You communicate with the owner not changeable staff who provides impeccable service.

Plan A Property Group

star   5   (76 reviews)

Shelley was so helpful with helping me find the right tenant for my property. Within a week we had someone ready to move in. Would highly recommend Shelley and her agency :)

Plan A Property Group

star   5   (76 reviews)

Very happy with Shelley, she was quick and efficient with finding a good tenant. Communication and excellence 10/10 Can highly recommend

Plan A Property Group

star   5   (76 reviews)

When leasing your family home it can be an emotional and stressful time and sometimes you dont know exactly what you need but you know you want it done right. Shelley gave us such confidence & peace of mind about our property. We couldnt recommend her highly enough!!

Plan A Property Group

star   5   (76 reviews)

Shelley has been great since I applied for my property. She has been super helpful and made it as smooth as possible moving into my new home. I would highly recommend her to anyone that needs a property manager.

Plan A Property Group

star   5   (76 reviews)

From the moment she came in to present her business through to the campaign and management of our property, Shelley’s service is top notch. She’s blown us away with her effectiveness, attention to detail but mostly her communications skills are superb and she is always one email or call away from you with a very prompt response. She leaves no stones unturned and goes to great lengths to do an exceptional job both for the landlord and for the tenant. Besides her management skills, Shelley understands the human side of a business relationship and is a very pleasant person to talk to. We feel safe that our property is being managed by her and her team. Thanks for your time dedication and commitment, Shelley. The space of rental management is littered with bad examples and you’re there to prove that it is possible to provide excellence in this space ! Keep up the excellent work and if you’re looking for a top notch service, needless to say, that we recommend Shelley highly!

Plan A Property Group

star   5   (76 reviews)

Shelley is a very down to earth hands on agent with a great knowledge of the area. Communication was excellent and she goes above and beyond with client service. I would highly recommend One Agency!

Plan A Property Group

star   5   (76 reviews)

Shelley is knowledgeably, reliable and extremely prompt with her communication. Shelley had assisted me every step of the way with renting out our house and answered all my queries. Shelley goes above and beyond as an agent and I have no doubt that out House is in great hands. I would recommend Shelley for anyone looking to rent out of their house.

Plan A Property Group

star   5   (76 reviews)

Shelley, to be honest I was not sure if you could be able to pull this off in such a short time & bad time of the year - finding tenants for us just before x mass , but you certainly did it & did it very well. I will recomend your engency to family & friends with no hesitation.

Plan A Property Group

star   5   (76 reviews)

We decided to rent out our home as we needed more space for our growing family, so we met with a few local agents. As soon as we met Shelley, it felt right from the start. Going beyond her great nature and enthusiasm for what she does, she understood what we were after, the points of difference of our property, and the importance of customer service. From the moment we engaged her services, there has been no stress. Arranging inspections, to tenant selection and placement, Shelley made the process so easy. And she got the price we were after within one week! Thank you Shelley and One Agency for making this a breeze! Highly recommended!

Plan A Property Group

star   5   (76 reviews)

I like to express my deepest thank you to Shelley as she recently helped me to let out my investment property in this tough market in less than 2weeks. I had to changed my agent to One Agency to achieve this result. What I feel that plays the crucial role that she can let this unit out is Service. Shelley really listen to her clients, always engage,communicate and she is working together with you to achieve results. I really believe in her can do attitude and makes me feel positive that I can also achieve results. I really salute her efforts and her time and you all can trust Shelley that she does provide excellent service and she delivers results. I believe Service is everything to be in a winning business. I believe that One Agency will continue to prosper as it believes that service is the heart of every thing.

Plan A Property Group

star   5   (76 reviews)

One Agency prioritises their clients’ needs in a fair and very efficient manner. Shelley is always quick to respond and is more than happy to help in any way possible. She is honest, realistic and fair and always does her best to ensure both client and tennant are satisfied and happy. A pleasure to have Shelley managing my property!

Plan A Property Group

star   5   (76 reviews)