My wife and I are from Sydney and were looking to buy in Melbourne. Natalia came recommended from a colleague. Natalia and I had a shortlist of units to inspect throughout the morning as we had other appointments throughout the afternoon. Natalia took us through and in no time understood our needs. Her professionalism and communication skills were most impressive. Her integrity throughout the transaction was incredible. Our time spent in the afternoon with other agents reassured us that Natalia was the right choice. I have no hesitation in recommending Natalia Susanti for any realestate needs.

Natalia Susanti

star   4.9   (388 reviews)

It was such a pleasure to have Faith as my real estate agent. She's professional, knowledgeable, very responsive and patient with all my questions throughout the transaction. She acted quickly, followed through with all requests and had both parties' interest at heart. I would recommend friends and family who are looking for apartments in Southbank to contact Faith :)

Faith Chang

star   4.9   (296 reviews)

Jenny exhibit a high level of professionalism, she provided satisfactory response to all questions I raised in a timely manner and provided clarity each time I need it. Jenny also provides me with several options that made signing of all paper work quick and easy.

Jenny Huo

star   4.9   (114 reviews)

Jen recently sold my apartment in Melbourne. I want to commend the work that Jen has done for me. She has been fantastic! Very professional, available at all times, immensely focused and very personable. On top of this, she managed to negotiate for me a price I did not expect to reach.

Jen Lin Lau

star   4.9   (433 reviews)

Jen is truly a 5-star agent who helped us buying our 1st home. The most important things I liked about Jen were her friendliness, politeness, attention to resolve any queries instantly. I would like to appreciate her genuine efforts to help us beyond normal working hours. Her services were excellent, well organized and highly professional. We feel very lucky to have Jen to guide us right from the beginning and helping avoid 1st home buyer's anxieties. Jen and MICM have won our hearts. Thank U :-)

Jen Lin Lau

star   4.9   (433 reviews)

Jenny is very professional and trustworthy.

Jenny Huo

star   4.9   (114 reviews)

Please accept this letter as my highest recommendation for Faith Chang. Branch Manager & Licensed Estate Agent at MICM Real Estate. My wife and I have had great pleasure in having had the opportunity to have Faith Chang take ownership of the immense task of selling our property for us in such a challenging Property Market. Faith developed a good working relationship with us and we were amazed with her full commitment and positive attitude to achieve a sale and attain best possible price for us. We were impressed with Faith’s total honesty and appraisal on the property and she was never afraid to recommended positive actions required on the property to make it more attractive in the market. Another impressive characteristic displayed by Faith is her excellent level of Customer Service. Extremely professional at all times and always kept us informed on progress every step of the way. This gave us the peace of mind that Faith had total control on the sale and also was very proactive in searching for prospective buyers. Faith definitely has displayed a very high standard of work ethics. And my wife and I felt very comfortable communicating with Faith and more so we felt she is a person who we can trust as due to our busy work schedules basically entrusted Faith to manage the whole end to end of the sale process which she accomplished very successfully and was able to meet all the deadlines set for the sale and managed all the Legal Conveyancing for us. We would give Faith our highest recommendation. She demonstrated excellent knowledge on the property market and has great professional relationship building skills. Faith is one of the most respected Licensed Estate Agent in town and we would not hesitate to utilize Faith’s Estate Agent services in the future.

Faith Chang

star   4.9   (296 reviews)

At our initial consultation with Jackie to discuss selling our apartment it was evident he was very knowledgeable in his field of expertise. He provided us with market data detailing current values and sales. We felt confident in agreeing to his suggestions of: the property value; the value of staging the apartment; and, the best time to advertise online. The property sold within 4 days providing us with an offer more than expected given the market climate. His communication skills are excellent! We would have no hesitation in recommending Jackie to other clients. Thank you Jackie.

Jackie Deng

star   4.9   (48 reviews)

This was the first time I had sold a property so was quite apprehensive about getting the best outcome for me. Jen from the first email/phone call gave the impression that she was experienced & enthusiastic about selling my flat. I followed her advise regarding staging & pricing as she explained the reasons for it in an easy to understand way. She kept me up to date with everything that was happening with the property which sold within a week. I would highly recommend Jen from MICM.

Jen Lin Lau

star   4.9   (433 reviews)

Very responsive to all communications and had all the information that I required.

Jen Lin Lau

star   4.9   (433 reviews)

Jen was exceptional...warm, friendly and prompt with all messages and correspondence. I would highly recommend Jen as an agent!

Jen Lin Lau

star   4.9   (433 reviews)

Natalia was acting as vendor's agent, but was very helpful to me as purchaser. Her professionalism and can-do attitude helped ensure the sale and settlement process was as smooth as possible. Would definitely recommend Natalia's services.

Natalia Susanti

star   4.9   (388 reviews)