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Our reviews

  4.9  
1426 reviewsacross 23 different locations, showing 12.
Seller review
Fabulous Agent
about 6 years ago
Fabulous Agent

I cannot praise Faith Chang enough. She was excellent. About four years ago I was seeking to buy an apartment in Southbank. Faith was present at one of the open for inspections. I met her and gave her my details. She did her best to assist me to find an apartment for me. She was full of energy. She kept me fully informed. She emailed me, telephoned and texted me. I eventually bought an apartment which was being sold by another agency. I felt sorry that I did not buy with Faith, but the apartment which I bought was more suitable for my needs. In contrast to Faith, the agent who sold me my apartment was mediocre and lacked her enthusiasm and work ethic. Four year later, I decided to sell my Southbank apartment. I did not hesitate to call Faith and to ask her to be my selling agent. She had made such a good impression all those years ago, that I could not forget her. She managed the sale of my apartment perfectly. She was professional. She was very hard working. She presented a sales/ marketing strategy which she thought was the most suitable for my apartment. I accepted her advice. Throughout the selling campaign, I was very happy with he efforts. She always kept me informed of the progress and within three weeks she found a buyer. She assisted me in the bargaining process and provided her advice on offers. The property was sold and selling price was excellent. I was thrilled. The entire process was smooth and very successful. I was extremely happy. If you are looking for an agent, do not overlook Faith. She is intelligent, hard working and very professional. I demanded the best. I have had contact with other selling agents. I never met any agent like Faith. I can honestly say that Faith is the best.

Faith Chang

Faith Chang

  4.9   (296 reviews)
Seller review
Outstanding, professional, knowledgeable, excellent communicator and negotiator!
about 6 years ago
Outstanding, professional, knowledgeable, excellent communicator and negotiator!

Outstanding! Jen is a consummate professional, she understands the business of selling and buying properties, she’s knowledgeable, an excellent communicator and negotiator... we struck gold when we were allocated Jen to sell our place.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Buyer review
Very good and friendly
about 6 years ago
Very good and friendly

Thanks very friendly and eager to support

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Seller review
Highly recommended!!
about 6 years ago
Highly recommended!!

Enthusiastic and very professional. I would recommend him to anyone who was looking to purchase a home or sell a home.

Jackie Deng

Jackie Deng

  4.9   (48 reviews)
Buyer review
Straight Shooter and Always Helpful.
about 6 years ago
Straight Shooter and Always Helpful.

From the start Faith understood what we wanted and did her best to see if our requirements matched with that of the vendor's. I especially appreciated the fact that she was frank about what was needed to get the deal done without any of the mind games that can turn prospective clients off. Once signed she continued to follow up and I always felt I was able to ask any questions and she never disappointed.

Faith Chang

Faith Chang

  4.9   (296 reviews)
Seller review
Faith Chang
about 6 years ago
Faith Chang

Faith, was fabulous throughout the sale campaign of our property, her persistence in getting us the right outcome was evidence through her sale strategy and marketing. Her continuous communication kept us well informed and set clear expectations on the opportunities and challenges. I would highly recommend Faith to any future clients.

Faith Chang

Faith Chang

  4.9   (296 reviews)
Buyer review
Natalia was an absolute pleasure to deal with!
about 6 years ago
Natalia was an absolute pleasure to deal with!

My wife and I are from Sydney and were looking to buy in Melbourne. Natalia came recommended from a colleague. Natalia and I had a shortlist of units to inspect throughout the morning as we had other appointments throughout the afternoon. Natalia took us through and in no time understood our needs. Her professionalism and communication skills were most impressive. Her integrity throughout the transaction was incredible. Our time spent in the afternoon with other agents reassured us that Natalia was the right choice. I have no hesitation in recommending Natalia Susanti for any realestate needs.

Natalia Susanti

Natalia Susanti

  4.9   (382 reviews)
Buyer review
Professional and responsive
about 6 years ago
Professional and responsive

It was such a pleasure to have Faith as my real estate agent. She's professional, knowledgeable, very responsive and patient with all my questions throughout the transaction. She acted quickly, followed through with all requests and had both parties' interest at heart. I would recommend friends and family who are looking for apartments in Southbank to contact Faith :)

Faith Chang

Faith Chang

  4.9   (296 reviews)
Buyer review
My experience working with Jenny Huo
about 6 years ago
My experience working with Jenny Huo

Jenny exhibit a high level of professionalism, she provided satisfactory response to all questions I raised in a timely manner and provided clarity each time I need it. Jenny also provides me with several options that made signing of all paper work quick and easy.

Jenny Huo

Jenny Huo

  4.9   (114 reviews)
Seller review
Jen is fantastic to deal with!
about 6 years ago
Jen is fantastic to deal with!

Jen recently sold my apartment in Melbourne. I want to commend the work that Jen has done for me. She has been fantastic! Very professional, available at all times, immensely focused and very personable. On top of this, she managed to negotiate for me a price I did not expect to reach.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Buyer review
Jen is truly a 5-star agent
about 6 years ago
Jen is truly a 5-star agent

Jen is truly a 5-star agent who helped us buying our 1st home. The most important things I liked about Jen were her friendliness, politeness, attention to resolve any queries instantly. I would like to appreciate her genuine efforts to help us beyond normal working hours. Her services were excellent, well organized and highly professional. We feel very lucky to have Jen to guide us right from the beginning and helping avoid 1st home buyer's anxieties. Jen and MICM have won our hearts. Thank U :-)

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Seller review
Best agent
over 6 years ago
Best agent

Jenny is very professional and trustworthy.

Jenny Huo

Jenny Huo

  4.9   (114 reviews)
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