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Our reviews

  4.9  
507 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, local expert, supportive, well-prepared, friendly, clear communication, responsive.
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Tenant review
Friendly, personable and helpful
over 3 years ago
Friendly, personable and helpful

The team at Petrusma have been so friendly, personable and helpful. Their communication is always timely and professional. They have been really understanding of our circumstances and made the process of finding our new home easy.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Fantastic, responsive Service
over 3 years ago
Fantastic, responsive Service

Ruby our rental consultant has been fantastic throughout our previous tenancy and through the re-letting process. She is very responsive via email and addresses concerns quickly and efficiently. We highly recommend her services, and that of Petrusma property more broadly.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Don’t understand what you need here
over 3 years ago
Don’t understand what you need here

A propertywmanager was recommended by one of the directors. The recommendation was excellent. The moment contact was made this property manager went beyond what you would expect. There is an old saying:- “you only have to do what you say you’re going to do & this person did not let me down. Her name is Ruby Foster.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Excellent Service
over 3 years ago
Excellent Service

Ruby was fantastic in throughout the process, from processing our application, writing out the lease and explaining how we would go once everything was set. Key collection interview has already been set and look forward tooving into our the new property.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Good experience with Petrusma
over 3 years ago
Good experience with Petrusma

Petrusma wa really great company comes to lease their property. I had a great experience ever . Very professional and friendly. Iam very proud to tell anyone who is looking for accomodation that if you meet their criteria please go ahead . Never had any problem at all. Come to inspection we great each other and laugh while they are doing their job. Iam very satisfied with their service . Thei r staff are very good comes to communication and fast service they never disappoint. They work hard and provide the best outcome it could be email or calls .Keep it up the good work.#Petrusmaisthebest.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Great job Team Kendall and Alex
over 3 years ago
Great job Team Kendall and Alex

Many thanks again to the team at Petrusma Property, in particular Kendall and Alex, to seamlessly transition the property for a new tenant. Communicated with us each step of the way, looked after everything that was needed to get the property ready, and provided a quick turnaround to get the property leased again.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Wouldn't hesitate in recommending Petrusma
over 3 years ago
Wouldn't hesitate in recommending Petrusma

The team at Petrusma New Town are about as professional as they come. They have managed our investment property for a little over a year now and we have not had to lift a finger or ever worry about the house. They have been so proactive and when an issue arises, have given options on how to handle it that have been excellent for both cost effectiveness, but also in keeping the tenants happy. Rent reviews are regular and in line with current market conditions. Aislinn and Lisa are a dream team and I would recommend their professional management to anyone who was in need of excellent service for their rental property. 10/10

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Excellent service & communication
over 3 years ago
Excellent service & communication

Was really impressed by Lisa and the team's high service levels and ability to communicate well when no doubt busy.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Prompt communication and very kind managers
over 3 years ago
Prompt communication and very kind managers

All of the managers we met and communicated were super kind. We were given offer when we havent inspected the property yet, so my husband requested the inspection and the manager happily organised the inspection the next day. Thank you for the service and we look forward to building good relationship as tenants and property agent.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Absolutely Incredible!
over 3 years ago
Absolutely Incredible!

Asha has done an incredible job with helping us move in and get everything sorted considering this is our first rental. Asha has also gone above and beyond with everything. For example, she offered to come show my partner's family the apartment the Friday before we got the keys.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Property lease
over 3 years ago
Property lease

Made the process for securing my rental very easy and have been well informed.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Lisa Gifford - management of rental property.
over 3 years ago
Lisa Gifford - management of rental property.

Very professional agent. Offered good advice and guidance re rent, tenant selection etc. However, Lisa’s best quality as an agent is her attention to detail and efficiency. We had asked our last agent to contact the owners of the upstairs unit re having the gutter cleaned, two years later nothing had happened, Lisa attended to the matter within the first week of taking the management of our property.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
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