Jen was a great agent, extremely professional, attentive and responsive; she kept me in the loop and answered/followed up any questions I had. As a buyer I would recommend her services for both sides, for the seller and buyer. Her positivity throughout the process gave great comfort and assurance.
Jen Lin Lau
Jen has done an amazing result selling my apartment in 10days in a pandemic. Jen always was positive from the very start of the campaign to achieve a good result as fast as positive. The communication I received was outstanding. Jen always kept me informed of open for inspections, feedback and interest from buyers. I had a specific price In mind and never thought it could be achieved let alone surpass that figure by $50,000. Jen you are truely amazing thank u. Your happy vendor Justin.
Jen Lin Lau
Faith has sold a lot of properties in the same building and has a lot of knowledge on pricing. She also has a lot of buyers which helped us sold before it went on market and achieved a good price even in the covid period. Overall great experience. We would highly recommend her.
Faith Chang
Jenny is very genuine and although she was operating on behalf of the seller, as the buyer I still felt she had my best interest at heart. She was always contactable and available, even after the sale she helped out with a few things that she didn't really need to. If I decide to sell in the future, Jenny will definitely be my first point of call. I had a great experience with her in a challenging property market and I am thankful.
Jenny Huo
The property was an investment property, that I had previously purchased while I am living and working overseas. I asked the platform to recommend someone who spoke Chinese/Mandarin, as I was busy with work and time difference and needed my parents whom dont speak English to participate in the process. I was also not able to come be in Australia for the transaction and needed all decisions and documentations to be handled online. Jeny was very professional in providing market information and professional advise in our property selling process, followed with detailed instructions on all the documentations needed to finalise the transaction (been overseas, documents needed a lot more than had I been in Australia) . All in all we can't be more happier with Jenny as our agent, I will and have been recommending her to friends and family who will require her services. Thankyou Jenny!
Jenny Huo
Jen is a very professional sales agent who never disappoints you. She is very responsible and detail-minded, keeps updating the market trends and discussing all the responses from potential buyers. She always sets a higher goal than you expected, trying to get the best interests for vendors. She is friendly, reliable and easy to communicate. I am grateful to have her to help through the sales process! I would definitely appoint her to be my sales consultant again and recommend her to any vendor.
Jen Lin Lau
Jackie is an excellent communicator about all the necessary aspects when it comes for selling your property. Always upfront with paperwork or small details. Keeps you informed and updated with what is happening with the property, how many inspections during the week and over the weekend. I am extremely satisfied with him selling my apartment and I strongly recommend Jackie for selling your property as well. Thank you so much Jackie again for your great work and efforts.
Jackie Deng
Faith was the agent for the other party when we bought a property. She went out of her way, both in and out of hours, to answer all our questions and give us comfort in our purchase. Honestly, it felt like she was working on our behalf
Faith Chang
I live in Sydney and had to sell my 3-bedroom apartment in Melbourne during the COVID-19 period. I count my lucky stars to have found Natalia as she has been a professional right from the start. Nothing was difficult for Natalia. I was extremely impressed by how she was able to organise all the work that was needed to prepare our apartment for sale, including repainting, recarpeting, minor maintenance work and property styling, all this on top of the usual property sales work of liaising with the conveyancer, photography and marketing. Natalia was very hardworking, at times I had to tell her to switch off her phone and rest for the evening. She kept me informed at all times and always returned my calls promptly whenever I had a query or concern. I believe Natalia was able to build a good rapport with both the buyer and seller because of her easy going nature. Thank you, Natalia, for all your hard work and dedication, and for achieving a sale price that we were very happy with during this difficult COVID-19 period.
Natalia Susanti
I was keep posted of the whole progress, Jen work through outside normal hour which well accommodate to me who live in city 2 hours behind VIC time, there is instances where she respond my SMS at 10:51pm (12:51am VIC time). The final sale price is slightly below initial expectations, but I trust Jen did her best given the current pandemic situation. Overally, Jen is very professional & I would recommend her to everyone.
Jen Lin Lau
I couldn't recommend Faith enough to anyone looking for an Agent in the Southbank area. Her many years of experience shows through as she has a detailed understanding of the market and a solid bank of previous buyers and colleagues to discuss potential sales with. She gave accurate pricing advice and didn't just 'tell me what I wanted to hear" which other Agents have done in the past. Even with the difficulties of restrictions ongoing throughout the sale, Faith was able to fetch a solid price and facilitated the sale of some furniture to the buyer, even though this would not add to her commission. I was so happy to be able to sell at all during the peak of the restrictions and the price was great given the circumstances, which wouldn't have been achieved if it wasn't for Faith. Her communication style is clear and prompt and was contactable for an update at any time. The most professional and friendly Agent I have ever dealt with; you would be remiss to look anywhere else. I'd like to thank you again for your hard work in selling my property Faith, it was a pleasurable experience even in the most trying of times. Matt Bradshaw
Faith Chang
