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Our reviews

  4.9  
355 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, responsive, honest, local expert, clear communication.
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Buyer review
It was a pleasure
about 9 hours ago
It was a pleasure

Paul was very helpful throughout the whole process and gave us honest and fair feedback throughout each meeting, and it was a pleasure to work with him. Thank you Paul. We are very happy and cannot wait to move in to our next family home.

Paul Milkovic

Paul Milkovic

  4.9   (185 reviews)
Seller review
Excellent communicator with  deep knowledge of his craft and the local market
2 days ago
Excellent communicator with deep knowledge of his craft and the local market

Paul set up a WhatsApp group as the communication base for members of the team and family to support a streamlined approach. It meant we were all on the same page and we could communicate logistics of open homes etc. Paul also posted a video after every open home to keep us up to speed with potential buyers. From the family perspective we felt that their were no stupid questions. His market knowledge allowed him to support us in decision making when we needed to change tactics to generate more interest in the property in a very difficult market. The new strategy allowed us to maximise the result at auction. Paul also facilitated a very detailed strategy meeting the day before the auction which I appreciated. It lowered the stress levels on the day as we knew the various scenarios that could play out on the day and helped with any potential hard decisions as we had already thought them through. Overall extremely happy with Paul as he was approachable, available and knows his stuff. A big shout out to the whole team as it was a friendly well oiled machine Could not be happier.

Paul Milkovic

Paul Milkovic

  4.9   (185 reviews)
Seller review
Beyond 5 Stars. A seamless and stress free family home sale.
24 days ago
Beyond 5 Stars. A seamless and stress free family home sale.

Working with Paul Pettenon was the best decision we ever made. Paul and his team were as excellent, as they were professional. The sales team of Paul, Mark, Marco and Annabel, knew our neighbourhood inside out. They took care and attention developing a plan and we were appraised the entire way. Paul and his team understood the importance and emotions going into selling a family home of 40 years. The campaign was executed with military precision. And ultimately our home was sold in record time above asking price, in a very volatile market. Paul and his entire team (and they do work as a splendid team), should be awarded all the accolades and praise. It was well earned and well deserved. Any agent who can sell a home quickly above asking price, in this market truely deserves to be lauded.

Paul Pettenon

Paul Pettenon

  5   (102 reviews)
Seller review
Excellent Communication
about 1 month ago
Excellent Communication

String communication and commitment

Paul Pettenon

Paul Pettenon

  5   (102 reviews)
Seller review
Excellent communication
about 1 month ago
Excellent communication

Market knowledge and sales confidence

Mel Ghali

Mel Ghali

  5   (30 reviews)
Buyer review
Professional and genuine
about 1 month ago
Professional and genuine

Mel was an absolute pleasure to deal with. As a first-time buyer, I couldn’t have asked for a better person to guide me through the process. She was patient, accommodating, fair and always happy to help, making what could have been an overwhelming experience so much easier. Her communication was always clear, and she was genuinely kind and considerate towards both me and my family. Mel has honestly restored my faith that there are good real estate agents out there. It’s rare to meet someone who combines such professionalism with genuine warmth and understanding. I feel incredibly lucky to have met her and couldn’t recommend her highly enough. Thank you, Mel, for making my first home-buying experience such a positive one!

Mel Ghali

Mel Ghali

  5   (30 reviews)
Seller review
Great agent who delivered great outcomes
about 2 months ago
Great agent who delivered great outcomes

It was a pleasure working with Mel for the sale of my property. I was always kept up to date after every open home or discussion Mel had with potential buyers. We had a group chat, which was so much easier than playing phone tag during the weekday, which streamlined conversations for anything they needed from me and Mel was always available to answer any questions I had. I can rest assured knowing Mel was always on top of everything. But most importantly, through her efforts (including negotiating with multiple buyers and not just settling on the first offer), we were able to settle on a good sale price within my original expectations.

Mel Ghali

Mel Ghali

  5   (30 reviews)
Seller review
Amazing experience
about 2 months ago
Amazing experience

Highly recommend! We had a fantastic experience with Paul Pettenon and his team. Paul was honest, knowledgeable and made us feel confident throughout the whole process. Annabel always kept us updated and made sure everything ran smoothly, while Paul Milkovic worked incredibly hard with the buyers. We genuinely felt the whole team cared about our sale and we couldn’t be happier with the result.

Paul Pettenon

Paul Pettenon

  5   (102 reviews)
Seller review
If we could give more than 5 stars, we would!
2 months ago
If we could give more than 5 stars, we would!

We had an absolute fantastic experience working with Paul. From our very first meeting, his knowledge of the local market was incredibly impressive. Paul and the team walked us through a clear marketing strategy, kept us updated after every single open home, and made what could have been a highly stressful process feel entirely effortless. Thanks to his sharp negotiation skills, we secured a sale price that exceeded our expectations. If you are looking for a professional, honest and dedicated agent who genuinely cares about your results, we cannot recommend Paul enough.

Paul Pettenon

Paul Pettenon

  5   (102 reviews)
Buyer review
It was helpful.
2 months ago
It was helpful.

The real estate agent did a good job mediating between both parties.

Mel Ghali

Mel Ghali

  5   (30 reviews)
Seller review
Great service and communication from all the team and very friendly and honest
2 months ago
Great service and communication from all the team and very friendly and honest

the personnel were very friendly and approachable. they were very sincere with our needs and gave very good advise on our selling of our house. They would regularly meet up with us and discuss the progress of what is happening with the sale of our property and which buyers and how many buyers there were , that showed interest in our property. they would aldo send weekly updates of the housing markets and what was sold around our area for that week

Paul Pettenon

Paul Pettenon

  5   (102 reviews)
Seller review
Amazing agent!
2 months ago
Amazing agent!

We had an outstanding experience working with Mel and her team at Raine & Horne. From start to finish, they were professional, responsive, and incredibly easy to work with. Mel guided us through every step of the process, keeping everything organized and completely stress-free. She went above and beyond to ensure a seamless transaction. We truly appreciate her dedication, clear communication, and expertise. If you want a knowledgeable, reliable agent who genuinely cares about your outcome, we highly recommend Mel and her team.

Mel Ghali

Mel Ghali

  5   (30 reviews)
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Raine & Horne Concord/Strathfield
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