From the very first phone call, Mark was understanding, patient, flexible and incredibly knowledgeable. He worked around us every step of the way, always making himself available to take calls, answer questions and explain things whenever we needed. His professionalism, friendliness and extensive local knowledge made the entire process so much easier. His impressive client base also meant we were able to achieve a smooth off-market sale much sooner than we could have hoped. Mark was genuinely willing to go above and beyond throughout the entire process. He made everything seamless and hassle-free, willing to work around stylists, photographers and our schedule to make sure everything was as easy as possible for us. We couldn’t recommend Mark highly enough. He is exactly the kind of friendly, professional and trustworthy person everyone hopes to deal with when selling or buying a home. I am incredibly grateful for all his help, local expertise and genuine care taken throughout this process and look forward to hopefully working with him again in the future.

Mark Poole

star   4.9   (399 reviews)

We couldn’t have been happier with Mark. From the very beginning, he was friendly, approachable and incredibly easy to deal with. His communication was excellent — we always knew what was happening, and he was quick to respond whenever we had a question. The whole process felt smooth and well managed, and we were thrilled with how quickly the property sold. Mark made what could have been a stressful experience feel straightforward and positive. We’re very grateful for all his help and would happily recommend him to anyone looking for a knowledgeable, reliable and genuinely authentic real estate agent.

Mark Poole

star   4.9   (399 reviews)

Being an "empty nester", I wanted to sell my family home and envisaged another family being able to fill it again with happy noise. On meeting Mark I felt he was the right person for the job: - he did not set unrealistic expectations or try and talk me into selling fast (his record spoke for itself); he treated me as the intelligent human I am; accommodated some quirky questions and requests; was completely upfront about not only the state of the market, but the kinds of people who would be genuinely interested in my beloved house. Sixteen days later, Mark secured an offer from a lovely family who needed a larger space. If you want an intuitive local with exceptional knowledge and understanding of the market, Mark is your agent.

Mark Poole

star   4.9   (399 reviews)

Responded on first day of contact Great communication skills and understanding of our situation, Discreet, supportive and professional in his attitude In depth market knowledge Mark has a great ability to negotiate best outcome for his clients Our go to estate agent in the mountains

Mark Poole

star   4.9   (399 reviews)

Mark made us feel comfortable from the beginning, gave us a realistic price expectation, gave guidance throughout while listening to and inviting our wants and needs. Sold the place super fast for close to top of price guide, which is unusual in this market. No hesitation in recommending Mark to anybody who wants an honest agent who gets results. He’s the kind of agent you want to buy house through. Even helped us with useful info for buying our next place, at all hours, even if he wasn’t the selling agent.

Mark Poole

star   4.9   (399 reviews)

Mark is such a great person to deal with. He was exceptionally well prepared with market information and insight into the local housing market. His advice and understanding of what we wanted was well communicated and his attention to detail outstanding. He gave us a well thought out starting price range and then he achieved a very quick sale at a price above what we expected. At all times Mark kept us up to date with the progress of our property sale and checked in to see how we were going with getting ready to move. I would recommend Poole Property to anyone looking to sell their property in the Blue Mountains! Love you work Mark. Gaynor and Nigel

Mark Poole

star   4.9   (399 reviews)

Having bought my house through Mark years ago, I knew that I wanted an agent who was there for me , who was genuine, who cares and is knowledgeable of the mountains property market. I’ve dealt with the larger agents in the mtns and have come away disappointed. So it was a very easy choice for me. From my initial contact to the day my house sold I never felt pressured by Mark, but rather always felt supported and confident that I was in good hands and would achieve the results I was after. Which is exactly what happened and on this basis could not recommend Mark more highly. Thanks so much Mark!!!

Mark Poole

star   4.9   (399 reviews)

Our situation was not straight forward we had hoped to sell the house in October. We had to wait till February. Thru all of this Mark communicated with us. Whilst he was always professional it was much more. I relied on his local knowledge for a variety of people to help get the house ready for market. Once the house was for sale he brought buyers to view the house the first day. It was such a quick sale with the house selling in a matter of days. We were happy with the sale price. Mark came recommended thru some friends in the area. We were so pleased with his overall professionalism and very personal and kind demeanour. Worthy of his 5 star status.

Mark Poole

star   4.9   (399 reviews)

All was going really well with the sale until it came to the cooling-off period. I didn't launch a builder's report, when I bought the property three years before. A foolish but not, as we all discovered, an irretrievable mistake. Thanks to Mark, everyone involved brought a willingness to the table; cool heads and good hearts prevailed in the challenging period that followed. If the situation hadn't already had a foundation of generosity, trust, professionalism and experience, when the cooling-off began, the sale probably wouldn't have happened. The fact that it did is an attribute both to the purchasers, the house and to Mark's commitment and willingness to find a solution where others would walk away.

Mark Poole

star   4.9   (399 reviews)

I couldn’t be happier with the outstanding job Mark Poole from Poole Property did in selling my home. Mark demonstrated professionalism, deep market knowledge, and a genuine commitment to achieving the best possible result. His communication was excellent throughout the entire process kepting me informed, offering clear advice and was always available to answer any questions. Mark’s marketing strategy was good, presenting my property beautifully. His dedication and attention to detail was excellent and he ensured everything ran smoothly. I would highly recommend Mark to anyone looking for a knowledgeable, trustworthy, and results-driven real estate professional.

Mark Poole

star   4.9   (399 reviews)

Mark’s professional knowledge and calming manner

Mark Poole

star   4.9   (399 reviews)

Couldn’t fault Mark. On the ball - returning msg’s, keeping me update to date with even the smallest change! He is pleasant to deal with and just acts like a real human which differs from many real estates I have dealt with!

Mark Poole

star   4.9   (399 reviews)