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Our reviews

  4.9  
323 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, responsive, supportive, honest, local expert, clear communication.
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Seller review
Mel is the best
10 days ago
Mel is the best

If you need your property sold, I wouldn’t look past Raine & Horne, and specifically Mel. She provided me with updates immediately after every open home, messaged me at the start of the week to discuss strategy, and gave me her honest feedback on any thought or concern I had. Thank you Mel! - Very Happy Buyer

Mel Ghali

Mel Ghali

  5   (21 reviews)
Seller review
Best Realtor Ever
15 days ago
Best Realtor Ever

Paul showed professionalism from the get go. Very understanding with my situation. He has helped me in so many ways with selling my house and purchasing my new home

Paul Milkovic

Paul Milkovic

  4.9   (179 reviews)
Seller review
Excellent communicator with a deep understanding and profound knowledge of the real estate market.
about 1 month ago
Excellent communicator with a deep understanding and profound knowledge of the real estate market.

Selling a property can be a stressful experience, and every step, starting with finding the right real estate agent, is crucial. An agent needs to understand the seller's goals, help alleviate stress, streamline processes, and ensure a smooth transaction. I am incredibly grateful to Annabel and Paul of Raine & Horne Concord/Strathfield; they are two outstanding sales representatives. Throughout the sales process, Annabel and Paul went above and beyond to support both the seller (me) and the potential buyer. They maintained open and transparent communication, understood the needs of both parties, and facilitated timely consensus during negotiations, ultimately leading to the successful sale of my property, and achieved a good outcome for which I am extremely satisfied. More importantly, Annabel and Paul ensured that both the seller (me) and the potential buyer felt genuinely valued. Highly recommended for anyone looking for a professional real estate agent with extensive sales experience to ensure a smooth transaction from start to finish.

Paul Pettenon

Paul Pettenon

  5   (89 reviews)
Seller review
Experience and
about 1 month ago
Experience and

Paul and the team were a wonderful support in helping us getting the property ready for market. Amazing assistance sourcing and coordinating trades and services required to clear up my dad’s place and make it market ready. Shame the market turned right when it got to market but this is where Paul’s years of experience and negotiating skills came to the fore. Communicating clearly with us on changing market sentiment and laying out all the options and following through with our strategy. We always felt like we were getting it straight, no agendas, just the way it is.

Paul Milkovic

Paul Milkovic

  4.9   (179 reviews)
Seller review
Highly recommend!
about 1 month ago
Highly recommend!

Paul was an absolute pleasure to work with throughout the sale of our home. His communication, professionalism, and knowledge of the market made the whole process far less stressful than we expected. He kept us informed every step of the way, worked hard to achieve a great result, and always made us feel confident that we were in good hands. We really appreciated his honesty, dedication, and genuine approach. Highly recommend Paul to anyone looking to buy or sell a property.

Paul Pettenon

Paul Pettenon

  5   (89 reviews)
Seller review
Highly recommend!
about 1 month ago
Highly recommend!

We recently sold our home with Mel and couldn’t be happier with the experience. From start to finish, Mel was professional, knowledgeable, honest, and incredibly supportive throughout the entire process. Her communication was excellent, always keeping us informed and making what can be a very stressful time feel much easier. Mel worked hard to achieve a fantastic result for us and we always felt confident that our home was in the best hands. We truly appreciated her dedication, attention to detail, and genuine care. We would highly recommend Mel to anyone looking to buy or sell a property.

Mel Ghali

Mel Ghali

  5   (21 reviews)
Seller review
Professional, Strategic, and Results-Driven Real Estate Agent
2 months ago
Professional, Strategic, and Results-Driven Real Estate Agent

I had a great experience working with Paul as the lead agent. He was highly professional from the outset and brought a clear, well-thought-out strategy to the campaign. Paul’s communication was consistent and transparent, keeping me updated at every stage and ensuring I understood the reasoning behind each recommendation. His knowledge of the market was evident, particularly in how he positioned the property and guided pricing expectations based on real-time buyer feedback. What stood out most was Paul’s negotiation approach — calm, strategic, and focused on achieving the best possible outcome. He handled buyer interactions with confidence and created a competitive environment that ultimately worked in my favour. I felt well-represented throughout the entire process and would confidently recommend Paul to anyone looking for a capable and results-driven agent.

Paul Pettenon

Paul Pettenon

  5   (89 reviews)
Buyer review
Honest and responsive
3 months ago
Honest and responsive

Mel was very easy to deal and very quick to address questions and concerns we had. She made the process pretty simple and stress free.

Mel Ghali

Mel Ghali

  5   (21 reviews)
Seller review
Excellent and responsive team delivering fantastic results
3 months ago
Excellent and responsive team delivering fantastic results

We had a fantastic experience working with Mel and her team at Raine and Horne. From day one, they were incredibly proactive — always one step ahead, anticipating what needed to be done and keeping the campaign moving forward with purpose and energy. Communication was outstanding throughout the entire process. We were kept informed at every stage, with clear updates after inspections, honest feedback from buyers, and thoughtful advice when decisions needed to be made. We never felt left in the dark, which gave us a lot of confidence during what can otherwise be a stressful time. Mel’s market knowledge was exceptional. She had a strong understanding of current buyer sentiment, comparable sales, and pricing strategy, which helped us position the property effectively. Her guidance was data-driven but also practical, striking the right balance between ambition and realism. Where Mel and her team really shone was in their negotiation skills. They handled buyer conversations strategically and professionally, creating competitive tension and working diligently to secure the best possible outcome. We truly felt they were advocating for our interests every step of the way. Overall, we couldn’t be happier with the result and would highly recommend Mel and her team to anyone looking for a proactive, knowledgeable, and highly capable real estate team.

Mel Ghali

Mel Ghali

  5   (21 reviews)
Seller review
Wonderful Experience Dealing with Paul on the Sale of our Home
3 months ago
Wonderful Experience Dealing with Paul on the Sale of our Home

We bought this house 22 years ago from Paul Milkovic and when we went to sell, all these years later, I only made one phone call and that was to Paul. We remembered him from 22 years ago! Paul is so personable that you feel like you’ve known him for years! He’s honest, professional and his knowledge of the area is second to none. He’s real and not a fast talking operator! We got an amazing result and couldn’t be happier! Amazing experience! Thank you Paul

Paul Milkovic

Paul Milkovic

  4.9   (179 reviews)
Seller review
Great communication and smooth process
3 months ago
Great communication and smooth process

The agent was responsive and communicated clearly from start to finish. He had good knowledge of the market and provided helpful advice during the process. Overall, it was a smooth experience and I would recommend him.

Paul Pettenon

Paul Pettenon

  5   (89 reviews)
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Raine & Horne Concord/Strathfield
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