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Our reviews

  5  
70 reviewsacross 18 different locations, showing 12.
almost 2 years ago
Mark is an EXCEPTIONAL real estate agent and a genuinely good human!

We were fortunate to buy our first home in Winmalee from Mark several years ago (coming from out-of-area). Since then he has been our go-to for all things real-estate; providing appraisals, giving us knowledge of the local market, advising us on renovations, connecting us to local contractors, and playing match-maker to eventually help us find a new home for our growing family. His patient and long-term approach has amounted to us selling our first house for a great price, and also securing our dream home in a best-case-off-market-scenario. We could not be happier! What really sets Mark apart is his emotional intelligence. He listens deeply and delivers on what is truly important to you. He finds creative solutions to get the best outcome for everyone involved. And he is thoughtful about managing everyone’s emotions during what can be a very stressful time. We highly recommend Mark to anyone buying or selling in the Blue Mountains!

Mark Poole

Mark Poole

  4.9   (399 reviews)
almost 2 years ago
Great experience that was proven……..

Mark has an intimate knowledge of the property market and a wide data base to draw from, we found his open honest communication was refreshing and his determination to drive a result for us was awesome..

Mark Poole

Mark Poole

  4.9   (399 reviews)
almost 2 years ago
Just sensational and professional

I cannot speak highly enough of how professional Mark is. His market knowledge was very comprehensive, and the tailored marketing and pricing strategy was absolutely on point. The property sold well above our expectations in three days and the whole process from start to finish was well managed and totally focused on getting the best result for us as the vendor. I highly recommend Mark for the way he went about selling our current property and will definitely be engaging him again the next time we need to sell a property.

Mark Poole

Mark Poole

  4.9   (399 reviews)
almost 2 years ago
Outstanding professionalism, incredible knowledge of market and fantastic communication

Mark has sold 2 houses for us now and we couldn’t recommend him highly enough. His commitment and care shown to us during the whole process of selling our home was outstanding. His market knowledge exceeded our expectations and his advice and care was incredibly valuable. Whenever we needed anything, he was there for us. Mark is highly recommended by us and his genuine kindness and understanding is something that we so grateful for. If you are looking for an agent who genuinely wants the best for you then Mark is definitely the agent for you.

Mark Poole

Mark Poole

  4.9   (399 reviews)
almost 2 years ago
Highly recommend (professional and knowledgeable)

I have sold and purchased a few homes with Mark. Throughout the process he has always gone above and beyond. His local knowledge along with his calm nature made the process so much easier in what can be a very stressful time. His results have always exceeded my expectations.

Mark Poole

Mark Poole

  4.9   (399 reviews)
about 2 years ago
Exceptional approach, character and moral compass

Mark’s knowledge, professionalism, approach, honesty, patience, experience, communication and follow-up was exceptional. Our family felt well supported throughout the process of selling our home in the Blue Mountains from the moment we had our initial meeting with Mark. Mark was able to provide insightful advice and trustworthy contacts for relevant professionals such as styling our home and tradespeople which made the journey seamless. Mark is highly regarded by fellow real estate agents and tradespeople in the local area which speaks volumes about his approach, character and moral compass. Without question, we would highly recommend Mark from Poole Property-Springwood to any family member or friend looking to sell their home.

Mark Poole

Mark Poole

  4.9   (399 reviews)
about 2 years ago
A genuine real estate agent

From the initial valuation, we were impressed with Mark's calm and professional approach to selling our home. Throughout the process, he provided valuable suggestions, regular feedback and always took the time to answer questions. Mark's prompt, clear and honest communication allows him to conduct himself with integrity and transparency when representing vendors and purchasers. We really appreciated the work Mark invested into promoting and selling our house and would recommend him to anyone needing an agent in the Blue Mountains.

Mark Poole

Mark Poole

  4.9   (399 reviews)
about 2 years ago
Very good

Always informative and up to date

Mark Poole

Mark Poole

  4.9   (399 reviews)
about 2 years ago
Honest, professional, excellent communicator and knowledgeable.

Mark was highly professional and honest with his recommendations. He displayed an exceptional knowledge of the current market. He was clear and accessible in his communication. Mark worked hard with regular open houses and in between inspections keeping us updated consistently with progress. Highly recommended!

Mark Poole

Mark Poole

  4.9   (399 reviews)
about 2 years ago
Mark is a true expert in Blue Mountains real estate. Honest, reliable and proactive.

It was an absolute blessing to have Mark as our realtor in selling our family home. He guided us through the process with clear insight and genuine motive, allowing us to achieve our goal price within only a few openings. Living interstate, Mark's reliability and communication was a huge asset in the sale process. He truly went above and beyond to assist with organising pre-sale works and kept me updated at every step. I would recommend Mark to anyone buying or selling in the mountains for a professional, honest and stress free experience.

Mark Poole

Mark Poole

  4.9   (399 reviews)
over 2 years ago
Seamless, Professional, Supportive

We were nervous sellers but Mark helped us feel at ease straight away. He was knowledgeable about the market in our area and so gentle with his approach. He’s confident and professional and his commitment to getting the results we wanted are second to none. He was always in communication with us and checking in without being pushy. We had to change plans a few times before we hit the market but Mark was patient and supportive of what our family needed over just getting a sale. When it came to us buying our next property, Mark was genuine in his support and advice when we asked for his guidance. His office support was also fantastic. All documents were made available as a priority so nothing was held up for the conveyancers. Mark genuinely wants the best outcome for his sellers and buyers and we wouldn’t hesitate to sell through Mark again.

Mark Poole

Mark Poole

  4.9   (399 reviews)
over 2 years ago
Above and Beyond

Mark made sure we had a smooth and easy experience with selling our house. He literally went above and beyond when I was uncertain of the process, he it ensured it was stress free. Communication was amazing!

Mark Poole

Mark Poole

  4.9   (399 reviews)
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