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Our reviews

  4.9  
348 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, responsive, honest, local expert, clear communication.
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Seller review
Excellent Professional Resulting In Excellent Result
2 months ago
Excellent Professional Resulting In Excellent Result

I approached Paul and his team to handle the sale of 5 Cormiston Avenue Concord, this property was going on to the market for the first time in over 70 years. Paul and his team were polite and friendly from the very start, they have excellent communication skill, very knowledgeable of the local area and managed to achieve an outstanding result in what is described as a difficult market. I am very grateful for all the time and effort Paul and his team put in, according to realestate.com results for the week the Concord property was one of the 80 properties to actually sell on auction day to not only sell but exceed the reserve is a job well done

Paul Pettenon

Paul Pettenon

  5   (99 reviews)
Seller review
Very helpful
2 months ago
Very helpful

Paul was very helpful in setting things up and advising us on the sale of our property in the current market.

Paul Pettenon

Paul Pettenon

  5   (99 reviews)
Seller review
Very helpful
2 months ago
Very helpful

Mel worked hard to secure a sale for us in a difficult market.

Mel Ghali

Mel Ghali

  5   (28 reviews)
Seller review
Paul is a personable and we had a great experience working with him
3 months ago
Paul is a personable and we had a great experience working with him

Paul listened to our concerns as a home owner carefully and was thoughtful in keeping us updated throughout the process. While there was lots outside of our control, Paul and his team did their best to get us a good result and communicated effectively. The team has strong market knowledge and professionalism throughout the process.

Paul Pettenon

Paul Pettenon

  5   (99 reviews)
Buyer review
Excellent Service – A Breeze to Work With!
3 months ago
Excellent Service – A Breeze to Work With!

Mel was fantastic to work with from start to finish. She was incredibly helpful, professional, and made the entire process a breeze. She was always happy to answer any questions, kept me updated throughout, and made everything feel simple and stress-free. I really appreciated her support and dedication, and I wouldn’t hesitate to recommend Mel to anyone looking for a reliable and friendly real estate agent. Thank you for making the experience such a positive one!

Mel Ghali

Mel Ghali

  5   (28 reviews)
Buyer review
Personable, approachable real estate agent
3 months ago
Personable, approachable real estate agent

As first home buyers, we didn't have much knowledge how it works. Mel was so friendly and guided us almost every step of the way and even gave tips such as calling banks etc in case there's any hiccup. Mel was easy to interact with. I bet she's also more amazing as an agent if you want to sell your property. Great communicator and easy to deal with.

Mel Ghali

Mel Ghali

  5   (28 reviews)
Seller review
Goal achieved!
3 months ago
Goal achieved!

Paul is a great negotiator! If you can get blood out of a stone, he can... Sale achieved and settlement date satisfactorily confirmed in favour of vendor's requirements.

Paul Milkovic

Paul Milkovic

  4.9   (183 reviews)
Seller review
Goal achieved!
3 months ago
Goal achieved!

Mark is very professional, super conscious and hard working. Excellent communicator and always follows through with detailed vendor reports.

Mark Kennedy

Mark Kennedy

  5   (11 reviews)
Buyer review
Just an all round amazing person and great real estate agent
3 months ago
Just an all round amazing person and great real estate agent

I thought Mel was an amazing angel of an agent from our first meet at the property inspection. Her mentioning concerns of safety, were the apartment I was looking at buying on the ground floor street side was what initially sold me on having her as my buying agent, with every further interaction just solidifying that desire. She puts in 120% of consideration and effort into her dealings with her clients. She's incredibly patient, and informative - if shw doesnt have the info you ask for, she strives to find out for you. She amazingly hand-held me through the entire process of buying my first property, and explained absolutely everything I needed to know in depth. She even went above and beyond with assisting with things out of her work scope, like ensuring I'd connected gas and electricity, and explained the entire process of contract exchange, mortgage transfers, and settlement. As well as this, she truly goes out of her way to learn about her clients, their work and their home life, AND REMEMBERS! Mel has been an absolute pleasure to work with, and I HIGHLY recommend anyone looking to purchase their first property to go through Mel. If I am ever in need of a selling agent, she will be my absolute and only go to, and I have highly recommended her to friends and collegues looking to purchase their first homes in future. Thank you so much, Mel! I'll absolutely be keeping in touch (no reptile photos however, don't worry!) Kindest regards, Karlee Delaney

Mel Ghali

Mel Ghali

  5   (28 reviews)
Seller review
Fantastic Team
3 months ago
Fantastic Team

Thank you Paul for a wonderful experience🙏🏻You and your team have shown professionalism throughout the journey and have shown compassion and empathy towards my needs. Thank you very much for everything

Paul Pettenon

Paul Pettenon

  5   (99 reviews)
Seller review
Excellent communication, guidance and advice provided throughout.
3 months ago
Excellent communication, guidance and advice provided throughout.

We couldn't have asked for a better agent to guide us through the sale of our parents' home. As this was a deceased estate, it was an emotional and challenging time for our family. Paul and his team handled every aspect of the process with compassion, professionalism and respect. From the very beginning, Paul's communication, along with that of his team, was outstanding. They kept us informed at every stage, explained everything clearly and were always available to answer our questions promptly. At no point did we feel pressured—every decision was made at our own pace, with honest advice and support throughout. Paul and his team's work ethic was exceptional. They worked tirelessly behind the scenes, coordinated every detail efficiently and ensured all deadlines were met without unnecessary stress. The entire process was organised, seamless and straightforward. The regular updates and reports provided were very helpful in our decision-making. Paul's knowledge of the market, attention to detail and commitment to achieving the best possible outcome gave us confidence from start to finish. We are incredibly grateful to Paul, Danie, Annabel and the entire team for their dedication, and would not hesitate to recommend them to anyone looking for hardworking and trustworthy real estate professionals.

Paul Pettenon

Paul Pettenon

  5   (99 reviews)
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Raine & Horne Concord/Strathfield
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