Averil Buckingham is an asset to PRD Rentals. Very hard working person. Team was good at booking contractors / inspections.
PRD Real Estate Burleigh Heads
A Nightmare Experience – Would Not Recommend My experience renting at 17 Forest Hills Court, Parkwood, under PRD Real Estate Burleigh Heads, has been nothing short of a nightmare. I feel compelled to share my experience to warn potential tenants about the unprofessionalism and poor management I encountered. Repeated No-Shows for Inspections Throughout my lease, the property management team repeatedly scheduled inspections but failed to show up without any prior notice or explanation. This demonstrated a lack of respect for my time and obligations. Unjustified Criticism During Inspections When inspections did occur, they consistently expressed “extreme disappointment” regarding the cleanliness of the house. However, they never specified any particular areas that needed attention, making it impossible for me to address their concerns. This vague and unfair criticism created unnecessary stress and frustration. Frequent Tenant Inspections Towards the End of My Lease As my lease approached its end, the agency frequently arranged tenant inspections, often with little regard for my convenience. The excessive number of these inspections severely disrupted my daily life, making it difficult for me to have any peace or privacy in my own home. Lack of Professionalism and Consideration At every stage, PRD Real Estate Burleigh Heads demonstrated a complete disregard for tenant rights, communication, and professionalism. The constant disruptions and unfair treatment have made this the worst rental experience I have ever had. Due to these repeated issues, I am in the process of filing an official complaint with the Residential Tenancies Authority (RTA). I strongly advise anyone considering renting through this agency to think twice before committing.
PRD Real Estate Burleigh Heads
Avy, the agent that managers the unit I rent has been so amazing. Super efficient, very professional and reliable. I would highly recommend using PRD Burleigh Heads.
PRD Real Estate Burleigh Heads
The review headline says it all really
PRD Real Estate Burleigh Heads
I cannot rate our property manger Tracy Chippendall high enough! We had our long term tenant move out from our 2 bed unit last year and decided to give our property a refresh. Tracy was terrific with finding and engaging trades to help us. Her communication was superb. I am in Sydney, so doing all of this was only possible with her ongoing support. The day it was finished she had a tenant lined up ready to move in!! I could not have asked for more. 5 STARs!!
PRD Real Estate Burleigh Heads
We have had a great experience with PRD. Moving from Sydney, Avy was exceptional in finding us a rental on limited notice and ensured the whole process was easy. I highly recommend using PRD!
PRD Real Estate Burleigh Heads
We have used PRD Burleigh since 2023 after moving from a different agent we weren't happy with. PRD has excelled in every regard. We have received professional, friendly service and no stress. The difference in experience has been astonishing. I have recommended PRD Burleigh to many friends and will continue to do so.
PRD Real Estate Burleigh Heads
Fantastic agency and very professional. They processed our tenancy application quickly and we received the paperwork almost immediately. We are very satisfied with our dealings so far with PRD.
PRD Real Estate Burleigh Heads
Very quick and efficient, Averil approved our application on the same day we applied. Well are all happy in our new house and it was all smooth and on point. Highly recommended. Can’t thank them enough.
PRD Real Estate Burleigh Heads
The Team at PRD were Professional, dedicated and hard working to find the right tenant for our property. We are grateful for there work in co ordinating everything required during the process and can't thank them enough. Well Done! Highly recommended
PRD Real Estate Burleigh Heads
I have found PRD Burleigh very professional in managing my property. The property manager Jessica and her team are excellent at their job and I highly recommend them.
PRD Real Estate Burleigh Heads
Professional but made many mistakes that they did not own! Allowed my cat to be stolen while 1 agent supervised 10+ prospective tenants as we were told to leave the property. Cat was returned after 4 days with almost fatal tick. Cost $1500. Then completed inspection report with no issues with bedroom carpets (after v expensive cleaning and then additional carpet cleaning bills) and then demanded carpet removal due to animal urine smell in bedrooms. Sent me a quote for over $3000 with no fore-warning. Tenants listed 2 French bull dogs as only pets but have since found out they also have at least 1 German shepherd and 1 Labrador. So urine damage was engineered as my expense despite tenants dogs being responsible, and yet they demanded I fix it immediately. Would never trust them again. They have not returned my keys but told me to collect them from their reception. I asked for them to be mailed as we don’t live on the Gold Coast any longer but met with curt response. In short, professional but very flawed and they definitely did not look after my interests.
PRD Real Estate Burleigh Heads
