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  4.9  
1426 reviewsacross 23 different locations, showing 12.
Seller review
Sale ! Sale Sale !
over 6 years ago
Sale ! Sale Sale !

Please accept this letter as my highest recommendation for Faith Chang. Branch Manager & Licensed Estate Agent at MICM Real Estate. My wife and I have had great pleasure in having had the opportunity to have Faith Chang take ownership of the immense task of selling our property for us in such a challenging Property Market. Faith developed a good working relationship with us and we were amazed with her full commitment and positive attitude to achieve a sale and attain best possible price for us. We were impressed with Faith’s total honesty and appraisal on the property and she was never afraid to recommended positive actions required on the property to make it more attractive in the market. Another impressive characteristic displayed by Faith is her excellent level of Customer Service. Extremely professional at all times and always kept us informed on progress every step of the way. This gave us the peace of mind that Faith had total control on the sale and also was very proactive in searching for prospective buyers. Faith definitely has displayed a very high standard of work ethics. And my wife and I felt very comfortable communicating with Faith and more so we felt she is a person who we can trust as due to our busy work schedules basically entrusted Faith to manage the whole end to end of the sale process which she accomplished very successfully and was able to meet all the deadlines set for the sale and managed all the Legal Conveyancing for us. We would give Faith our highest recommendation. She demonstrated excellent knowledge on the property market and has great professional relationship building skills. Faith is one of the most respected Licensed Estate Agent in town and we would not hesitate to utilize Faith’s Estate Agent services in the future.

Faith Chang

Faith Chang

  4.9   (296 reviews)
Seller review
Jackie acted as our agent to successfully sell our apartment in Southbank.
over 6 years ago
Jackie acted as our agent to successfully sell our apartment in Southbank.

At our initial consultation with Jackie to discuss selling our apartment it was evident he was very knowledgeable in his field of expertise. He provided us with market data detailing current values and sales. We felt confident in agreeing to his suggestions of: the property value; the value of staging the apartment; and, the best time to advertise online. The property sold within 4 days providing us with an offer more than expected given the market climate. His communication skills are excellent! We would have no hesitation in recommending Jackie to other clients. Thank you Jackie.

Jackie Deng

Jackie Deng

  4.9   (48 reviews)
Seller review
Experienced, enthusiastic, knowledgeable and highly recommended!
over 6 years ago
Experienced, enthusiastic, knowledgeable and highly recommended!

This was the first time I had sold a property so was quite apprehensive about getting the best outcome for me. Jen from the first email/phone call gave the impression that she was experienced & enthusiastic about selling my flat. I followed her advise regarding staging & pricing as she explained the reasons for it in an easy to understand way. She kept me up to date with everything that was happening with the property which sold within a week. I would highly recommend Jen from MICM.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Buyer review
Very responsive
over 6 years ago
Very responsive

Very responsive to all communications and had all the information that I required.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Buyer review
Jen was exceptional!
over 6 years ago
Jen was exceptional!

Jen was exceptional...warm, friendly and prompt with all messages and correspondence. I would highly recommend Jen as an agent!

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Buyer review
Very professional and helpful
over 6 years ago
Very professional and helpful

Natalia was acting as vendor's agent, but was very helpful to me as purchaser. Her professionalism and can-do attitude helped ensure the sale and settlement process was as smooth as possible. Would definitely recommend Natalia's services.

Natalia Susanti

Natalia Susanti

  4.9   (382 reviews)
Seller review
Great customer service and achieved great outcome for the seller
over 6 years ago
Great customer service and achieved great outcome for the seller

It was a pleasure for Jen to represent my property for sale. She has a great customer service and provided professional consultation to achieve the best sale outcome. She helped to organise everything from painting to staging the furniture. She planned the marketing campaign and provided regular updates and reports throughout the sale process. I was pleased with the sale results. I would not hesitate to recommend her to anyone.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Buyer review
Happy first home buyer
over 6 years ago
Happy first home buyer

This apartment is the first for me without much knowledge of the property market. Qiao and her colleagues were knowledgeable and patient, guiding me through every steps of the process. She also actively seeking solutions for the small issues with the apartment.

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Buyer review
Professional
over 6 years ago
Professional

Jen was very professional and helpful every step of the way during the whole process. Her knowledge toward current Real Estate market was delightful to listen to and it definitely helped me to clear my vision. Also she ensured she understood my needs and requirements on the future property to make sure I am not drifting away from suitable options. Thanks again Jen for assisting on purchasing the new property. I would recommend her to any of my friends/family who is searching to buy.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Seller review
Exceptional service
over 6 years ago
Exceptional service

Natalia's experience in the Southbank property market was important in pricing my property for sale and getting a deal done in quick time. She was always contactable and kept me up to date throughout the process

Natalia Susanti

Natalia Susanti

  4.9   (382 reviews)
Buyer review
Natalia Susanti Great Professionalism
over 6 years ago
Natalia Susanti Great Professionalism

From day 1 Natalia has been providing the best service to me as a buyer. Equipped with very good market knowledge and also promptly replying with the requests for multiple inspections have made my experience with Natalia a very good one. I have great confidence that the settlement will be carried out smoothly with Natalia’s aid and professionalism.

Natalia Susanti

Natalia Susanti

  4.9   (382 reviews)
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