days. In the real estate industry, you usually only have one happy party - either the seller or the buyer. However, we feel that both the buyers and us have achieved a good outcome.Thank you.

Stephen Bock

Stephen Bock

  4.7   (69 reviews)
Seller review
we would recommend Karen and Stephen for their professionalism, honesty and sincere approach
over 10 years ago
we would recommend Karen and Stephen for their professionalism, honesty and sincere approach

We would like to thank you for all your hard work and support when you sold our family home, enabling us to move closer to our children and grandchildren on the far north coast. We had been on the market with a local agent for 3 months and we were disappointed that we had not old our home, it was a very stressful time for my wife, my son and I especially since the market was so strong. We were beginning to think we would never sell. Then we met Karen and Stephen. Right from the very first meeting we felt we were in safe hands. Karen and Stephen were honest and professional in their approach and offered us clear guidance throughout the entire campaign. They kept us updated on a daily basis as to what was happening, they always returned our phone calls and answered any queries we had, nothing was ever a problem for them. After one failed campaign, we were completely against advertising and under no circumstance did we ever want to go to auction however, we trusted their expertise and undertook Manly Daily advertising and we went to Auction. In just 5 weeks we sold to a young family upsizing from an apartment in Redfern, we could not have been more pleased with the result. Our only regret is that we didn’t meet them earlier. It is, without any hesitation we would recommend Karen and Stephen for their professionalism, honesty and sincere approach to selling our home.

Stephen Bock

Stephen Bock

  4.7   (69 reviews)
Seller review
We would thoroughly recommend Stephen and Karen for their honesty and professionalism
over 10 years ago
We would thoroughly recommend Stephen and Karen for their honesty and professionalism

My brother and I recently decided to sell our investment property after owning it for 14 years, we were mindful that the existing tenant had also been living in the apartment since we first rented it out. We knew that selling would be difficult for the tenant however, we felt the time was right to sell as we needed to look at other investments closer to our homes. Stephen and Karen took great care in keeping us informed every step of the way which was very important to us as we do not live in Sydney. We were aware the tenant had interest in purchasing the apartment, but through careful advice we still put the apartment on the market to ensure that we were getting the best price available in the current market. The tenant had made an offer of $750,000 when we first listed the property however, in just 9 days Stephen and Karen had managed to increase this offer a further $50,000. It was an impressive outcome. We would thoroughly recommend Stephen and Karen for their honesty and professionalism.

Stephen Bock

Stephen Bock

  4.7   (69 reviews)
Seller review
You both made us feel like we were your priority from beginning to end
over 10 years ago
You both made us feel like we were your priority from beginning to end

Thank you so much for all your efforts in helping us to sell our apartment. Even though a one-bedroom apartment is a small sale, you both made us feel like we were your priority from beginning to end. We appreciated being kept up to date each step of the way and how easy you made the whole experience and how you listened to what we had to say. Your commitment to your business and our wishes is proven in the great results you both achieved in getting the price we wanted for the property. As in all our dealings with your team, we found you not only professional but warm and friendly. We will have no hesitation in recommending you both whenever we can.

Stephen Bock

Stephen Bock

  4.7   (69 reviews)
Seller review
We achieved an outstanding result when we sold. This is exactly what we wanted from an Agent.
over 10 years ago
We achieved an outstanding result when we sold. This is exactly what we wanted from an Agent.

We first met Stephen over three years ago when we invited him to value our property and in the intervening time he visited us twice more at our request to update the valuation and discuss the potential of the property. In August this year we decided to put our property on the market and met again with Stephen and Karen after interviewing three other Agents. Stephen and Karen were prepared to offer their advice even though they knew we had an aversion to the particular strategy they advocated. The other Agents seemed to tailor their advice more to comply with our perceptions and fears, rather than advise us based on their knowledge and experience. We achieved an outstanding result when we sold. This is exactly what we wanted from an Agent.

Stephen Bock

Stephen Bock

  4.7   (69 reviews)
Seller review
I would strongly recommend Team BT to any sellers.
over 10 years ago
I would strongly recommend Team BT to any sellers.

Karen and Stephen oversaw the sale of my unit. At all times both were highly professional, courteous and knowledgeable. Their manner in dealing with potential buyers provided me with comfort they would achieve an outstanding result. Their persistence and commitment to succeeded is unique and makes them a first-class sales team. I would strongly recommend Team BT to any sellers.

Stephen Bock

Stephen Bock

  4.7   (69 reviews)
Seller review
Sold in just 2 weeks for a record price for that apartment block
over 10 years ago
Sold in just 2 weeks for a record price for that apartment block

We recently decided to sell our investment property and we honestly could not have been more impressed with Stephen Bock and Karen Terry. Stephen and Karen gave us great advice on every aspect of the sale and even assisted us with styling our 1-bedroom apartment to help us maximise the sale price. We had previously spoken to another agent however, right from the very first meeting we knew that Stephen and Karen were the right agents to handle the sale. They kept in constant contact with us, keeping us informed every step of the way. We felt we were their number one priority throughout the entire campaign, right through to settlement. We were absolutely delighted with the result they achieved when the apartment sold in just 2 weeks for a record price for that apartment block. This far exceeded our expectations. We would have no hesitation in recommending Stephen Bock and Karen Terry for their professionalism, honesty and genuine care in how they conduct their business.

Stephen Bock

Stephen Bock

  4.7   (69 reviews)
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