We had, really, very little communication with Sean as the process was extremely smooth and professional. He was always clear and concise with what was needed while remaining friendly and helpful, and was patient and understanding with questions, even late on a Monday night when we weren't expecting a response until the morning. Thank you.
Sean Muxlow
Whilst we were not obliged to take Jackies advice, the purpose of engaging a good agent is to ensure that you have expert guidance and representation in your best interest. Jackie is concerned only with her own interests - which is not necessarily selling your home for the best possible price. Jackie declined offers on our property without our knowledge or consent. She disregarded our (warranted) concerns about the initial contract, advised us to extend the finance clause whilst failing to disclose that the purchasers finance application was unsuccessful, then she pressured us into signing a mutual termination agreement without having official confirmation that the finance had been declined. However it was the advice that we accepted from Jackie that cost us the most. Jackie advised us to renovate our kitchen, paint our house, re-carpet the bedrooms, move out and have the house professionally staged - all prior to selling. She assured us we would quadruple our investment. Whilst her strategy sounded good, she had one strategy - sell it quickly. This resulted in us paying (on top of the expected outlay for renovations) 2 mortgages, plus regular garden upkeep, maintenance and travel costs, for 6 months when the initial contract fell through. We then had to decide whether to extend the professional staging contract (at additional cost) over the Christmas period when everyone is on holidays, or accept an offer lower than multiple previous offers made for our property. Since the initial contract fell through, Jackie has not communicated with us, instead delegating her husband or another agent to communicate with us and attend open inspections. She had one strategy and no backup plan when her initial strategy fell through. Working with Jackie to sell was an incredibly stressful experience. I do not recommend it.
Jackie Bayly
Sean has gone above and beyond throughout the entire process of buying a property to the endless questions he answered start to finish. He knows how to handle sales for positive results for vendor.
Sean Muxlow
David was incredibly supportive throughout the process of selling our house and buying our new home. We’re an older couple and David treated us like his own family, always ensuring we were comfortable and updated on exactly what was going on. His knowledge of the market is second to none and all his recommendations bore fruit, ensuring we achieved our goals both in selling our house and buying our new one. A process that could have been incredibly stressful was made fun! Purely thanks to David’s easy going nature.
David Liston
With the emotional rollercoaster that is selling your house, Valerie supported us every step of the way. Her wealth of knowledge and her array of selling tactics, she not only guided us and reassured us, but she also stuck to her strategy and got us what we wanted/needed. Thank you.
Valerie Timms
Amity is personable, tenacious, meticulously detail-orientated, and did a wonderful job with her team of presenting our home in the best possible light. Was very accommodating about our preference to sell to an owner-occupier, which we appreciated.
Amity Dry
Right from our first meeting with Sean he made us feel comfortable and confident that he was the right person to sell our family home. His advice, guidance and open communication ensured we were always kept informed. I would recommend Sean to anyone who is looking to sell their property!
Sean Muxlow
Currently am working with David to purchase a property and he has been great at communicating all aspects of the sale and process. David is quick to respond to queries and has been a great help through the buying journey.
David Liston
David’s level of professionalism, knowledge & caring is a cut above the rest. He understands that selling your home is a stressful time and is incredibly supportive throughout the whole process. Having “interviewed” 3 real estate agents, I decided to go with David and honestly could not be happier with my choice. I cannot recommend him highly enough to anyone looking to sell their home.
David Liston
I have to hand it to Ouwens Casserly Real Estate at Lonsdale, they are a group of the most diligent, professional & caring teams I’ve ever come across. I knew from the second I met Sean he was the only person for the job. He’s authentic, realistic, caring, compassionate, and most of all his genuine nature is so refreshing. Nothing was ever too much hassle. Sean, Susan & Simone worked tirelessly and all played such an instrumental part in the closing of this very difficult chapter after the passing of my much loved father. They eased such a great burden by gaining a quick sale and achieved an exceptional price for the property all the while providing me and my mother a seamless service. I was keep well informed and made to feel reassured & confident every step of the way. No words can express the gratitude I feel toward Sean & his incredible team, they are one in a Million!
Sean Muxlow
Nick and his team handled the sale of my deceased father's home with compleat professionalism. My sister's and I were treated with kindness and respect during a sad and difficult time. Nicks knowledge of our town, Normanville, helped to sell the property within 2 weeks.
Nick van Vliet
Sean and his team were great to deal with. Communicating was easy and everyone was very professional but personable. We had a tricky scenario as we had to wait for probate. But once probate was granted, we settled a couple of days later.
Sean Muxlow
