Shelley is an amazing agent dedicated to providing clients with the best service. She’s honest, reliable and easy to talk to.

Plan A Property Group

star   5   (76 reviews)

Shelley is Always so on to it, so quick to attend to anything needed. Knows her stuff and the industry better than anyone! I always feel so well looked after, and in very capable hands!

Plan A Property Group

star   5   (76 reviews)

Shelley is fantastic! She is across all the detail, very proactive, easy to deal with and always pleasant. Her passion is obvious and she is by far and away the best property manager I have had. I wouldn't hesitate recommending her to anyone.

Plan A Property Group

star   5   (76 reviews)

Our experience as tenants with Shelley couldn't have been better. Seriously! We have never actually felt like like customers from a real estate agent. Shelley is extremely responsive with any request and always courteous. Shelley has our highest recommendation.

Plan A Property Group

star   5   (76 reviews)

Shelley and Craig did an excellent job leasing my property in a difficult economic situation. The pandemic shutdown in NSW caused my tenants to lose their employment and wanted to break the lease and leave. Shelley negotiated terms with the tenants to exit the lease and managed my landlord insurance claim for the event. Shelley and Craig helped me to quickly have the apartment repainted by a reliable and affordable painter, as well as helping with repairs. Despite the difficult rental market, they attracted high quality tenants to begin a new lease on the property shortly after it was put back on the market. I can't recommend Shelley and Craig highly enough. Thank you!

Plan A Property Group

star   5   (76 reviews)

During a difficult period for both Landlords and Tenants alike, Shelley did a fantastic job in being able to adapt and respond to an unprecedented situation (Covid – 19) her professionalism and personal manner ensured she was able to navigate all situations presented and still be able to deliver excellent results

Plan A Property Group

star   5   (76 reviews)

We discovered Shelley Bays through word of mouth and decided to use her "boutique" services rather than one of the bigger leasing agents in the local market. From the start she was exceptional at communicating with us and guiding us through the various processes in listing our property all the way to securing a great tenant. One of our key requirements was to be able to lean on the expertise of a local letting agent for advice and how best to position our property to secure the best rental return and tenant. Shelley Bays performed flawlessly on all counts

Plan A Property Group

star   5   (76 reviews)

Shelley recently rented out my apartment in Maroubra. She has been looking after my property for some tests now. She was extremely flexible, helpful, friendly and always available and accessible by phone. She and partner Craig are always ready to give service over and above what is required, no task being too much trouble. I wouldn’t have any other agent managing my property and that of my family members. Thanks Shelley and Craig

Plan A Property Group

star   5   (76 reviews)

Shelley was wonderful! Leased our unit during a difficult time. Was very professional, honest and easy to talk too. Highly recommend.

Plan A Property Group

star   5   (76 reviews)

Shelley did a fantastic job for us getting our 3 bedroom unit in Clovelly to market and rented very quickly in these trying times, nothing was too much trouble. Shelley is very well organised and anyone looking to secure a property agent with a very much "say and do" attitude cannot look any further than shelley.

Plan A Property Group

star   5   (76 reviews)

Shelley and her team provide a dedicated and personable touch to property management. Their in-depth knowledge of the industry and regular updates help to provide the comfort I want in a property manager.

Plan A Property Group

star   5   (76 reviews)

Shelley and her team offer a level of professionalism and service that is quite uncommon. Highly recommended.

Plan A Property Group

star   5   (76 reviews)