Robbie was incredibly professional throughout the process of selling our home. His knowledge of where the market was at, at the time was great. Robbie’s down to earth nature and honesty was refreshing. We have now bought and sold with Robbie and we would definitely recommend his services.
Robbie Witt
Most happy to speak on behalf of Matt Hawkins, an Agent we had by association. he was selling the house we purchased. Must admit I have not been a big fan of the Industry, always viewed it as a bit verbose, self serving and the costly for what you get. That opinion for main stream real Estate Agencies has not changed. Additionally I have found most Agents a bit the same, verbose, keen on a sale at all cost and to hell with the needs of the seller and buyer. Many of them are more keen on marketing themselves and not the property. Happy to report Matt has blown that perception out of the water. This bloke is very grounded, open, honest and comes across as a real facilitator with an agenda of win-win for the seller and buyer. Now that is what you want in an Agent. No use one party going away from the deal disgruntled. Now I will admit that some of the buying process was painful but Solicitors and owners were the proverbial thorn in the side, not the agent. We had a number of property viewings and a ton of questions for Matt. The answers were succinct, on point and when it was difficult, he got back to us. Although he was working for the interests of his vendor, you never felt a situation of "this is the property, take in or leave it". Matt was keen to consider you an equal partner in the selling and buying equation. I am keen to engage with thinking and situation aware Agents. It was good that he took an interest in our situation and tailored his responses and feedback to the seller with my needs in mind. At the end of the day, keeping the person on side that is going to spend a gazillion dollars and get you a sale is important. Lastly, when the deal is done, cash is paid and no benefit or gain is apparent you can seperate the good Agents from the average. I called him for favours long after the event and I got the same helpful and engaged response. That rates and is worthy of serious praise. Well done Matt.
Matt Hawkins
Chris is enthusiastic about the sale of our property and always kept me informed of the Process. I would highly recommend Chris and his team to anyone thinking of selling their Property
Chris Edmondson
Robbie and his team offer exceptional customer service across all areas of selling your property.
Robbie Witt
Our experience with Robbie, Tom and the team at NGU has been nothing but exceptional. Their communication and service are what set them apart from other agents. Thank you for being apart of the projects we have delivered recently.
Robbie Witt
We were looking for a property after selling in Toowoomba, stumbled across one in Highfields that Matt was marketing. I have always had a somewhat indifferent attitude to Real Estate Agents, possibly due the air headed ones who think they are gods gift to marketing, the industry and the wider community. Thankfully Matt was the exact opposite, he came across as very down to earth, relatable and interested to help progress the sale. Whilst we acknowledge he was working for the vendor he didn't exude a "this is the property, take it or leave it" attitude. He always came across as trying to get a win win result for the seller and buyer. He was polite, accessible, always got back to us and chased up issues. You can tell if an Agent is genuine by the support and responses you get after the deal is done. Even a week after settlement he was willing and able to quickly answer our question. He has restored my faith in the general ethics of Agents and I commend him very enthusiastically. Good work Matt.
Matt Hawkins
We were contacted by Matt asking if we wanted to sell. Matt arranged viewing for three parties, offer put on table and excepted. No advertising was needed as property was sold off market with great results. Would deal with Matt again as he has a great knowledge of the local area.
Matt Hawkins
There would be no hesitation in recommending Matt to any prospective seller or buyer as his professionalism is second to none
Matt Hawkins
The whole process of selling our property and purchasing a property went seamlessly well with Matt keeping open, honest and regular communication throughout. He is a great mediator, who goes above and beyond the needs of his clients. If you are looking for a real estate agent to purchase or sell, Matt comes highly recommended. Matt is a true professional and a genuinely nice person who radiates integrity and honesty and you would be hard pressed to find a better agent. The team at NGU have been excellent.
Matt Hawkins
I can highly recommend Matt as an agent to buy or sell your most valuable asset. He is very professional, maintains clear communication throughout the process and has a thorough knowledge of the housing market in the Darling Downs area. He's also very personable and a pleasure to work with. We were well informed after each open home , and he provided some valuable advice. His energy and enthusiasm make it an easy choice to employ Matt.
Matt Hawkins
Matt went above and beyond for us when going through the process of buying our house. From previous experience we had found agents tend to disappear once the contracts have been signed, but Matt always made himself available to discuss any concerns we had, maintained contact throughout the whole settlement period and provided professional and quality advice where needed. 10 out of 10 will be recommending Matt to everyone we know. Thanks for everything Matt!
Matt Hawkins
Robbie’s determination and work ethic is incredible together with his knowledge of the market. He is very professional and maintains clear communication throughout the process. Even during covid 19 Robbie and his team’s ability to get maximum results in selling our home was amazing and went above and beyond our expectations. We have now sold and bought a home through the agency and would highly recommend Robbie and his team.
Robbie Witt
